Video KYC analyst

Job Description

Dear Candidate, We are looking for Video KYC Process Job Description: · Handle Video calls in an efficient manner and ensure customer delight through exceptional service · Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc · Verify customer’s KYC documents on a real-time basis · You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers · Should be a team player and flexible with work patterns · To ensure personalized service & end-to-end resolution is offered to customers calling at this channel · Cross-sell : Provide information related to products, new offers and services at IndusInd Bank · Maintain and adhere to compliance guidelines · Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel · Capture problem indicators, highlight and suggest improvements · Adherence to monthly performance parameters . video Kyc Experience:0 to 4 Skills:Hindi,English Job Types: Full-time, Fresher Pay: Up to ₹300,000.00 per year Schedule: Day shift Morning shift Rotational shift Application Question(s): Do You know Hindi,English Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 30/12/2024