0 years
1 - 3 Lacs
Posted:6 days ago|
Platform:
On-site
Full Time
Roles and Responsibilities:
1. Responding to customer inquiries and resolving issues in a timely and professional manner.2. Handling escalated customer complaints and finding effective solutions.3. Providing product information and assistance to customers.4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.5. Collaborating with other departments to ensure seamless communication and service delivery.6. Maintaining accurate customer records and documentation.7. Assisting with training and mentoring new customer service representatives.8. Participating in team meetings and contributing ideas to improve customer service processes.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
Ergode IT Services Pvt Ltd
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mulund west, mumbai, maharashtra
Experience: Not specified
1.8 - 3.6 Lacs P.A.
mulund west, mumbai, maharashtra
Experience: Not specified
1.8 - 3.6 Lacs P.A.
