Walk-In Drive Alert! Join Gallagher and Elevate Your Career!

Walk-In Drive Alert! Join Gallagher and Elevate Your Career!
Position: Senior Process Analyst - Claim Operations Location: Pune, Viman Nagar

Claims Reporting

• Evaluate claims to ensure sufficient information is available for loss reporting.
• Submit claims to carriers and confirm receipt along with adjuster assignment.
• Manage claims intake queues, including new claims and exceptions.

• Ensure compliance with offshore reporting criteria for claims processing.
• Cross-verify reported claims and maintain accurate documentation.

Claims Acknowledgment

• Send acknowledgment emails for claims information received via calls with insurance carriers.
• Follow special handling instructions for specific claims categories

Maintain accurate records in systems such as Epic, Outlook, and DMS.

Primary Responsibilities:

• Excellent communication skills (Interpersonal, verbal, Presentation written & Email)
• Able to work with Supervisor and virtual teams with collaborative efforts
• Ability to prioritize, manage and deliver on multiple projects simultaneously
• Strong bias towards action, flexible, resourceful and able to operate effectively within a Dynamic and fast paced environment
• Positive Attitude, team Player, Self-Starter, initiative driven, ability to work independently
• Identification of process gaps and steps to mitigate with optimum accuracy
• Compile and present reports on customer service activities and performance metrics
• Collaborate and maintain strong inter-team relationships
  Eligibility Criteria:- Experience:- 3 plus years of end-to-end claim lifecycle experience with an international company.Walk-In Details:- Venue: Giga Space IT Park Internal Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014, India- Date: 20th December 2025- Time: 10:00 AM - 2:00 PMPre-Register for a Smooth Interview Process: [Click Here to Register]

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Dont Forget to Carry Your Resume! Were excited to meet you and explore how you can grow with us at Gallagher. Lets shape the future of insurance together!