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1.0 - 4.0 years

1 - 5 Lacs

Mumbai, Pune, Bengaluru

Work from Office

Greetings from HappieHire! We are hiring for the following position: Position: AR Caller Denials / Voice Process / Physician or Hospital Billing Location: Mumbai / Bangalore / Chennai/ Pune Experience: 1 to 4 years in AR calling Salary: Up to 41000 max In-Hand Interview Mode: Virtual Joiners: Immediate joiners only Key Requirements: Experience in US healthcare process (denials handling preferred) Strong communication skills for voice-based process Background in physician or hospital billing is a must If you or someone you know fits this role, refer or apply now! whatsapp resume to immediate response Contact: 9344161426 HR Contact: SARANYA

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1.0 - 4.0 years

2 - 4 Lacs

Hyderabad, Mumbai (All Areas)

Work from Office

We Are Hiring || AR Caller || Up to 40 K Take-home || Job Title: Senior Ar caller Eligibility Criteria :- Min 1+ yrs experience into AR Calling Package :- Up to 40k Take Home, Incentives and Allowances Location :- Hyderabad and Mumbai Work From Office Transportation: Two Way Cab Facility upto 25kms Notice Period :-Immediate Joiners or 15 days Notice Period Qualification: Graduation not Mandatory Relieving is Mandate Job Type: Full-time, Regular/ Permanent Interview: Virtual or Walkin Required Skills: - Minimum 1 year of experience in AR Calling. - Calling Experience on Denial Management (Both Hospital Billing or Physician Billing). - Good Communication skills. Interested candidates can share your updated resume to HR Deepika - 9030255047 (share resume via WhatsApp ) Refer your friend's / Colleague

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1.0 - 6.0 years

3 - 5 Lacs

Chennai

Work from Office

Dear Candidates, Greetings from R1 RCM Global Private Limited!!! We are currently hiring for AR Callers Experienced with minimum 8 months into AR Calling for Chennai . About R1 R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Roles & Responsibilities: Follow up with the payer to check on claim status. Identify denial reason and work on resolution. Save claim from getting written off by timely following up. Should have sound knowledge of working on Billing scrubbers and making edits. Work on Contractual adjustments & write off projects. Should have good Cash collected/Resolution Rate. Should have calling skills, probing skills and denials understanding. Skill Set: Candidate should be good in Denial Management. Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors. For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts. Mode of Interview: In Person Mode of Work: Work from office Eligibility: Candidates holding Min 8 months experience into AR Calling. Industry: Medical Billing Domain: US Healthcare Shift Timing: 6 pm to 3 am (Night Shift) Working Days: 5 days (Fixed weekend Off) Qualification: Any Degree. For any clarification kindly reach me to the below mentioned Contact Number. HR - Manoj Kumar S S Email ID - mss7@r1rcm.com Call/Ping - 7010635882 Interested candidates walk-in to the below address along with your original Aadhar card. Venue details: R1RCM Global Private Limited Commerzone IT Park Tower B, 8th Floor, Mount Ponamallee Road, Porur Chennai. Interview Timing: 3pm to 5pm.

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1.0 - 3.0 years

1 - 3 Lacs

Kozhikode

Work from Office

Special Skills : Abide by and display BMH core values in all aspects of work, Flexible approach to work demands,Ability to work in teams and collaborate with staff at all levels,Willingness to learn, change and adapt,Organized with the ability to multitask,Leadership and mentoring capability Additional Skills/ Professional Characteristics : Proficient with HIS and MS-Office applications,Good oral and written communication skills in vernacular and English languages Job Description Responsible for supervising the overall operation of the Laundry Section according to Hospital and Statutory regulations in order to assure that the Laundry Section is maintained in a clean, safe, and comfort manner and that an adequate supply of laundrylinen is on hand at all times to meet the needs of the Hospital.

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0.0 - 1.0 years

1 - 4 Lacs

Kozhikode

Work from Office

Special Skills : Proficient with MS office and HIS software. Additional Skills/ Professional Characteristics : Proficient with MS office and HIS software. Job Description Responsible for ensuring the procurement of right items in required quantities with in stipulated time period.

