1 years

1 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

1+ Years Experience
Location: Café Fraby, Vyttila, Ernakulam

Key Responsibilities

  • Customer Service: Greet guests, answer menu questions, offer recommendations for specials and menu items, and ensure their overall satisfaction.
  • Order Taking & Serving: Accurately take food and beverage orders, communicate them to the kitchen (often via a Point-of-Sale system), and deliver meals to tables in a timely manner.
  • Table Management: Set and clear tables, maintain a clean and inviting dining environment, and manage the seating of guests.
  • Sales & Upselling: Suggest additional items like appetizers, desserts, or drinks to enhance the guest's experience and increase sales.
  • Payment Handling: Process payments accurately and efficiently.
  • Communication: Effectively communicate with both customers and kitchen staff.
  • Problem Solving: Address any complaints or concerns from guests to resolve issues and ensure a positive dining experience.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid time off

Work Location: In person

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