Waitress/Kitchen Hand

Job Description

Greeting and Seating: Warmly welcoming guests and guiding them to their tables. Menu Presentation & Explanation: Providing menus, answering questions about menu items, and offering recommendations. Order Taking: Accurately taking food and drink orders, communicating them to the kitchen, and ensuring all special requests are noted. Food & Beverage Service: Delivering orders to the correct tables, ensuring accuracy and presentation. Checking on Guests: Regularly checking on diners during their meal to ensure satisfaction and address any needs. Handling Payments & Providing Bills: Preparing and presenting bills, processing payments, and handling cash or credit card transactions. Addressing Concerns: Promptly and professionally addressing any customer complaints or concerns, escalating complex issues to management when necessary. Other Important Responsibilities: Table Maintenance: Keeping tables clean and tidy, clearing away used dishes and glasses. Side Work: Assisting with tasks such as setting tables, restocking supplies, and preparing for service. Teamwork: Collaborating effectively with other waitstaff, kitchen staff, and management. Maintaining Cleanliness & Safety: Adhering to all relevant health and safety regulations, ensuring a clean and safe dining environment. Upselling: Suggesting additional items like appetizers, desserts, or drinks to enhance the dining experience. Job Type: Full-time Pay: From ₹13,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person