Voice Process Specialist - US Shift

Role Overview: You will play a crucial role as a Voice Process Specialist at Aimlay Pvt. Ltd. Your primary responsibility will be to engage with potential clients, verify their information, and assess their interest in educational services. This role is vital in maintaining lead database integrity and supporting the sales team in converting leads into successful enrollments. Key Responsibilities: - Make daily outbound calls to engage with prospective customers. - Verify and screen prospective customer data for accuracy and completeness. - Capture additional information and assess customer interest in products and services. - Collaborate with the Sales team to allocate leads to counselors. - Ensure lead accuracy and quality before handing off to counselors. - Coordinate with the sales team and align verified leads for further discussion. Qualifications & Skills: - Education: Any graduate. - Communication: Strong English communication skills (spoken). - Shift: Comfortable with US shift timings. - Energy & Enthusiasm: Highly energetic and interested in rapid growth. If you're a confident communicator with a passion for education and customer engagement, Aimlay Pvt. Ltd. offers: - Competitive Compensation: Attractive salary package up to 4.5 LPA with unlimited incentives. - Growth Opportunities: Rapid career growth in a fast-paced environment. - Supportive Culture: Engaging work culture with monthly engagement and recognition programs. - Industry Exposure: Opportunity to work with an Indian edtech brand on a global platform. - Open Door Policy: Transparent communication and leadership accessibility. - Mentorship: Guidance from industry-best mentors and leaders.,