3711 Vendor Jobs - Page 15

Kotak Mahindra Bank Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Kotak Mahindra Bank Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

As an experienced IT professional with a minimum of 5-7 years of experience in IT management or backend development, including at least 3 years in a leadership role, you will be responsible for overseeing the IT infrastructure management, backend systems development and maintenance, security and compliance, team leadership and management, project management, as well as vendor and stakeholder management in our Noida office. Key Responsibilities: Infrastructure Management: - You will be required to oversee the maintenance, configuration, and reliable operation of IT infrastructure, including servers, databases, and network systems. - Ensure high availability and performance of backend systems by implementing disaster recovery and redundancy strategies as needed. - Monitor system performance and troubleshoot issues to minimize downtime and ensure optimal operation. Backend Systems Development and Maintenance: - Manage backend development activities, including coding, testing, and deploying new software or system updates. - Collaborate with software developers to design and implement efficient backend solutions that meet business requirements. - Ensure the backend codebase is well-documented, scalable, and optimized for performance and security. Security and Compliance: - Implement and maintain robust security protocols to protect data and systems from cyber threats. - Ensure compliance with industry standards and regulations, such as GDPR, HIPAA, or other relevant data protection laws. - Conduct regular security audits and vulnerability assessments, and take corrective actions as needed. Team Leadership and Management: - Lead, mentor, and develop a team of IT professionals, providing guidance and support to enhance their skills and performance. - Assign tasks and projects to team members, monitor progress, and ensure timely delivery of IT services and support. - Foster a collaborative and innovative work environment to drive continuous improvement in backend operations. Project Management: - Plan, execute, and oversee IT projects related to backend operations, ensuring alignment with organizational goals and timelines. - Coordinate with cross-functional teams to ensure cohesive project delivery. - Manage project budgets, resources, and risks to achieve successful outcomes. Vendor and Stakeholder Management: - Manage relationships with third-party vendors and service providers to ensure high-quality delivery of outsourced services. - Communicate effectively with stakeholders to understand their needs and provide appropriate IT solutions and support. - Prepare and present reports on backend operations performance, challenges, and improvement plans to senior management. If you believe you have the required experience and skills for this role, please send your resume to kajal@ramahospital.com.,

As a Sales & Fulfillment - Quoting/Renewals professional at Infosys BPM Ltd., you will be responsible for leveraging your expertise and experience in the Quoting Process, specifically in the IT Support industry. Your role will involve handling concepts such as Pricing, Discounts, Gross Margin, and Purchase Orders. It is essential to have a solid understanding of various stakeholders like Vendors, Sellers, Buyers, and Customers. In this position, you will be expected to provide subject matter expertise for complex issues, develop training curriculum and work instructions, and identify opportunities for continuous process improvement. Utilizing your existing knowledge base, you will be required to assess root causes of customer-facing issues effectively. To excel in this role, you should possess 3-4 years of experience in a BPO environment, hold a Bachelor's degree, and demonstrate strong proficiency in MS Excel. Hands-on experience in Quotations process and Service Contract Renewal process is crucial. Additionally, familiarity with processes related to Agreements, Amendments, Pricing, Licensee, and reports will be advantageous. Key skills for success in this role include a deep understanding of Quotations Management processes like Quote to Order, excellent written and oral communication skills with internal customers, analytical and interpersonal capabilities, as well as strong troubleshooting and diagnostic abilities. Prior training experience and knowledge base creation skills will be beneficial in this position. If you meet the qualifications and are ready to take on this exciting opportunity, please make sure to bring along 2 sets of updated CVs, a face mask, and a mandatory identity proof (PAN Card/Passport) for the walk-in drive on 12th July 25 at Pune. Remember to mention your Candidate ID on top of your resume and ensure you have your PAN card with you for the assessment. We look forward to meeting you at the interview and exploring the potential for you to join our team at Infosys BPM Limited in Pune.,

