Roles & Responsibilities Lead the Internal Audit Team Develop the Branch Audit program, Ensure Branch audits are done on regular basis and program is always updated and refreshed based on the needs of business. Develop CSAs framework for the Branches, build scorecards and dashboards for reporting the Audit compliance scores. Provide insights on improvement and strengthening of internal controls, risk management, and governance. Oversee and execute internal audits covering financial, operational, IT, compliance, and fraud risks. Prepare, monitor and drive Internal Audit calendar for the year Responsible for tracking action items from Internal Auditor and Statutory Auditor along with observations from captive Internal Audit team Co-ordinate with respective functions for closure of auditors observations Prepare travelling calendar for the Internal Audit team to visit branches and ensure completion of audit as per plan Assist in the development of organizational Risk Management Plan Build and develop the internal audit team Desired Profile Qualified CA / CIA with 8-10 years of experience in Audit of a company with multiple branches (Over 100 Branches) Knowledge of Auditing Standards and processes Strong knowledge of risk-based auditing, internal control frameworks (e.g., COSO), and regulatory compliance. Industry experience is not mandatory but audit experience in retail is preferable along with above functional experience Good working Knowledge in MS-Office Should have experience working on ERP preferably Oracle- Financials Should be dynamic /go getter/able to work with multiple teams / functions and at the same time should be able to handle independently the given tasks Good oral and written communication skills and interaction skills are essential

Desired Candidate Profile 0-1 year experience in DTP operations or related field (freshers welcome). Proficiency in MS Office applications, particularly Excel an added advantage. Excellent time management skills with ability to multitask effectively. Bachelor's degree in B.Com or B.Sc (any specialization) from a recognized university.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Job Title: HR Operations Expert Location: Madhapur, Hyderabad Department: Human Resources Experience: 4+ years Joining: Immediately Job Summary: We are seeking a detail-oriented and proactive HR Operations Executive to manage and streamline attendance and leave management processes. This role involves overseeing biometric attendance systems, managing employee leave requests, consolidating attendance reports, and performing HR data analysis to ensure accurate records and strategic insights. The ideal candidate will have a strong background in HR operations, excellent organizational and analytical skills, and hands-on experience with HR analytics using advanced Excel functions. Key Responsibilities: Attendance Management: Oversee the biometric attendance system, ensuring its accurate functioning and timely resolution of any technical issues. Regularly review attendance records to identify trends, discrepancies, and areas for improvement. Monitor and maintain attendance data to ensure accuracy and completeness. Leave Management: Process employee leave requests in accordance with company policies and procedures. Maintain accurate records of leave balances and ensure compliance with relevant laws and regulations. Coordinate with other HR team members to address any leave-related issues or discrepancies. Biometric Attendance: Manage the installation, maintenance, and updates of biometric attendance systems. Train employees on proper usage of biometric systems and address any concerns or issues they may have. Ensure data privacy and security in line with company policies and legal requirements. Consolidating Reports & HR Analytics: Prepare and generate regular and ad-hoc reports on attendance, leave, and related metrics. Analyze data using advanced Excel tools (e.g., pivot tables, VLOOKUP/XLOOKUP, Power Query, dashboards) to identify patterns, trends, and anomalies. Translate data into actionable insights for process improvement and decision-making. Collaborate with the HR team to implement data-driven strategies to enhance operational efficiency. Employee Support: Act as a point of contact for employee queries related to attendance and leave. Provide guidance and support to employees regarding attendance policies and procedures. Address and resolve attendance-related issues and conflicts in a timely and effective manner. Process Improvement: Continuously assess and improve attendance and leave management processes and systems. Recommend and implement enhancements to improve efficiency, accuracy, and user experience. Qualifications: Education: Bachelors degree in Human Resources, Business Administration, or a related field. Experience: Minimum of 3 years in HR operations, with a strong focus on attendance, leave management, and HR analytics. Technical Skills: Proficiency in HRMS and biometric systems. Advanced Microsoft Excel skills (pivot tables, conditional formatting, advanced formulas, Power Query, charts, and dashboards). Analytical Skills: Strong ability to interpret HR data, generate actionable reports, and support data-driven decision-making. Attention to Detail: High level of accuracy in maintaining records and generating reports. Communication Skills: Strong verbal and written communication skills; able to effectively engage with employees across all levels. Problem-Solving Skills: Demonstrated ability to proactively resolve issues and recommend process improvements. Language Requirement: Must be fluent in Telugu (speaking and understanding).

