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Warranty Assistant

Warranty Assistant

KVR TATA

0 years

1 - 2 Lacs

tirūr

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

service processing compliance documentation payments resolve support training

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking a detail-oriented and organized Warranty Assistant to join our automotive service department. The ideal candidate will be responsible for assisting in the processing of vehicle warranty claims, ensuring compliance with manufacturer guidelines, and maintaining accurate records. This role plays a key part in ensuring timely reimbursements and customer satisfaction.

Key Responsibilities:

Review and process warranty claims in accordance with manufacturer policies and procedures.

Prepare documentation and submit claims for warranty reimbursement.

Verify repair orders for accuracy and completeness before claim submission.

Maintain organized records of all warranty submissions, payments, and rejections.

Communicate with technicians and service advisors to gather necessary information for claims.

Follow up with manufacturers on claim status and resolve any discrepancies.

Ensure timely resubmission of rejected claims.

Support the service and parts department with warranty-related queries.

Stay up to date on warranty policies, updates, and training from manufacturers.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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Warranty Assistant