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Walk In Drive For International Voice Process....!!!!

0 - 5 years

2 - 4 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service International Voice Process

  • Provide customer support and resolve customer queries on call and chat
  • Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
  • Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
  • Candidates should be flexible to work in 24*7 environments (US Shift).

Key Qualifications & Skills Required

  • The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels.
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

Benefits:

i. Life Insurance and Medical Insurance.

ii. Night Shift Allowance + Incentives

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