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6.0 - 8.0 years

0 Lacs

Navi Mumbai

Work from Office

TRIARQ Health is a Physician Practice Services company that partners with doctors to run modern patient- centered practices so they can be rewarded for delivering high-value care. TRIARQs Physician-led partnerships simplify practices transition to value-based care by combining our proprietary, cloud-based practice, care management platform and patient engagement services to help doctors focus on better outcomes. Were hiring a passionate and detail-oriented Assistant Team Leader to join our growing Charge Posting team. If you come from a Medical Billing AR background and are ready to step into a leadership role, we want to hear from you! Key Responsibilities: Lead and support a team handling Charge Posting functions. Monitor team performance and ensure accurate and timely billing. Coordinate with clients, internal teams, and leadership to resolve issues. Mentor and train new team members and act as a subject matter expert (SME). Drive process improvement and maintain high standards of compliance and quality. Eligibility Criteria: Minimum 6 years of experience in US Medical Billing. Must be currently working as a Team Coach , Subject Matter Expert (SME) , or in an equivalent leadership/support role on paper . Strong understanding of Charge Entry/Posting processes. Experience in AR (Accounts Receivable) will be considered a plus. Preferred Skills: Excellent communication and team management skills. Detail-oriented with strong problem-solving abilities. Ability to work under pressure and meet deadlines. Contact & Email: HR Danish - 9082644346 / danish.penkar@triarqhealth.com Walk-in Details: Office address:- 12th Floor (Press 7 in Elevator), IT Building Q1, Aurum Platz Private Limited SEZ, Plot No. Gen 4/1, Trans Thane Creek Industrial Area, MIDC, Thane-Belapur Road, Ghansoli, Thane, Navi Mumbai, Maharashtra, 400710

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2.0 - 6.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Dear Applicant, Excellent opportunity ! Position / Title : AR Caller / Senior AR Caller Responsibility Areas 1. Should handle US Healthcare providers/ Physicians/ Accounts Receivable. 2. To work closely with the team leader. 3. Ensure that the deliverables to the client adhere to the quality standards. 4. Responsible for working on Denials, Appeals,Rejections, LOA's to accounts etc. 5. To review emails for any updates 7. Identify issues and escalate the same to the immediate supervisor 8. Update Production logs 9. Strict adherence to the company policies and procedures. Desired Profile 1. Sound knowledge in Healthcare concept (Physician Billing). 2. Should have Minimum 2 Year of AR calling Experience . 3. Excellent Knowledge on "RCM, Medicare, Medicade, Hospice, HMO,PPO,POS,EPO,MCO plans, Modifiers, Office code visit, CPT codes, Drug codes, Appeals, Denial management, CMS-1500 form, clearing house" etc . 4. Understand the client requirements and specifications of the project 5. Should be proficient in calling the insurance companies. 6. Ensure targeted collections are met on a daily / monthly basis 7. Meet the productivity targets of clients within the stipulated time. 8. Ensure accurate and timely follow up on pending claims wherein required. 9. Prepare and Maintain status reports. Interested candidate please share your resume below mail id or share the resume on Whatsapp. Contact HR : Mohammed Whatsapp me @ 9980472471 Regards, Team HR

