US Wealth - Brokerage Operations

Job Summary

We are looking for a detail-oriented and experienced L3 Senior Transaction Processing Executive/Officer to support our US Wealth - Brokerage Operations. This is a non-voice BPS role focused on handling Admin Solution work for a US-based wealth management client. The ideal candidate will have a strong background in capital markets operations, excellent communication, analytical skills, and the ability to work with high accuracy in a fast-paced environment.

Experience Required

• 3 to 5 years of experience in US Wealth Management or Capital Markets operations, preferably within the Banking or Financial Services industry.
• Hands-on experience in Cash Management and New Account is highly desirable.

Technical & Soft Skills

• Proficient in MS Office tools: Excel, PowerPoint and professional email communication.
• Typing speed of at least 28 WPM with 95%+ accuracy.
• Strong client communication skills required, including the ability to clearly articulate concepts, gather requirements, and manage expectations.
• Strong written and verbal communication skills.
• Excellent analytical thinking and problem-solving abilities.

Process Knowledge

• Deep understanding of Capital Market and Stock Market operations, especially the US market.
• Expertise in Cash Management, Account Opening, and Maintenance Operations (e.g., householding, client data updates, reporting).
• Experience in drafting emails, handling escalations, and preparing reports for internal and client use.
• Must maintain 100% accuracy due to the financial impact of any errors.
• Strong client communication skills required, including the ability to clearly articulate concepts, gather requirements, and manage their expectations.
• Comfortable working in a high-compliance, detail-oriented environment.

Working Conditions

• US Shift timings (India late evening or night shifts) – flexibility for overtime is required.
• Work from Office only.
• Adherence to company attendance and leave policies is mandatory.
• Reporting to the Team Lead, with accountability to follow team and HR policies.

Educational Qualifications

• 12+3 year education is mandatory.
• Preferred degrees: B.Com, BBA, BBM.
• Certifications in Stock Market or Capital Market Operations are an added advantage.
• Engineering or Technical graduates (BE, BTech, MTech) are not eligible for this role.