Urgent requirement for Customer Care Associate (Fresher)

0 years

0 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Care Associate (Immediate Joiner)
Location: Kolkata (Newtown)
Shift: Night Shift
Experience: [Fresher
Joining: Immediate

Job Description:

We are looking for enthusiastic and customer-focused Customer Care Associates to join our team immediately. The ideal candidate should possess excellent communication skills in English and be comfortable working in night shifts.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, or chats in a professional manner.
  • Provide accurate information, resolve customer queries, and ensure customer satisfaction.
  • Maintain records of customer interactions and transactions.
  • Follow company policies and processes to ensure service quality.
  • Collaborate with internal teams to escalate and resolve customer issues promptly.

Requirements:

  • Excellent verbal and written communication skills in English (mandatory).
  • Comfortable working on night shifts.
  • Immediate joiners preferred.
  • Positive attitude, adaptability, and willingness to learn.

Perks and Benefits:

  • Attractive salary and travelling allowance.
  • Growth and learning opportunities.
  • Supportive work environment.

Job Type: Full-time

Work Location: In person

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