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8.0 - 13.0 years

20 - 35 Lacs

Pune

Work from Office

About the Role : The Director of Engineering at Abacus is a key leadership role across US, India and Nepal, responsible for shaping the technical direction of the organization, ensuring the efficient operation of engineering teams, and driving the development of cutting-edge products and solutions. This role requires a combination of technical expertise, leadership skills, and strategic vision to support the company's growth and success. Specific Duties include the following: Manage a group of Data Engineers in US, India and Nepal and provide technical guidance, mentorship and performance management Collaborate with engineering managers, tech leads, cross-functional teams and stakeholders across US, India and Nepal to ensure engineering alignment and architectural principals Stay current with industry trends, emerging technologies, and best practices in data engineering and software development A broad technical understanding of cloud platforms (AWS, Azure, GCP) and data processing platforms/tools (Databricks, Snowflake, Airbyte, DBT) Understanding the ecosystem and data lifecycle of data ingestion, transformation, MDM, data decoration and distribution Foster a culture of collaboration, accountability, innovation and continuous learning Drive innovation and identify opportunities to improve engineering processes Collaborate closely with product management and other cross-functional teams to define technical requirements and project priorities Oversee the planning, execution and delivery of engineering projects, ensuring the timely and quality completion of the projects Monitor and communicate project progress, identify risks and implement mitigation strategies What Were Looking For : Bachelor's degree, preferably in Computer Science/Engineering Demonstrated track record of successfully managing and scaling engineering teams Prior experience managing global teams across different time zones 7+ years of experience managing software teams 3+ years of data engineering Go-getter with a self-starter mindset Strong project management skills Excellent oral and written communication skills Strong analytical, problem solving, organization and prioritization skills Be able to work in US Eastern hours 3 days a week, flexible to what the business needs at a given time Be able to travel to US at least 3 times a year Be able to travel to India and Nepal campus at least once per quarter Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Role & responsibilities Preferred candidate profile

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6.0 - 11.0 years

15 - 30 Lacs

Pune

Work from Office

HL7, FHIR, Interopalibility

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1.0 - 6.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Hello Everyone! We are hiring for ar caller need minimum 1 year experience into ar calling physician billing cms1500form Location: Hyderabad Interview: face to face, and virtual notice: immediate to 20 days Note: we are ok with without reliving letter but pf is mandatory from previous company only for physician billing Experience should be consider only provider side RCM. If anyone interested please ping me on watsapp Akanksha 9691664620 or call me. If I'll be not available to response your call please watsapp me. Thanks and regards Akanksha 9691664620 akanksha.t@maintec.in

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1.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Work from Office

Locations: Hyderabad | Mumbai | Bangalore Experience : Minimum 9 months in AR Calling Salary : Up to 41,000 per month Shift : Night Shift (US Timings) Qualification : No graduation required Transportation : Provided by the company Key Responsibilities : Handle end-to-end Accounts Receivable (AR) tasks Perform AR follow-ups with insurance companies for pending or denied claims Process cash applications , including payment posting and matching invoices Work on sales order processing , billing, and delivery tracking Analyze and respond to claim denials, rejections, or short payments Maintain accurate records of customer transactions in the system Coordinate via calls and emails with clients/stakeholders as part of a semi-voice international process Candidate Requirements: Minimum 9 months experience in AR Calling Comfortable with night shifts (US process) Strong communication skills (spoken and written English) Graduation not mandatory Immediate joiners preferred Work Locations : Hyderabad Mumbai Bangalore Perks : Transportation provided Performance-based salary hikes Growth opportunities with global clients For more information, contact: Vyshnavi Bogineni +91 9154144802 hrvyshnavi.axisservices@gmail.com

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1.0 - 6.0 years

2 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Role & responsibilities We are hiring experienced AR Medical Billing Executives for our Gurugram location. Candidates must have hands-on experience in Revenue Cycle Management (RCM), Denial Management, AR Follow-up, and AR Billing . Key Responsibilities: End-to-end AR follow-up on insurance claims Handle denials and resolve issues in a timely manner Ensure compliance with all billing policies and procedures Work collaboratively with team members to meet performance goals Requirements: Minimum 1 year of relevant experience in US medical billing Strong knowledge of RCM, denial management, and AR processes Graduation is mandatory Excellent communication skills Should be open to working in night shifts Immediate joiners preferred Perks and Benefits: Competitive salary Growth opportunities within the organization Employee-friendly work environment Interested candidates can share their resume to Sadhika - 9811174195.

