3477 Us Healthcare Jobs - Page 44

AR Caller Minimum of 6 months experience required Excellent English communication Fixed night shift Cab provided for night shifts Salary up to 35K CTC (Depends on Interview)

Job description: We are hiring Freshers! HR Recruiter (Reference): Sam Jeshurin Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark: Near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: We provide cab Up to 30 km (One way drop cab | Doorstep only) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: 1. Any Arts and Science UG Graduates from 2020 to 2024 can apply (No arrears) 2. Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible 3. Other field experience is not eligible (only Fresher) Walk-In Details: Walk-In Days: Monday To Friday Walk-In Time: 10:30 AM - 2:00 PM Documents to carry: 1. Updated resume 2. Aadhar card 3. Pan card 4. Educational Certificates (1st to 6th marksheet, Provisional marksheet) Note: Mention Sam(HR) in top of your resume when attending the walk-in interview. Ensure that you check your eligibility criteria before appearing for the interview, as this helps in a smooth screening process. Contact: Sam Jeshurin (sam.jeshurin@firstsource.com or What's app: 8825506927) Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or sam.jeshurin@firstsource.com

Hiring for Customer Service - Voice Process (US Healthcare) Experience : Fresher/6Month Location - Kolkata Timings: US Night Shift - 2 way cab provided across 25kms only Notice Period: Immediate WFO / (Rotational Shift) Qualification : Graduate or HSC pass CTC - Freshers 2.5Lpa / Experienced - 3 lpa + Night Shift Allowance (3000) per month Key Skills : Excellent Communication Interested candidates contact HR Jawahar@8828153744 | jawahar@careerguideline.com

Need 2 years of exp in AR calling Must be okay with calling Profile should have good comms. Anyone from hospital and dental billing can apply Required Candidate profile Should be willing to work in US Shift. Need At least 1 years of work experience. looking for immediate joiner Must be graduate. Both side cabs available

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Designation: Executive / Senior Executive - HR (Recruitment) Location: Hyderabad Office Timings: 10 AM to 7PM11:00 AM to 8:00 PM Working Days: Monday to Friday Experience: Minimum 3+ years in Human Resource Recruitment, specifically managing lateral hiring for US Healthcare RCM Provider/Payer side Job Description Responsibilities End-to-End Recruitment: Manage the full recruitment lifecycle including drafting job descriptions, sourcing candidates via job portals, references, headhunting, and building a strong candidate network and database through research and outreach. Candidate Sourcing: Utilize online channels such as LinkedIn, headhunter platforms, and other job-seeker sites to identify and engage candidates with the required skill sets. Proactively pitch the company to potential candidates and organize walk-in interviews when necessary. Interviewing: Conduct candidate interviews (on-site or virtual), assessing their suitability for the role and alignment with company culture. Serve as the candidate s first point of contact for high-level positions. Onboarding: Support the employee induction and onboarding process, ensuring all employee files and databases are accurately maintained. Networking: Build and maintain a positive reputation for the company among candidates to encourage future applications and referrals. Qualifications & Skills Graduate in any discipline with at least 3 years of recruitment experience in US Healthcare RCM Provider/Payer side Strong background in HR recruitment, with proven skills in screening and evaluating candidates effectively. Proficient in using social media and professional networking platforms for talent sourcing. Excellent verbal and written communication skills. Ability to manage teams and make sound recruitment decisions. Strong interpersonal skills to build and maintain candidate relationships and company reputation.

Designation: Executive / Senior Executive - HR (Recruitment) Location: Airoli, Navi Mumbai Office Timings: 11:00 AM to 8:00 PM Working Days: Monday to Friday Experience: Minimum 3+ years in Human Resource Recruitment, specifically managing lateral hiring for US Healthcare RCM Provider/Payer side or Non-IT recruitment. Job Description Responsibilities End-to-End Recruitment: Manage the full recruitment lifecycle including drafting job descriptions, sourcing candidates via job portals, references, headhunting, and building a strong candidate network and database through research and outreach. Candidate Sourcing: Utilize online channels such as LinkedIn, headhunter platforms, and other job-seeker sites to identify and engage candidates with the required skill sets. Proactively pitch the company to potential candidates and organize walk-in interviews when necessary. Interviewing: Conduct candidate interviews (on-site or virtual), assessing their suitability for the role and alignment with company culture. Serve as the candidate s first point of contact for high-level positions. Onboarding: Support the employee induction and onboarding process, ensuring all employee files and databases are accurately maintained. Networking: Build and maintain a positive reputation for the company among candidates to encourage future applications and referrals. Qualifications & Skills Graduate in any discipline with at least 3 years of recruitment experience in US Healthcare RCM Provider/Payer side or Non-IT recruitment. Strong background in HR recruitment, with proven skills in screening and evaluating candidates effectively. Proficient in using social media and professional networking platforms for talent sourcing. Excellent verbal and written communication skills. Ability to manage teams and make sound recruitment decisions. Strong interpersonal skills to build and maintain candidate relationships and company reputation.