Job Title: Personal Assistant / Administrative Executive Location: Hyderabad Department: Administration / Executive Office Reporting to: Finance Controller Experience Required: 23 Years Qualification: B. Com or equivalent Job Summary: We are seeking a proactive and organized Personal Assistant / Administrative Executive to support day-to-day administrative operations, provide executive assistance, manage travel logistics, and offer basic support for civil construction coordination. The ideal candidate will have 2–3 years of experience in a PA or admin role, excellent communication skills, and the ability to multitask in a dynamic environment. Key Responsibilities: Administrative Support: Oversee general office administration, supplies, and facility management. Maintain office files, records, and correspondence. Ensure smooth functioning of daily office operations. Executive Assistance: Provide comprehensive support to senior management including calendar management, scheduling meetings, and coordinating communication. Prepare presentations, reports, and minutes of meetings. Handle confidential documents and maintain discretion in sensitive matters. Travel Desk Management: Coordinate domestic and international travel arrangements including ticketing, visas, accommodation, and local transport. Prepare travel itineraries and manage reimbursements and travel expense documentation. Civil Construction Support (Basic Level): Liaise with contractors/vendors for project updates and basic civil works. Monitor timelines and share status updates with the reporting authority. Assist in preparing reports and documentation related to civil work coordination. Required Skills & Qualifications: Graduate in Commerce (B. Com) or equivalent. 2–3 years of experience in a Personal Assistant / Administrative role. Proficiency in MS Office (Excel, Word, PowerPoint, Outlook). Strong communication, organizational, and multitasking skills. Ability to handle pressure and meet deadlines. Familiarity with travel booking systems and basic project coordination is a plus. Preferred Attributes: Professional demeanor and ability to work independently. High level of integrity and discretion. Exposure to civil infrastructure projects will be advantageous. Work Environment & Schedule: Full-time, on-site role. Monday to Saturday, 9:30 AM – 6:00 PM.

Job Description: Head of Infrastructure (Buildings & Construction) Position: Head of Infrastructure Industry: Commercial & Residential Construction, Facilities Management Location: Madhapur, Hyderabad Experience: 10+ years in Construction Infrastructure & Facilities Management Job Summary: The Head of Infrastructure is responsible for planning, executing, and maintaining the infrastructure needs of construction projects and existing buildings. This role ensures seamless project execution, infrastructure scalability, and compliance with safety, sustainability, and regulatory standards. The ideal candidate will oversee new building infrastructure development, renovations, utilities management, and maintenance while leveraging technology-driven solutions to enhance operational efficiency. Key Responsibilities: 1. Infrastructure Planning & Development Lead the design and execution of commercial, residential, and industrial building infrastructure. Plan and implement smart building technologies (IoT, BIM, AI-driven asset management). Coordinate with architects, structural engineers, and MEP (Mechanical, Electrical, Plumbing) teams to ensure project feasibility. Optimize site connectivity, power distribution, HVAC, and energy-efficient systems. 2. Maintenance & Facilities Management Develop preventive and predictive maintenance strategies for existing buildings. Ensure timely repairs and upgrades to electrical, plumbing, HVAC, and security systems. Manage fire safety, elevators, lighting, and water supply systems in accordance with regulations. Implement IoT-based monitoring systems to track facility performance and minimize downtime. 3. Operations & Cost Optimization Drive energy efficiency through sustainable materials, renewable energy solutions, and automation. Establish budgeting strategies for infrastructure investments, upgrades, and maintenance. Reduce operational costs through smart procurement, vendor negotiations, and technology-driven asset management. Implement ERP & digital project management systems for seamless infrastructure tracking. 4. Compliance & Safety Standards Ensure adherence to local building codes, safety regulations, and environmental laws. Conduct risk assessments and establish emergency response protocols for infrastructure failure. Collaborate with regulatory bodies to maintain occupational health & safety standards (OSHA, LEED, ISO 45001). 5. Vendor & Stakeholder Management Manage contracts and relationships with suppliers, construction firms, IT service providers, and maintenance teams. Work closely with real estate developers, municipal authorities, and utility providers. Ensure timely project delivery and service level agreements (SLAs). 6. Team Leadership & Strategic Planning Lead and mentor project managers, facility managers, and site engineers. Develop long-term infrastructure strategies aligned with business growth and sustainability goals. Drive innovation in construction technologies and infrastructure automation. Key Requirements: 1. Education & Experience Bachelor's / Masters in Civil Engineering, Construction Management, Infrastructure Planning, or related fields. 10+ years of experience in commercial & residential construction, building maintenance, and facilities management. Strong knowledge of MEP systems, structural engineering, and smart building solutions. 2. Technical & Leadership Skills Expertise in BIM (Building Information Modelling), ERP (SAP, Oracle Primavera) Strong understanding of project management methodologies Hands-on experience with contract negotiation, vendor management, and budgeting. 3. Soft Skills Excellent leadership and decision-making abilities. Strong problem-solving and crisis management skills. Effective communication and stakeholder management skills.

