Voice Process Executive

0 years

2 - 0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Success Associate

Line of Business (LOB): Health, Motor & Life Insurance

Nature of Account: Domestic

Job Overview:

We are hiring Customer Success Associates for our outbound insurance process. The role involves contacting interested leads and providing advice on suitable insurance products.

Roles & Responsibilities:

Contacting and advising leads on appropriate insurance plans

Explaining product features and benefits clearly

Maintaining excellent customer interaction and experience

Achieving daily/weekly targets

Required Skills:

Excellent communication skills in both English and Hindi

No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)

Clear pronunciation and strong grammar

Qualifications & Experience:

Graduate from any field

Open to freshers and experienced candidates

Preferred: Candidates with insurance experience and a strong sales acumen

Languages Required:

English

Hindi

Salary Details:

Freshers: ₹20,000 – ₹25,000 CTC

Experienced: Up to ₹29,000 CTC

Work Schedule:

Shift: Rotational

Females: Day shift (up to 8 PM)

Males: Full rotational shifts

Working Days: 6 days/week

Interview Process:

HR Round

Written Assessment

Operations Round

Client Round

Mode of Interview: Face-to-Face

Job Type: Full-time

Pay: ₹17,500.54 - ₹29,659.44 per month

Benefits:

  • Health insurance
  • Provident Fund

Supplemental Pay:

  • Commission pay

Work Location: In person

Speak with the employer
+91 8409250974

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