0 - 4 years
0 - 3 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Hiring Alert | Immediate Requirement - Customer Support Representative (Email Process) for an International Airlines.
We are looking for freshers as well as experienced candidates with Excellent English Communication & Email drafting skills.
Role: Email Process Associate
Location: Vikhroli West Mumbai (Work from Office)
Shift: Rotational shifts with 1 rotational week off
Pick up & Drop facilities provided
Key Responsibilities:
Draft professional emails to resolve customer queries and complaints.
Deliver exceptional customer service while handling sensitive issues.
Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
Required Skills:
Graduate Freshers or experienced in customer service email process.
Excellent written and verbal communication skills.
Strong email drafting and comprehension abilities.
Customer-centric approach with problem-solving mindset.
To meet- HR Reeya Shere
Contact: 7738010127
Email: reeya.shere@wns.com
Please mention Reeya Shere as your reference.
WNS Holdings
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