- Provide guidance and subject matter expertise on TPM policy, process, and systems.
- Offer risk-domain specific expertise and guidance, including Financial Crime, Regulatory Compliance, Business Continuity, Information & Cyber Security, Physical Security, Accounting, Reputational Risk, etc.
- Handle matters escalated by the Hub related to Inherent Risk Questionnaires (IRQ), Residual Risk Questionnaires (RRQ), and control tasks.
- Develop deep knowledge of complex control tasks such as Business Continuity Plans, Exit Strategies, Sox Report Evaluations, and support Quality Control Team, Case Advisors, and TPEMs.
- Engage directly with second line Risk Stewards on escalated matters and maintain close working relationships to ensure they are updated on risk policy and local requirements.
- Manage and complete agreed changes to frameworks operated across the HUBs and develop subject-specific supporting documentation for the Hub.
- Lead and deliver training programs to upskill and develop colleagues across the Hub.
- Identify areas for thematic review and manage this review through to the articulation of findings with agreed remedial actions, proactively coordinating findings and resolutions of HSBC internal control audits.
- Review analysis, MI, and reporting produced by the Global Hub MI team, drawing out key themes, trends, or risks that could positively or negatively affect the achievement of HSBC's organizational objectives.
- Work closely with the TPM model to align practices and governance structures to share best practices.
- Collaborate with other SMEs when required.
Job Requirements
- Experience in a third-party management role, preferably within financial services.
- Prior experience in setting, managing, and assuring standards and control frameworks.
- Strong understanding of global businesses and functions within a bank.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively and communicate persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners.
- Proven track record in modeling Group values and behaviors, authentically engaging with your team, colleagues, and customers to deliver superior Customer Service.
- Bachelors degree or demonstration of relevant industry experience. Fluency in more than one language is desirable.
- We offer flexible working arrangements and family-friendly policies, fostering a culture where all employees are valued, respected, and opinions count.
About Company
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, helping people fulfill their hopes and realize their ambitions.