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1.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Mumbai (All Areas)

Work from Office

Greetings!! Designation: AR Caller/Eligibility & Benefits Verification(RCM) Openings: 100 Exp:1-5 Yrs Job Loc: Mum/Hyd CTC :Upto 5 Lpa Call: Saloni :9783779123 Priyal : 9772840956 or Apply to: priyalconverse@gmail.com Rgrds, Team Converse

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16.0 - 26.0 years

16 - 26 Lacs

Pune, Maharashtra, India

On-site

Relevant Experience and educational requirements: Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences CPC/CIC/CCS certification Additional relevant certifications would be an added advantage 15 years of experience in BPO/KPO industry 5+ years of experience as Senior Manager/Director Operations Experience managing Managers or similar levels Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred Implementations/transitions experience preferred Skills and competencies: Strong analytical, critical thinking and problem-solving skills Excellent verbal and written communication skills MS office proficiency Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads Ability to make sound decisions keeping in mind business interests Comfortable handling teams across geographies, i.e. other locations within India, Philippines or in the US Capable of working under stress and for extended amounts of time

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1.0 - 3.0 years

1 - 4 Lacs

Chennai, Tamil Nadu, India

On-site

ATOS is hiring!!! If you are looking to explore opportunities in US Healthcare, now is the right time. We are hiring for AR Callers for Chennai location. Role Description This is a full-time on-site role for a US Healthcare AR Caller located in Chennai. The AR Caller will be responsible for contacting insurance companies to follow up on outstanding claims, reviewing and analyzing denials, and addressing any discrepancies. Qualifications Experience in AR Calling, claims follow-up, and denial management Strong analytical skills to review and interpret insurance responses and identify reasons for denials Proficiency in maintaining accurate and detailed documentation Effective communication skills for interacting with clients, and internal teams Knowledge of the US healthcare industry and medical billing process Ability to work independently and meet deadlines Bachelor's degree or equivalent work experience in a related field Experience with healthcare software and medical billing systems is a plus Eligibility 1 to 2 years experience in US Healthcare Must be flexible to work in US shifts Must be willing to work from Office Immediate joiners preferred. (30 days NP will be considered) Other Benefits 2 way cab and Night shift allowance Share your resumes on [HIDDEN TEXT]

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1.0 - 6.0 years

1 - 6 Lacs

Pune, Maharashtra, India

On-site

Cotiviti is seeking dedicated Clinical Doctors to join our team. We are looking for professionals who can leverage their medical background to contribute to our healthcare initiatives. Key Responsibilities: Utilize clinical knowledge to contribute to healthcare-related projects and analyses. Collaborate with interdisciplinary teams to achieve project goals. Maintain high standards of accuracy and integrity in all work. Be ready to work from the office. Fresher Eligibility Criteria : Medical Degree (MBBS or BAMS or BHMS or BPT) withClinical experience or US Healthcare experience Strong analytical, critical thinking and problem solving skills Should have general knowledge on Medical Procedures, Conditions, illness & Treatment Practices Excellent verbal and written communication skills Should be ready to work in night shifts during training time Experience Eligibility Criteria : Any graduates with IP DRG Experience (Min of 1+ years) Active credentials through CIC & CCS is mandatory Excellent verbal and written communication skills Should be ready to work in night shifts during training time

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2.0 - 6.0 years

2 - 6 Lacs

Pune, Maharashtra, India

On-site

Cotiviti is seeking dedicated Clinical Doctors to join our team. We are looking for professionals who can leverage their medical background to contribute to our healthcare initiatives. Key Responsibilities: Utilize clinical knowledge to contribute to healthcare-related projects and analyses. Collaborate with interdisciplinary teams to achieve project goals. Maintain high standards of accuracy and integrity in all work. Be ready to work from the office. About You: Should hold an educational background in BHMS, BAMS, BUMS, MBBS, BPT, or BDS . Candidates with prior US Healthcare or Clinical experience will be preferred . Should possess good communication skills . Candidates with corporate experience will be preferred . Should be a good team player with strong interpersonal skills & high integrity . Education: UG: BAMS in Any Specialization, MBBS in Any Specialization, BHMS in Any Specialization PG: Medical-MS/MD in Any Specialization

