US Chat Process

As an International Customer Support Executive in the Voice & Chat team based in Chandigarh/Mohali, your role will involve: - Handling international customer interactions through chat and voice channels - Assisting customers with queries related to products, orders, returns, or general service - Maintaining a high standard of professional communication to ensure customer satisfaction - Accurately documenting customer interactions and following up as necessary To qualify for this role, you need to meet the following eligibility criteria: - Education: Undergraduate and Graduate candidates are eligible - Communication: Excellent spoken and written English skills are required - Experience: Freshers and experienced candidates are welcome - Willingness to work night shifts and have rotational week offs In addition to the challenging responsibilities, you can expect the following compensation and perks: - Salary: Up to 33,000 CTC/month - Transport: Cab facility available for female candidates during night shifts - Opportunity to work with global clients for international exposure The company also offers various benefits such as commuter assistance, flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund. You will also have access to bonuses including joining bonus, performance bonus, quarterly bonus, and yearly bonus. If you are interested in kickstarting your career in international customer support, apply now and walk in for a face-to-face interview. Don't miss this opportunity to grow in a dynamic work environment! Please contact HR Soni at +91 95234 19499 for further information (mention "CX Support Mohali" when applying). Work Location: In person Job Types: Full-time, Permanent, Fresher Schedule: Day shift, Evening shift, Fixed shift, Morning shift, Night shift, Rotational shift, UK shift, US shift, Weekend availability,