Posted:1 week ago|
Platform:
Work from Office
Full Time
Tech Mahindra's International Voice Process for UK and US with 5-day working and 2 rotational weeks off:
*Job Title:* International Voice Process - UK/US
*Job Description:*
- Handle inbound and outbound calls for international customers
- Provide excellent customer service, addressing queries and concerns
- Resolve customer issues efficiently and effectively
- Document customer interactions and follow up on unresolved issues
- Meet or exceed call handling targets and quality benchmarks
- Collaborate with team members to improve customer experience
*Shift Details:*
- 5 days working, 2 rotational weeks off
- US/UK rotational shifts (9.5 hours, including 1-hour break)
- One-way cab facility provided
*Salary and Benefits:*
- Competitive salary (2.4 LPA - 5 LPA)
- Performance incentives and bonuses
- Paid training and career development opportunities
- Health insurance and other employee benefits
*Eligibility:*
- Age: 20-40 years
- Fresher or experienced candidates (6-5 years)
- Immediate joiners preferred
contact -Swati Singh - 8691061171
Tech Mahindra
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