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7.0 - 10.0 years

0 - 1 Lacs

Chennai

Work from Office

Job Title: Senior Business Development Representative Shift Timings: 4:30 PM to 1:30 AM (US Shift) Company: CMPMS Global Pvt Ltd. Location: Valsaravakkam, Chennai Job Type: Full-time Industry: Healthcare | Medical Billing Transportation: Cab Provided (Only for Female Employees) About Us: At CMPMS Global Private Limited, we are in the medical billing industry and are committed to delivering top-tier solutions and exceptional service to our clients. We are expanding our team and are seeking a Senior Business Development Representative who will play a key role in driving our growth strategy and building lasting client relationships Key Responsibilities: Identify, prospect, and qualify new business opportunities to fuel sales growth. Build and nurture relationships with clients, partners, and stakeholders within the industry. Create and implement strategic outreach plans, including cold calling, email campaigns, networking, and attending industry events. Collaborate with internal teams to ensure seamless client onboarding and long-term satisfaction. Conduct market research to stay ahead of trends, identify growth opportunities, and refine sales strategies. Prepare and present tailored proposals that address client needs and align with company goals. Track, report, and analyze sales activities, pipeline, and closed deals. Qualifications: Minimum of 5 years of experience in business development, sales, or a related field. Proven track record of driving revenue growth and client acquisition. Excellent communication, negotiation, and presentation skills. Ability to work both independently and collaboratively in a team environment. Strong problem-solving and analytical skills with the ability to develop strategic solutions. Experience with CRM platforms such as Salesforce, HubSpot, or similar tools is highly preferred. Additional Benefits (Preferred but Not Required): Experience in the medical billing industry will be considered a significant advantage. Knowledge of medical billing processes, terminology, and client needs can greatly enhance your ability to effectively serve our clients and generate new business opportunities. Interested candidates please reach at Shane - 9940794315 (WhatsApp if the call goes unanswered)

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10.0 - 14.0 years

10 - 15 Lacs

Hyderabad, Kondapur

Work from Office

Greetings from Sagility ! We are hiring for Manager Business analyst for US Healthcare in Revenue cycle management . Looking for good experience in RCM AR , Hospital billing and physicians billing Role: Manager Business Analytics (US Healthcare) Experience: 10+ years Shift: 4 PM to 3 AM IST any 9 hours window CTC: Negotiable Transportation: Both side cab will be provided Are you a strategic thinker with a passion for healthcare analytics? We're looking for analytics professional to lead data-driven initiatives that enhance operational efficiency and financial performance across our US healthcare operations. Looking for experience Business analyst from Revenue cycle management . What You'll Lead: Oversee analytics for the full revenue cycle: patient access, billing, coding, and collections. Drive performance improvement through data insights and process optimization. Collaborate with leadership across finance, operations, and compliance. Develop and manage dashboards tracking KPIs like A/R days, denial rates, and net collections. Ensure adherence to US healthcare regulations and payer policies. What You Bring: Proven experience in US healthcare revenue cycle management AR follow up Hospital and Physician. Strong leadership and stakeholder management skills. Expertise in Excel and SQL. Deep understanding of payer reimbursement, coding standards, and compliance. Interested folks can please share your updated cv to : sunkari.srikanth@sagility.com or whats app your cv on : 9949217482

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1.0 - 3.0 years

3 - 5 Lacs

Chennai

Work from Office

We are Hiring Candidates who are experienced in AR Calling specialized in Denial Management (International Voice only) for Medical Billing in US Healthcare Industry. *Roles and Responsibilities* Reviews the work order. Follow-up with insurance carriers for claim status. Follow-up with insurance carriers to check status of outstanding claims. Receive payment information if the claims has been processed. Analyze claims in-case of rejections. Ensure deliverables adhere to quality standards. *Candidates with excellent communication and strong knowledge in Denial Management can apply.* ONLY IMMEDIATE JOINERS PREFERRED. Denial Management experience required. Ability to work in night shift - US shift Cab provided (both pick up and drop) 5 days work (Weekend fixed OFF) Job location : Chennai Share your updated resume and photograph. Contact Monisha HR 7339696444

