Urgent requirement for Customer Care Associate (Fresher)

Job Title: Customer Care Associate (Immediate Joiner)
Location: Kolkata (Newtown)
Shift: Night Shift
Experience: [Fresher
Joining: Immediate

Job Description:

We are looking for enthusiastic and customer-focused Customer Care Associates to join our team immediately. The ideal candidate should possess excellent communication skills in English and be comfortable working in night shifts.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, or chats in a professional manner.
• Provide accurate information, resolve customer queries, and ensure customer satisfaction.
• Maintain records of customer interactions and transactions.
• Follow company policies and processes to ensure service quality.
• Collaborate with internal teams to escalate and resolve customer issues promptly.

Requirements:

• Excellent verbal and written communication skills in English (mandatory).
• Comfortable working on night shifts.
• Immediate joiners preferred.
• Positive attitude, adaptability, and willingness to learn.

Perks and Benefits:

• Attractive salary and travelling allowance.
• Growth and learning opportunities.
• Supportive work environment.

Job Type: Full-time

Work Location: In person