Veeva Engineer IT Quality Application Support

Job Title:

Veeva Engineer – IT Quality Application Support

Veeva SDK development

Key Responsibilities:

1. Solution Design and Development:

• Architect and implement robust solutions within the Veeva Vault platform.
• Configure lifecycles, document types, workflows, and security settings.
• Utilize Veeva SDK to develop custom features and system integrations.
• Conduct impact assessments and participate in design reviews.
  

2. Application Support:

• Provide Tier 1/2/3 support including issue resolution and root cause analysis.
• Deliver hotfixes, enhancements, and minor updates.
• Monitor system performance and provide optimization recommendations.
  

3. Stakeholder Collaboration:

• Work closely with Quality, Compliance, and IT teams to gather and clarify requirements.
• Coordinate with cross-functional teams for seamless system integration.
• Communicate effectively with stakeholders regarding timelines, progress, and issues.
  

4. Technical Leadership:

• Maintain in-depth knowledge of Veeva Vault capabilities and SDK.
• Design and support custom components, workflows, and UI enhancements.
• Ensure all solutions comply with regulatory and validation requirements.
  

5. Documentation & Training:

• Prepare technical documentation, including system configurations and SOPs.
• Mentor junior team members and share best practices.
• Stay updated with Veeva releases and industry trends.
  

Required Qualifications:

Education:

• Bachelor’s degree in Computer Science, IT, or a related field.
  

Experience:

• 5+ years of experience with Veeva Vault platforms (QualityDocs, QMS, Regulatory Vaults, etc.).
• Hands-on experience with Veeva SDK development.
• Strong understanding of workflows, lifecycles, roles, and permissions.
• Experience in application support and defect resolution.
  

Technical Skills:

• Veeva Vault configuration and SDK (Java, Apex, or similar).
• Experience with REST APIs/Web Services.
• Familiarity with Agile methodologies, JIRA, and ServiceNow.
• Knowledge of regulatory compliance (GxP, validation, change control).
  

Soft Skills:

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Comfortable working in a global/multicultural team environment.
  

Preferred Qualifications:

• Experience with IQ, OQ, PQ, and validation documentation.
• Veeva certifications (Administrator, Vault Developer).
• Experience working in Agile or hybrid SDLC environments.
  

How to Apply:

goutham@stechnogenindia.com