Posted:2 days ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description


🚨Hiring | International Voice Process – Freshers | Hyderabad 🚨

📍 Location: Hyderabad

🕒 Shift: Night Shift (2-Way Cab Provided)

🎓 Qualification: Graduate (2024 & 2025 Pass outs)

📌 Experience: Fresher

🗓 Mode of Interview: Walk-in

💼 Roles & Responsibilities:


✅ Customer Interaction

Handle inbound/outbound international calls

Communicate fluently in English with a professional tone

Resolve queries in real-time.


✅ Problem Solving

Offer effective solutions and escalate complex issues

Maintain high call quality and customer satisfaction.


✅ Data Entry & CRM

Accurately document call details and interactions

Update CRM systems with relevant info.


✅ Product Knowledge

Stay up to date with client services and policies

Deliver accurate and helpful customer information.


✅ Performance

Meet KPIs: Call Quality, AHT, FCR, etc.

Follow shift timings and break schedules.


🧠 Skills Required

Excellent English communication

Active listening & empathy

Basic computer & typing skills

Ability to multitask and stay calm under pressure.


📩 Apply now(Sowjanya.bhimavarapu@intignizsolutions.com)

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