Voice Process - Ixigo

Job Description

Job Title: Ixigo - Customer Support Executive (Voice Process) Experience - Freshers and Undergraduate Salary : Up to ₹21,000 PM Location: Gurgaon, Sector 20 Process: Travel Process – Voice Support Handle queries related to Ixigo bookings, travel issues, refunds, cancellations, etc. Experience Required: Freshers and Experienced candidates can apply Voice process experience preferred Educational Qualification: Graduate or Undergraduate Must have strong verbal communication skills in English & Hindi Roles & Responsibilities: Respond to customer queries over calls professionally Assist customers with their travel-related bookings and concerns Ensure timely resolution and excellent customer service Maintain data and update CRM systems accurately Handle pressure during high-volume periods Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Commission pay Joining bonus Performance bonus Yearly bonus Application Question(s): How much do you rate your English Communication Skill out of 10? Total Experience in Calling Related Process ? What's your current in-hand salary? Are you fine with sales roles with Higher Incentives ? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Location: Gurgaon, Haryana (Preferred) Work Location: In person Speak with the employer +91 7836095291