Posted:3 months ago|
Platform:
On-site
Full Time
🚨Hiring | International Voice Process – Freshers | Hyderabad 🚨
📍 Location: Hyderabad
🕒 Shift: Night Shift (2-Way Cab Provided)
🎓 Qualification: Graduate (2024 & 2025 Pass outs)
📌 Experience: Fresher
🗓 Mode of Interview: Walk-in
💼 Roles & Responsibilities:
✅ Customer Interaction
Handle inbound/outbound international calls
Communicate fluently in English with a professional tone
Resolve queries in real-time.
✅ Problem Solving
Offer effective solutions and escalate complex issues
Maintain high call quality and customer satisfaction.
✅ Data Entry & CRM
Accurately document call details and interactions
Update CRM systems with relevant info.
✅ Product Knowledge
Stay up to date with client services and policies
Deliver accurate and helpful customer information.
✅ Performance
Meet KPIs: Call Quality, AHT, FCR, etc.
Follow shift timings and break schedules.
🧠 Skills Required
Excellent English communication
Active listening & empathy
Basic computer & typing skills
Ability to multitask and stay calm under pressure.
📩 Apply now(Sowjanya.bhimavarapu@intignizsolutions.com)
INTIGNIZ Solutions Pvt. Ltd.
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