Eligibility Criteria: Educational Qualification: Any graduate (B. Com, BBA, B.Sc, or any other relevant discipline) Experience: 02 years Language Proficiency: English, Hindi, and Telugu (or) Kannada and Tamil Working Days: Monday to Saturday Working Hours: 9:00 AM 6:00 PM Required Skills: Communication Skills: Clear and effective verbal and written communication in English, Hindi, and Telugu (or) Kannada & Tamil, Good listening skills for understanding customer queries Customer Service Orientation: Patience and empathy while interacting with customers and internal teams, Ability to manage and resolve complaints efficiently Basic Computer Proficiency: Familiarity with MS Office (especially MS Excel for data entry and reports), Ability to navigate web-based applications and CRM systems Organizational Skills: Ability to manage multiple tasks and prioritize effectively, Attention to detail in documentation and data handling Team Collaboration: Willingness to work closely with other departments and support team goals Training Ability: Confidence in conducting training sessions for internal staff and teachers on application usage Problem-Solving Skills: Quick thinking and logical reasoning to provide solutions within the defined TAT Good-to-Have Skills: CRM or Helpdesk Software Experience (e.g., Zoho, Freshdesk, etc.) Basic Understanding of Educational Technology Platforms Presentation Skills (for internal training and onboarding) Analytical Mindset for interpreting user feedback and identifying patterns Flexibility & Adaptability in a fast-paced environment Key Responsibilities: Making outbound calls to provide detailed information about our platform and services Handling inbound customer calls, resolving queries efficiently within the defined TAT, and ensuring high-quality resolutions Maintaining accurate records of customer interactions and updating internal databases Coordinating with internal teams to ensure prompt issue resolution and service delivery Assisting in onboarding and guiding users through initial setup and usage of the platform Gathering feedback from users and reporting common issues to help improve service quality Following up with customers to ensure satisfaction and encourage continued usage of our services Supporting day-to-day operational activities and documentation Taking training sessions on applications for internal staff and teachers Adhering to company policies and maintaining confidentiality of data and customer information

Position Overview: The Senior Academic Administrative Leader for JEE and NEET Programs is responsible for the strategic management and administration of all academic operations associated with JEE and NEET preparation programs across multiple branches. This role will oversee curriculum and pedagogy development, faculty management, and strategic manpower planning to enable high-performance delivery. Additionally, the role will focus on recruitment, training, and support for principals, deans, and academic leaders at each branch to maintain academic excellence and operational efficiency. Key Responsibilities: Academic Planning and Pedagogy Development Design and implement comprehensive academic plans for JEE and NEET curricula, ensuring alignment with competitive standards. Oversee the continuous improvement of teaching methods, materials, and evaluation mechanisms to maintain and enhance academic rigor. Collaborate with subject matter experts to update the curriculum based on trends, syllabus changes, and evolving examination patterns. Leadership in Branch Operations Directly support and mentor Principals, Deans, and other academic leaders to ensure effective operational management across branches. Establish and monitor academic policies, best practices, and branch-specific goals to drive uniform standards of excellence. Provide strategic input into performance metrics, branch assessments, and operational benchmarks for continuous quality improvement. Faculty and Staff Management Develop a manpower plan for hiring, retaining, and training academic faculty, ensuring that all branches are well-staffed with qualified educators. Lead the hiring process for Principals, Deans, and senior faculty by working with HR and recruitment partners. Organize faculty development programs and ongoing training sessions to enhance instructional quality and professional growth. Resource Allocation and Budget Management Plan, manage, and optimize the academic budget, ensuring efficient allocation of resources for pedagogy, faculty development, and student support. Ensure all branches have the necessary resources, tools, and technologies to meet academic goals. Student Performance and Outcome Tracking Establish performance tracking systems to analyze student outcomes and identify areas for improvement. Collaborate with academic heads at each branch and at regional, zonal and City level, take their inputs to create action plans for addressing student performance gaps. Foster a results-oriented culture, implementing methods to improve academic outcomes and ensure high success rates in JEE and NEET exams. Stakeholder Engagement and Communication Act as the primary liaison with parents, students, and community stakeholders, maintaining transparent communication on academic initiatives and student progress. Build relationships with industry experts, education boards, and institutions to stay informed on trends, best practices, and compliance requirements. Compliance and Quality Assurance Ensure compliance with educational regulations and maintain accreditation standards across all branches. Conduct regular audits of academic and administrative processes to uphold the institution's standards and policies. Qualifications and Experience: Education: Masters degree in Education Administration, Academic Management, or related field. Doctorate preferred. Experience: Minimum of 20 years in a senior academic administrative role, ideally within the test-preparation industry or similar. Skills: Strong leadership and organizational skills, excellent communication abilities, and a deep understanding of competitive exam pedagogy, specifically for JEE and NEET. Competencies: Proven expertise in curriculum development, faculty management, and strategic planning. Ability to manage multi-branch operations and lead through influence. Reports to: Director of Academics / Chief Academic Officer

