UX Researcher

Job Description:

We are seeking a curious, detail-oriented UX Researcher who is passionate about how people learn and teach. You’ll play a key role in shaping our global digital platform that empowers teachers to deliver more engaging and effective foreign language learning.

This is not a generic research role — our product is a teacher enabler, designed to support educators in class while helping learners practice more effectively. You’ll study how teachers and learners interact with our app, analyze how competitors use gamification to drive motivation, and help create visuals and assets that bring research insights into real classrooms.

The role involves:

1. Research & Observation

• Study how teachers and learners use our app in real classrooms and practice sessions.
• Identify where people get stuck, what they enjoy, and opportunities to improve.

2. Usability Testing

• Run quick tests and A/B comparisons to check usability and gather actionable feedback.
• Highlight which designs or features are clearer, faster, or more engaging.

3. Competitor Analysis

• Review language learning and edtech apps to learn from their features and gamification techniques.
• Provide recommendations on how to adapt or improve ideas that motivate learners.

4. Support Pedagogy & Design

• Collaborate with subject experts to create or refine visuals, activities, and practice assets.
• Use tools such as ChatGPT, image generation prompting, Canva, Figma, or Photoshop to bring ideas to life quickly.

5. Translate Insights into Action

• Synthesize research into clear recommendations (e.g., “This saves teachers time” or “This motivates learners to practice”).
• Present insights to product, design, and engineering teams in ways that drive action.

6. Collaboration & Ideation

• Join design workshops and brainstorming sessions.
• Ensure teacher and learner perspectives are embedded at every stage of product development.

Job Type: Full-time

Pay: ₹550,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• What made you apply for this role in our company? Please don’t just say “I like UX research” — tell us why working on language learning and education excites you. (Max 120 words)
• Think of a time you tried to learn something difficult (it could be cooking, a new tool, a subject in school, or a language). What frustrated you the most, and how did you deal with it? (Max 120 words)
• You only have time to do one of these two activities next week:

A) Spend 30 minutes watching 3 teachers use our app in a live class.

B) Spend 3 hours testing our app with 10 learners online.
Which one would you choose, and why? (Max 150 words)

• Imagine we built a feature that saves teachers 5 minutes in every class. Show us a rough idea of how you would explain this benefit to a teacher.

You can describe it in 4–6 bullet points,

• Did you use any AI tools (like ChatGPT) to draft or polish your answers? If yes, how? (We don’t disqualify, but we want to know.)

Work Location: In person