Urgent Hiring -Virtual Relationship Manager-Bank

JOB DESCRIPTION:

·To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.

This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.

Responsible for quality communication and customer service within laid down productivity and service benchmarks.

Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues.

Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms G quality process norms.

To be aware of and comply with any updates about the process.

Act on the feedback given by Team Leader/Team Coach on quality or on the coaching provided to the team as guidelines for improving performance.

Note:-

It's a Contact Centre based Banker Job. This will be permanent work from office job

Eligibility Criteria

You should be a graduate with a minimum of 50% marks.

Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams).

Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply).

Your age must be below 25 years as on an academy batch-start date.

Experience: 0 - 5 years of Sales Experience with banking or non-banking both will be considered.

Strong communication and sales skills must be enthusiastic for open-ended conversations

Job Types: Full-time, Permanent, Fresher

Pay: ₹250,000.00 - ₹350,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams)
• Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply)
• Your age must be below 25 years.

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Thane, Maharashtra (Required)

Work Location: In person