Virtual Jewellery Consultant

Designation : Virtual Jewellery Consultant (Female candidate)

Work Model : Onsite (6 Days working) 10:30 to 7 PM

Location : Raniwala Jewellers , Hawa Sadak , Jaipur (Rajasthan)

Role Description:

Join Team RANIWALA 1881 as a Sales Maverick! We’re on the hunt for those with the charm to dazzle and the zeal to close high-value deals. If your passion for sales is as infectious as your enthusiasm, and you believe every customer interaction is a stage to shine, you might just be the superstar we’re looking for. Gear up for an exhilarating ride in the realm of luxury jewels where your sales flair meets our magnificent jewels.

Key Responsibilities:

1. Manage all aspects of customer interaction, including social media (Instagram/Facebook), WhatsApp, voice calls, emails & video calls.

2. Ensure a high level of customer satisfaction and explore upsell and cross-sell opportunities within the existing customer base to maximize revenue.

3. Resolve customer inquiries and requests promptly, ensuring strong customer satisfaction.

4. Offer necessary consultations to customers and direct them to the relevant department.

5. Maintain records of customer interactions and feedback.

6. Provide style and product consultancy to customers to drive sales.

7. Travel for shows/ pop-ups if required

Qualifications:

• Effectively manage customer interactions, track leads, and enhance customer relationships.
• Strong interpersonal and communication skills, both written and verbal, to engage effectively with HNI clientele.
• A keen understanding of the luxury and lifestyle sector, including the latest industry trends and customer preferences.
• Problem-solving abilities and the capacity to handle customer inquiries and resolve issues efficiently.
• Bachelor's degree in Business, Marketing, or a related field is preferred

Must have skills :

1. Customer Service skills

2. Excellent communication and interpersonal skills

3. Knowledge of jewelry trends and styles

4. Experience in the luxury industry and in sales

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Paid time off

Schedule:

• Day shift

Work Location: In person