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4.0 - 9.0 years

1 - 3 Lacs

Chennai

Remote

We are seeking a proactive and detail-oriented Part-Time Sourcing Recruiter to join our recruitment team. This is a remote role ideal for individuals passionate about talent sourcing, networking, and building high-quality talent pipelines. Candidate must have A strong background in recruitment (US recruiting) is essential, with 4-10+ years of proven experience required. Must have experience in any of the following - IT/Tech/Software, Engineering, Healthcare, Accounting/Finance. Role & responsibilities Candidate Sourcing Use job boards, social media and other sourcing channels to identify and engage top talent. Build and maintain a strong pipeline of qualified candidates across multiple job families. Proactively reach out to passive candidates using creative outreach techniques. Team Collaboration Partner with recruiters and hiring managers to understand role requirements. Support ongoing hiring plans by adjusting sourcing tactics to meet evolving needs. Participate in strategy discussions to improve employer branding and talent engagement. Continuous Improvement Explore new sourcing methods and automation tools to streamline operations. Recommend enhancements to improve sourcing workflows and candidate experience. Preferred candidate profile Bachelors degree in Human Resources, Business, or a related field preferred. A strong background in recruitment is essential, with 4-10+ years of proven experience required. Proven success in building candidate pipelines and managing sourcing campaigns. Knowledge of sourcing tools such as LinkedIn Recruiter, job boards or similar platforms. Excellent written and verbal communication skills. Strong analytical and time management skills. Role Details Work Type: Part-Time, Remote (Work from Home) Working Days: Monday to Friday Working Hours: (Flexible - must be available in early US timings for coordination and communication) Industry: Must have experience in any of the following - IT/Tech/Software, Engineering, Healthcare, Accounting/Finance. Function: Recruitment & Talent Acquisition Hiring Process 1. Telephonic Introduction 2. Live Sourcing Assignment 3. Technical Interview 4. HR Round NOTE: If you're passionate about sourcing and want a flexible, remote opportunity that offers growth, apply now and be part of a dynamic, purpose-driven team.

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Dear Candidate, At NTT DATA , we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence, and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. In this Role, you will be Responsible For : - Read and understand the process documents provided by the customer Analyze the insurance claims and process as per standard operating procedures To understand and calculate (COB - Coordination of Benefit) the patient's responsibility, and perform insurance calculations Familiarize, navigate multiple client applications, and capture the necessary information to process insurance claims. Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO University degree or equivalent that requires 3+ years of formal studies Candidates with good typing skills with 25 WPM or completed typewriting lower preferred, or good to have 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM, and to be flexible to accommodate business requirements Ability to communicate (oral/written) effectively in English to exchange information with our client. All the best!!!

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1.0 - 2.0 years

2 - 3 Lacs

Ahmedabad

Work from Office

Location- Ahmedabad Shift Timing: US Shift (Night Shift) Facilities - Cab Facilities 5-day work week Saturday and Sunday are fixed off Experienced from 2 months to 2 years in AR calling or healthcare

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0.0 - 2.0 years

1 - 3 Lacs

Gandhinagar, Ahmedabad

Work from Office

Hiring For International Voice In US Healthcare #Shift: US Shift #Salary: Up to 30K CTC #Location: Ahmedabad, Gujarat >>Fluent English Required<<

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2.0 - 5.0 years

4 - 6 Lacs

Thane, Navi Mumbai

Work from Office

Roles and Responsibilities Manage a team of healthcare professionals responsible for medical billing, claims processing, and customer service. Oversee daily operations to ensure efficient workflow management, quality control, and adherence to SLA targets. Develop strategies to reduce attrition rates through effective training programs and employee engagement initiatives. Collaborate with cross-functional teams to identify areas for improvement in healthcare processes and implement changes accordingly. Analyze performance metrics such as AHT, CSAT, SLA compliance, shrinkage rate, etc. to optimize team efficiency. Share CV on neelam.shahu@teleperformancedibs.com Contact - 9594690866

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