Vessel IT

Location: Mumbai / Vessel Attendance
Department: IT & Networks – Marine Operations
Reports To: IT Manager / Technical Manager
Employment Type: Full-Time
Salary: As per Industry Standard

About Station Satcom

Station Satcom is a global satellite communications provider delivering resilient and mission-critical connectivity to the maritime, energy, defense, and enterprise sectors. With operations spanning Asia, the Middle East, and Europe, we enable digital transformation through advanced satellite technology. Our growing international footprint demands a world-class team, and we are committed to hiring the best talent across regions.

Role Overview

The Vessel IT Engineer will provide technical support for all IT systems onboard vessels, ensuring operational reliability and maximum system uptime. The role involves hands-on support for network infrastructure, communications equipment, CCTV, PA systems, POS systems, and vessel-specific IT solutions. The position requires vessel attendance as needed for installations, upgrades, and troubleshooting.

Key Responsibilities

• Provide technical support for vessel IT systems, including network cabling, routers, switches, CCTV, PA systems, and POS systems.
• Monitor vessel systems through the network monitoring system to maintain maximum uptime.
• Work closely with the Systems and Network teams to design and deploy onboard networking solutions.
• Support vessel IT technical teams with system repairs, project planning, and preparation of network and system technology plans and drawings.
• Install and upgrade IT infrastructure during non-production times.
• Prioritize and resolve work orders in the ticketing system, ensuring critical issues are addressed promptly.
• Maintain up-to-date asset tag lists, location records, and user allocations for all IT equipment deployments and moves.
• Prioritize and escalate incoming support requests as required to ensure seamless vessel operations.

Qualifications

• Education: B.Sc. IT or Diploma in IT / Networking / Electronics
• Experience: Minimum 5 years in an IT technical user-assistance role, such as helpdesk or field support.
• Industry: Experience in the Marine industry is mandatory.
• Language: Intermediate or higher proficiency in English (spoken and written).

Technical Requirements

• Strong troubleshooting skills in IT infrastructure and vessel-specific architectures.
• Working knowledge of marine communications equipment (FBB / VSAT / SAT C).
• Experience managing vessel or office email systems (Office 365, GTMail).
• Good understanding of IT project management: project plans, resource allocation, dependencies.
• Proficiency in multiple operating systems: Windows 7/10, Windows Server 2012/2016.
• Deep understanding of networking concepts and protocols: TCP/IP, DNS, VPN, DHCP.
• Strong knowledge of firewall, router, and switch configuration and maintenance.
• Practical experience with network cabling, LAN troubleshooting, and small network hardware.
• Good working knowledge of computer hardware and software installation and support.

Job Types: Full-time, Permanent

Pay: From ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund
• Work from home

Shift:

• Rotational shift

Work Days:

• Monday to Friday
• Weekend availability

Work Location: In person

Application Deadline: 19/07/2025