Job Title: Recruitment Manager Location: Madhapur, Hyderabad Experience: 5-8 Years Department: Human Resources Industry: Education Management Job Summary We are seeking a dynamic and experienced Recruitment Manager to lead and optimize our talent acquisition strategy. The ideal candidate must have 5 to 8 years of recruitment experience specifically within the education industry . This role involves managing end-to-end recruitment processes, developing hiring strategies, and ensuring the organization attracts and retains top-tier talent. Key Responsibilities: Talent Acquisition & Recruitment Strategy Develop and implement recruitment strategies to attract high-quality educators, academic staff, and administrative professionals. Lead the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding. Build strong talent pipelines for current and future hiring needs. Utilize AI tools, recruitment platforms, and social media to source and engage with top talent. Stakeholder & Team Management Collaborate with department heads and senior leadership to understand hiring needs. Manage and mentor a team of recruiters to ensure seamless hiring operations. Develop strong relationships with universities, training institutes, and industry networks for talent acquisition. Process Optimization & Employer Branding Enhance recruitment policies and processes to improve efficiency and candidate experience. Drive employer branding initiatives to position the company as a top employer in the education sector. Analyze hiring trends, industry benchmarks, and competitor strategies to stay ahead in recruitment practices. Compliance & Reporting Ensure all hiring practices comply with HR policies, labor laws, and industry regulations. Prepare and present recruitment reports, hiring metrics, and budget analysis to management. Key Qualifications & Skills: Education & Experience Bachelors or Master’s degree in HR, Business Administration, or a related field. 5-8 years of recruitment experience with mandatory experience in the education industry (education, ed-tech, or academic sector). Proven experience in managing high-volume and leadership hiring. Technical & Soft Skills Strong knowledge of ATS (Applicant Tracking Systems) and HRMS tools. Excellent communication, negotiation, and stakeholder management skills. Ability to analyze recruitment data and optimize hiring processes. Knowledge of talent retention strategies in the education sector.

Role Summary: We are seeking a highly motivated and results-driven Sales Executive to actively seek out and engage customer prospects. The ideal candidate will provide complete and appropriate solutions to every customer to boost top-line revenue growth, customer acquisition levels, and profitability. Key Responsibilities: Identify and develop new business opportunities through cold calling, networking, and lead generation. Meet or exceed sales targets and KPIs as assigned by the sales manager. Conduct market research to identify selling possibilities and evaluate customer needs. Present, promote, and sell products/services using solid arguments to existing and prospective customers. Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction and retention. Prepare and deliver appropriate presentations on products and services. Negotiate contracts and close agreements to maximize profits. Handle customer complaints and ensure timely resolution. Maintain accurate records of all sales activities in CRM tools. Collaborate with team members and other departments to achieve better results. Key Skills Excellent communication, negotiation, and interpersonal skills Self-motivated and goal-oriented Strong business acumen and market knowledge Proficiency in MS Office and CRM software Educational Qualifications: Bachelors degree in any field Experience: 0-1 years of relevant sales experience (Freshers can apply) Languages: Kannada Mandatory and English

Role & responsibilities Maintain and update employee records Organize and manage DATA in systems Proficient in MS Office (Excel, Word, Outlook). Skills & Competencies Required: Strong organizational and multitasking skills. Attention to detail and confidentiality. Good communication and interpersonal skills.

Role & Responsibilities Serve as the primary point of contact between the institution and parents Handle queries, concerns, and feedback from parents professionally and promptly Conduct regular meetings, calls, and follow-ups to ensure parent satisfaction Support the admissions team with new parent onboarding and orientation Maintain and update parent communication records in CRM systems Organize and coordinate parent-teacher meetings , workshops, and school events Collaborate with academic and operations teams to resolve parent-related issues Promote school/college programs, achievements, and updates to parents Handle escalations with empathy, diplomacy, and effective problem-solving Ensure high levels of parent engagement and retention

Role & responsibilities 1)Onboarding to Exit Formalities 2) Attendance Management 3)Grievance solving 4)Good Excel Knowledge Preferred candidate profile Preferable from Education, Pharma, Retail industries