Education Qualification: B.Tech. /B.E. (Electrical / Mechanical) Role & responsibilities Assist Team Leader Procurement for pre bid estimates to Tendering Department for bid submission Carry out vendor identification & registration and assist TL - Procurement in conducting background verification, outlining scope and negotiation Prepare procurement variance report and highlight deviations, if any Conduct preliminary vendor negotiation for rates and confirm after getting approval from HOD to suppliers Create & amend PO's in ERP and help team in foreclosing PRs, if any If required make ERP amendments for debit / credit note, GRN, purchase bill booking Coordinate with site team & vendors for timely availability of materials & equipment and maintain cordial relationship with existing vendors Receive all material requirement from assigned project site via PR / indent in ERP, and process its purchase post approval from HOD To check material availability with other site stores, if not available at other sites send enquiry to vendors Maintain records of goods / service ordered and received Follow up with site store for GRN entry Follow up with suppliers for on time material delivery Follow-up with finance department for opening of Letter of Credit for ordered equipment's Follow-up with Accounts department for payment To clear any bill discrepancy for HSN Code change, GST Rate etc. Prepare & maintain MCS (Master Control Sheet) for PR processed: highlighting PR, PO, material delivered / pending and payment status Prepare and maintain Vendor Tracker List : Data of walk-in vendors in HO Research and evaluate potential vendors and suppliers Evaluate vendor performance and take necessary action ( communication, blocking, black-listing etc.) based on the result Attend vendors / sub contractors visiting the HO for meetings Arrange necessary meetings / conference calls with HOD for final negotiation

Kotak Mahindra Bank Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Kotak Mahindra Bank Job Role Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Job Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Kotak Mahindra Bank Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Kotak Mahindra Bank Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Kotak Mahindra Bank Job Role Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter / Term Sheet issued by the business / credit team. Stamp Duty as per Legal Stamp Duty Grid is adhered too. Limits & Collateral Maintenance. CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products. Insertions (documents received post disbursement). Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as pre-approved. Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). Handover of PDC / SPDCs to the Vendor on a weekly basis & receive acknowledgement. Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). Confirmation to DMT for Release of property & verification of the property documents before releasing to customer / RM / customer service. Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit Qualification Graduate / Post-Graduate Job Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Job description:- Validation of original property document. Maintain, tracking & hands off to vendor for storage. Analyze & publishing LAP Monitoring MISs. P LMC MIS:- Region wise Annexure D. Original property document not received status Storage of OPD to vendor Less than 1% spread rate. CKYC status. Welcome kit status. CERSAI status OPD Query MIS & comparison Repayment tracking MIS ROC charge creation review. PDD Monitoring.

At Hike, we re building the Rush Gaming Universe To know more, check out work.hike.in Hike Code ( Our core cultural values ) The Hike Code is our value system. We aim to live and breathe by these every single day. They inspire us to be the best we can be and they are weaved into every part of our decision making, how we review performance and much more. We have 9 core values: Top Talent in Every Role Both a quest for greatness & shared values are important to us Pro-Sports Team Strength-based, results driven with a "team-first" attitude Customer Obsession We exist to delight our customers Innovation & Make Magic Courage to walk into the unknown and pioneer new fronts Owner not a Renter Proactive & radically responsible. Everyone is an owner Think Deeply Clear mind, obsession to simplify & data-informed Move Fast Ruthless prioritization & move fast Be curious & keep learning Curiosity to acquire new perspectives, quickly Dream Big Courage to climb big mountains Skills & experience were looking for B.COM / MBA / CA (Inter passout) with good grounding in accounting, statutory compliance, and finance routine ops in a fast-moving product/tech setup I Top Talent in Every Role Direct & Indirect Tax (GST) - experience in managing computation, payments, reconciliations, return filings, notices documentation.I Top Talent in Every Role TDS & Foreign Payments -TDS deduction, deposit, returns, certificates, plus handling overseas vendor payments, Form 15CB/15CA filings | Move Fast Familiarity with AI-based finance tools good to have for automating reconciliations, tax workflows, reporting I Move Fast Self-driven, works well in lean teams comfortable owning day-to-day details while spotting opportunities to improve how we work.I Pro Sports Team You will Operations Support with accounting activities and month-end closing procedures. Operations Assistance in the preparation of assessment-related documentation. Operations Manage foreign payments - cross-border payouts, 15CA/CB filings, regulatory compliance. Operations Preparation of GST and TDS returns. Reconciliation of GST input credits. Operations Vendor management, including onboarding and processing vendor payments. Operations Execution of routine finance tasks such as invoice tracker maintenance, vendor master creation, PO tracker maintenance, and issuance of purchase orders etc... Analytics Use AI wherever possible to automate, analyse, and optimise daily finance workflows.

