Visa Consultant

· Advise clients on visa requirements for various destinations. Tourist Visas.

· Assist clients with visa application processes, documentation, and form filling.

· Liaise with embassies, consulates, and visa processing centres for updates and submissions.

· Monitor and track visa application statuses and communicate progress to clients.

· Maintain accurate records of clients’ documentation and visa outcomes.

· Ensure compliance with legal and company policies regarding visa procedures.

· Handle customer complaints or concerns professionally and effectively.

· Sales & Customer Service:

· Generate leads and convert inquiries into sales for visa, travel packages, insurance, flights, and other services.

· Promote and upsell company’s travel and tourism offerings.

· Build and maintain long-term relationships with customers through excellent service and follow-ups.

· Meet or exceed monthly sales targets and contribute to team goals

· Maintain visa records, checklists, and reports.

· Ensure compliance with embassy regulations and company standards

Qualifications & Skills:

· Bachelor’s degree in any discipline (preferably in Travel, Tourism, or related field).

· Minimum 1–2 years of experience in visa processing and/or travel sales.

· Knowledge of visa processes for major tourist destinations

· Strong interpersonal and negotiation skills.

· Ability to work under pressure and meet targets.

· Proficiency in MS Office and travel booking systems (preferred).

· Multilingual skills are a plus

· Good interpersonal and negotiation skills

· Willingness to learn and grow in a dynamic environment

· Passion for travel and tourism

· Basic knowledge of MS Office and internet usage

Job Type: Full-time

Work Location: In person