Role & responsibilities - -AR follow -up with insurance companies & patients. -To follow up on claims assigned. -To Complete EDI rejections. - End to End RCM Knowledge. Preferred candidate profile - Strong knowledge of medical billing and insurance procedures, including CPT and ICD-10 codes. At least 1+ year of experience in AR Calling in an Accounts Receivable process in US Healthcare (End to End RCM Process)

*Hiring AR Callers* Experience :- Minimum 1+ years in AR Calling *Package :- Upto 41K Take-home* Qualification: Inter & Above Notice Period : Preferred Immediate Joiners, Relieving is not Mandate Location : Mumbai, Hyderabad Work from Office Two way cab facility 5 Days Working - Monday to Friday Saturday & Sunday - Fixed Off Interested candidates can Call Or Send Resume to HR Charitha - 9542034803 Referrals are welcome.

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skills. Written and verbal communication. Collaboration and interpersonal skills. Ability to meet deadlines. Process-orientation Roles and Responsibilities: Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, ensuring that the applications you develop are user-friendly and efficient. Roles & Responsibilities:a Provide routine support and maintenance for assigned non-Epic clinical and business applications in both production and non-production environments.b Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.c Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.d Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.e Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.f Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.g Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.h Support compliance with audit and security requirements related to the applications.i Handle service requests, change requests, and new build deployments as part of ongoing application management.j Participate in on-call rotations to provide timely support for critical issues outside regular hours.k Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting clinical or healthcare-related applications outside of Epic systems.b Problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with clinical staff, IT teams, and vendors.d Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.e Ability to work independently and as part of a multidisciplinary team.f Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recoveryg Experience with system testing, configuration, and documentation.h Previous experience in healthcare IT or clinical informatics roles supporting non-Epic applications.i Knowledge of specific healthcare applications such as Practice Management systems, Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.j Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skillsWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesProcess-orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:a Provide routine support and maintenance for assigned non-Epic clinical and business applications in both production and non-production environments.b Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.c Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.d Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.e Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.f Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.g Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.h Support compliance with audit and security requirements related to the applications.i Handle service requests, change requests, and new build deployments as part of ongoing application management.j Participate in on-call rotations to provide timely support for critical issues outside regular hours.k Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting clinical or healthcare-related applications outside of Epic systems.b Problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with clinical staff, IT teams, and vendors.d Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.e Ability to work independently and as part of a multidisciplinary team.f Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recoveryg Experience with system testing, configuration, and documentation.h Previous experience in healthcare IT or clinical informatics roles supporting non-Epic applications.i Knowledge of specific healthcare applications such as Practice Management systems, Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.j Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education

We are Hiring for Senior AR Callers!! Position: AR caller - RCM Exp: Denial Management (HB / PB) Shift Details: US Shift Cab Boundary Limit: We provide cab Up to 23 km (One way drop cab | Doorstep only) from the below venue Venue: 5th Floor, Block 1, Survey No 142, BSR Builders LLP IT SEZ Nanakramguda Village, Serilingampalle (M), Hyderabad, Telangana 500008 Roles & Responsibilities: Understand Revenue Cycle Management (RCM) of US Healthcare Providers. Good knowledge on Denials and Immediate action to resolve them. Reviews the work order. Follow-up with insurance carriers for claim status. Follow-up with insurance carriers to check status of outstanding claims. Receive payment information if the claims has been processed. Analyze claims in case of rejections. Ensure deliverables adhere to quality standards. Eligibility Criteria: Candidates should have experience in AR Calling, Denials Management, Web Portals, Denial Claims! Minimum 1year experience. Work from Office mode. Immediate Joiners and candidates those who are in notice period can apply. Should have proper documents (Education certificates, offer letter, Pay-slips, Relieving letter etc..) Note : Kindly mention HR Nawaz Khan on top of CV at the time of walk-in Interview Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or abhilash.cbb@firstsource.com

Role & responsibilities To review and coordinate patient care for US Medical group and ensure the clinical protocols are met Need to Review Clinical notes, documents Assist with Clinical Guidelines Review Care Management plans Monitor Clinical protocols Patient Care Co-ordination Medication reconciliation Preferred candidate profile Clinical/Nursing experience preferred Freshers also are welcome Good Verbal and Written Communication skills Experience in US Healthcare & on EMR a plus Experience reviewing Medical records B Sc Nursing, B Sc Physician Asst, BDS, BAMS, BHMS, B Pharm, D Pharm, B Sc other Health Science, MBBS Immediate joiner preferred