Job Title: Office Admin (Intern) Location: Bangalore Employment Type: Internship Duration: 6 Months Internship with Possibility of Full-Time About the Role: We are seeking a highly organized and proactive Office Admin Intern/Fresher to support day-to-day operations and ensure smooth functioning of the office. This role offers hands-on experience in administrative management, vendor coordination, asset tracking, and event planning. Key Responsibilities: 1. Laptop & Asset Management Assist in placing orders for laptops and other office equipment. Coordinate with vendors for servicing and repairs. Maintain inventory records in Excel (issue, return, damage, replacement, etc.). Tag and track company assets accurately. Support in distributing/replacing assets to employees. 2. Office Management Ensure overall upkeep and maintenance of the office space. Coordinate with building/office facility teams for repairs or requirements. Monitor cleanliness, maintenance schedules, and space organization. Support desk arrangements and seating plans as needed. 3. Vendor Handling & Pantry Services Manage service requests through Urban Company, Porter, Swiggy Genie, etc. Oversee daily pantry operations including ordering and stocking of snacks, beverages, and other essentials. Coordinate with food vendors and manage employee meal services. Handle regular vendor follow-ups and payments in coordination with finance. 4. Office Events & Coordination Help in planning and organizing office events (festivals, team outings, celebrations). Arrange venues, catering, gifts, and other event logistics. Support with internal communication and participation tracking. Skills Required: Basic knowledge of Excel and Google Sheets. Good communication and interpersonal skills. Proactive attitude and attention to detail. Ability to multitask and work independently. Willingness to learn and take initiative. Note: Please note that based on internship performance, there is a possibility of full-time extension.

People and Culture Lead at Outbox.vc | Jobs at Outbox.vc 800000 - 1000000 /year July 14th, 2025 ReachInbox.ai is revolutionizing cold outreach with AI-driven lead enrichment and smart engagement. Were building the future of how businesses connect with their prospects faster, smarter, and with precision. If you ve ever scaled something from scratch, owned outcomes, and built culture hands-on, you ll thrive here. If you ve worked at a startup for at least 1 2 years and built things from 0 to 100. You ve led teams, driven growth, owned performance, and lived and breathed startup chaos with pride, please apply. Our Team Join a team that achieved $8M ARR in just 8 months by creating solutions that fill real market gaps. We re relentless, driven, and committed to scaling bigger and faster - togeth er. This isn t your boring 9-to-5 account role. This is ownership, hustle, energy, and real growth - from Day 1. What You ll Do Own the entire people function, from hiring to engagement to performance Build and scale a hiring engine that attracts the best talent Partner with founders and leads to define team structures, KRAs, and growth paths Drive culture initiatives, think rituals, recognitions, pulse checks, and feedback loops Build a transparent, feedback-driven performance review process Manage onboarding, offboarding, and everything in between with care and clarity You champion hiring people who take full ownership from day one. You ll lead employer branding, campus relations, vendor and HR operations, while ensuring every team member has the training and resources they need to thrive. Who You Are People-Obsessed : You genuinely care about people, and it shows Process-Driven, Not Bureaucratic : You bring structure that accelerates growth Culture Builder : You create rituals, not just policies Problem Solver : You don t complain about chaos, you organize it Excellent Communicator : Whether it s a tough conversation or a team-wide Slack message, you re clear, kind, and direct 1-3 Years of Experience : In HR, People Ops, or Culture roles, startup/SaaS background is a must Self-Starter : You don t wait to be told, you see the gap and fill it What We Do ReachInbox is a product by Outbox Lab , a product studio building powerful SaaS tools to solve real business problems. Our mission? Helping companies unlock exponential growth through software. We craft and scale innovative SaaS products that empower businesses to simplify processes, boost productivity, and achieve exponential growth. Our growing portfolio includes: ReachInbox.ai Revolutionizing cold outreach with AI-driven lead enrichment and engagement. Zapmail.ai A seamless platform to create, purchase, and manage mailboxes for top-notch email outreach. Mailverify.ai Protecting domain reputations with precision-driven email verification. Bizmail.ai Simplifying Google mailbox setup and management for businesses. Join us if youre ready to redefine what it means to do People & Culture in a high-growth startup. This is not a back-office HR gig, this is core to how we scale. Lets build something incredible together.

