US Voice Process Executive

0 - 2 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role: US Voice Process Executive

Experience : 0- 2 Years

Employment: Full Time

Shift Timings 5:00PM to 3:30 AM

Voice Process Executive (Only male candidates)

Key Responsibilities:

  • Answer incoming calls from customers in the United States professionally and promptly.
  • Assist customers with inquiries, complaints, or issues related to products or services.
  • Provide accurate and complete information by using the right methods/tools.
  • Escalate unresolved queries to the appropriate internal teams.
  • Follow communication scripts, policies, and procedures.
  • Maintain records of customer interactions and transactions.

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