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

U.S. Health Insurance – Demo & Charge Entry Process (Non-Voice, 100%). No sales calls, no sales targets. We are hiring Data Entry Operators who are computer savvy and available for immediate joining. This opportunity is for our Surat office only. Required Candidate profile Hiring graduates/postgraduates in Life Sciences. Immediate & local joiners preferred. Interested in Operations. Send profiles to: recruitment1.hipl@gmail.com.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, ensuring that the applications you develop are user-friendly and efficient. Roles & Responsibilities:a Provide routine support and maintenance for assigned non-Epic clinical and business applications in both production and non-production environments.b Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.c Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.d Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.e Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.f Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.g Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.h Support compliance with audit and security requirements related to the applications.i Handle service requests, change requests, and new build deployments as part of ongoing application management.j Participate in on-call rotations to provide timely support for critical issues outside regular hours.k Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting clinical or healthcare-related applications outside of Epic systems.b Problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with clinical staff, IT teams, and vendors.d Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.e Ability to work independently and as part of a multidisciplinary team.f Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recoveryg Experience with system testing, configuration, and documentation.h Previous experience in healthcare IT or clinical informatics roles supporting non-Epic applications.i Knowledge of specific healthcare applications such as Practice Management systems, Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.j Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software issues.- Collaborate with cross-functional teams to address system challenges.- Develop and implement software solutions to enhance system performance.- Provide technical support and guidance to end-users.- Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems.- Strong understanding of software troubleshooting methodologies.- Experience in system monitoring and performance optimization.- Knowledge of database management and SQL queries.- Familiarity with ITIL framework for service management. Additional Information:- The candidate should have a minimum of 2 years of experience in EPIC Systems.- work from office is mandatory for all working days- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead continuous improvement initiatives within the team.- Develop and implement best practices for application support.- Mentor junior team members to enhance their skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems.- Strong understanding of system architecture and integration.- Experience in troubleshooting and resolving complex technical issues.- Knowledge of ITIL framework for service management.- Hands-on experience in incident management and problem resolution. Additional Information:- The candidate should have a minimum of 7.5 years of experience in EPIC Systems.- work from office is mandatory for all working days- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:a Lead the track to ensure day to day deliverables of the team are seamlessb Provide routine support and maintenance for assigned non-Epic clinical and business applications in both production and non-production environments.c Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.d Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.e Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.f Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.g Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.h Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.i Support compliance with audit and security requirements related to the applications.j Handle service requests, change requests, and new build deployments as part of ongoing application management.k Participate in on-call rotations to provide timely support for critical issues outside regular hours.l Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting clinical or healthcare-related applications outside of Epic systems.b Strong problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with clinical staff, IT teams, and vendors.d Detail-oriented with the ability to prioritize tasks and manage multiple responsibilities simultaneously.e Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.f Ability to work independently and as part of a multidisciplinary team.g Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recoveryh Experience with system testing, configuration, and documentation.i Previous experience in healthcare IT or clinical informatics roles supporting non-Epic applications.j Knowledge of specific healthcare applications such as Practice Management systems, Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.k Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressure- Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:a Lead the track to ensure day to day deliverables of the team are seamlessb Provide routine support and maintenance for assigned non-Epic Revenue Cycle applications in both production and non-production environments.c Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.d Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.e Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.f Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.g Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.h Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.i Support compliance with audit and security requirements related to the applications.j Handle service requests, change requests, and new build deployments as part of ongoing application management.k Participate in on-call rotations to provide timely support for critical issues outside regular hours.l Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting Revenue Cycle or healthcare-related applications outside of Epic systems.bStrong problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with Business office, clinical staff, IT teams, and vendors.d Detail-oriented with the ability to prioritize tasks and manage multiple responsibilities simultaneously.e Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.f Ability to work independently and as part of a multidisciplinary team.g Experience with system testing, configuration, and documentation.h Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recovery.i Previous experience in healthcare IT and Revenue Cycle BA roles supporting non-Epic applications.j Knowledge of specific healthcare applications such as Revenue Cycle apps like 3M encoder, Practice Management systems, k Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.l Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues.- Clarity Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities I. Purpose of the Position Processes complex tasks, implements new tasks and/or manages existing tasks without supervision . Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements. II. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3. Develops and implements procedures to meet quality, quantity, and timeliness standards. 4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5. Coaches less-experienced staff in learning procedures and insurance knowledge. 6 . Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. III. Minimum Qualifications Experience - 5+ years at least and 1.5+ years as a team lead Education Background - Bachelor Degree (Major) Skills - Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage. Competencies and Behaviors 1 .Train others 2 . Builds team relationships 3 . Communicates effectively 4 . Demonstrates functional excellence 5 . Customer centric