Assist with accounts payable accounting duties. o Process and record accounts payable invoices, including review of invoices to determine proper assessment and treatment of use tax. o Perform firm payable check process when necessary. o Initiate wires, both domestic and international, different when necessary. o Initiate ACH transfers when necessary. o Gather and maintain W-9s for 1099 processing. o Assist with department projects Provide customer service support to internal and external customers/clients and vendors. o Accurately convey detailed information both written and verbally. o Display a high level of professionalism when communicating. Provide administrative support to the Finance Department including: o Word processing o Excel data entry o Maintain files o Generate reports. o Compose correspondence. o File, scan, copy and fax documents. Obtain and expand knowledge base in area of expertise. o Attend courses to develop and keep skills and knowledge current. o Integrate new knowledge and skills into daily work and share with colleagues as appropriate. o Obtain basic knowledge of local, state and federal practices and laws. o Obtain basic knowledge of 1099 reportable transactions as well as foreign vendor reporting. Qualifications: Associate degree with 1 or more years of prior accounting support or customer service experience required. Extensive experience may be considered in lieu of degree Customer service and cash application experience preferred Excellent written and verbal communication skills in a professional environment Accuracy and attention to detail Ability to do work in multiple systems Exceptional organizational and time management skills Ability to work independently and as part of a team

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You ll Do on a Typical Day - Case Management Responsible for providing 2nd level product support. These cases could be relating to product breakdown/defect or customer changes/maintenance to meet their travel program. Maintain a good understanding of all AEGBT OBT/Approval products to ensure world-class support to Amex GBTs OBT product. Provide Issue triage, escalation and resolution to include: Troubleshoot issues thoroughly by understanding the impact of the solution before providing the resolution. Provide complete case research conducted prior to escalating the case to 3rd Level, Internal Partner Team or Vendor/technology partner. Test the solution or any new release of product functionality and provide information/awareness of any shortfalls before these are available to clients. Ensure SLA agreements are adhered to for problem resolution Provide communications to clients/fields on outages or enhancement Provide subject matter expertise on travel industry practices and underlying industry technologies Keep management advised of potential problem areas and escalate any situation that may jeopardize AEGBT or vendor credibility Provide status reports as directed on progress and accomplishments to management Maintain Product Support Documentation Create or modify product FAQ/instruction manual as necessary; this may include different versions or customized offerings of a product. Liaise with Vendor Product Support and Product Managers to keep user documents, manuals, test plans, FAQs etc., update as needed Interact with Product Manager, L1 Team and Client Management team Define requirements and document accordingly Provide requirements to other teams as necessary Resolve or escalate challenges Key Contacts OBT Vendors The airline, Hotel/Car Partners GDS Partners What We re Looking For- Mandatory Ability to work with Global teams. At least five years experience in the travel industry with extensive experience of business/corporate travel operational reservation workflow procedures Minimum 3 years knowledge of GDS systems (Sabre, Apollo, Galileo, Amadeus) Creative problem-solving skills Proficient in Microsoft applications; Outlook, Word, Excel, and PowerPoint A proven background in client servicing. Excellent business writing skills, to ensure documentation is written in a clear and concise manner Strong prioritization and time management skills Motivated and flexible to accommodate both internal and external clients Strong decision-making capability Should be open to work in shifts when required. Added Value Understanding of web technologies Good understanding of desktop scripting, profile, mid-office and online booking tools such as KDS, AeTM(eTravel), Concur, GetThere. Conversant in Web-based technology with a technical and non-technical audience Experience in product testing and quality assurance Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

Key Account Manager (KAM) Role Overview: The Key Account Manager (KAM) is responsible for delivering a premium service to our top-tier vendors, ensuring an exceptional vendor experience. As the primary point of contact, KAMs address grievances, provide clarifications, and offer support on payment-related issues. Key Responsibilities: Own and track business metrics to enhance customer experience for vendors. Analyze vendor issues in-depth and provide data-driven recommendations and action plans to improve satisfaction. Act as the voice of the vendor, fostering long-term relationships and effective communication across all levels. Collaborate with internal teams (e.g., Invoice Processing, O2C, R2R, QC) to resolve vendor issues and manage escalations. Lead initiatives to improve vendor scorecard performance. Qualifications & Experience: Bachelor s degree with 4+ years of experience in customer-facing roles or stakeholder management. Experience in sectors such as Retail or FMCG. Previous experience in an account management role is preferred. Exceptional written and verbal communication skills. Strong active listening skills with a solutions-oriented, consultative approach. Ability to operate effectively in fast-paced and ambiguous environments while taking ownership of objectives. Proficient in working collaboratively with teams to deliver high-quality results. Excellent attention to detail and the ability to manage multiple projects simultaneously.

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage