Thane, Maharashtra
INR 2.5 - 3.5 Lacs P.A.
On-site
Full Time
JOB DESCRIPTION: ·To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets . This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer service within laid down productivity and service benchmarks. Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms G quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach on quality or on the coaching provided to the team as guidelines for improving performance. Note:- It's a Contact Centre based Banker Job. This will be permanent work from office job Eligibility Criteria You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams). Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply). Your age must be below 25 years as on an academy batch-start date. Experience: 0 - 5 years of Sales Experience with banking or non-banking both will be considered. Strong communication and sales skills must be enthusiastic for open-ended conversations Job Types: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Application Question(s): You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams) Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply) Your age must be below 25 years. Education: Bachelor's (Required) Language: English (Required) Location: Thane, Maharashtra (Required) Work Location: In person Speak with the employer +91 9137625862
Mumbai, Maharashtra
INR 2.5 - 3.5 Lacs P.A.
On-site
Full Time
The Relationship Manager is responsible for nurturing existing relationships, onboarding new customers, and collaborating with internal stakeholders to offer holistic banking solutions. Key Responsibilities Partner with customers through their lifecycle, offering products/services suited to their financial needs. Nurture existing customer relationships while maintaining portfolio quality. Expand the customer base by onboarding new customers. Analyze consumer needs, market trends, and potential partnerships to offer technology-driven solutions. Maximize opportunities by taking the entire bank to the customer. Identify cross-sell and upsell opportunities. Collaborate with product specialists, credit, and service teams to provide customized solutions. Offer 360-degree banking to individuals, professionals, and businesses. Provide insights and advice to customers, ensuring superior service. Acquire customers through assigned leads. Deepen customer relationships to grow the managed book. Skills Required Ability to build relationships and understand banking requirements. Willingness to learn about various products and financial offerings. Customer relationship development orientation. Ability to work in cross-functional teams. Strong oral and written communication skills. Negotiation skills. Attention to detail. Learning orientation. Eligibility Criteria You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams). Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply). Your age must be below 25 years as on an academy batch-start date. Experience: 0 - 5 years of Sales Experience with banking or non-banking both will be considered. Strong communication and sales skills must be enthusiastic for open-ended conversations Job Types: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Application Question(s): You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams) Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply) Your age must be below 26 years. Education: Bachelor's (Required) Language: English (Required) Location: Thane, Maharashtra (Required) Work Location: Bank Branch, *Speak with the employer* +91 9137625862 Job Types: Full-time, Permanent, Fresher Pay: ₹227,441.34 - ₹350,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Paid sick time Provident Fund Application Question(s): Age should be less then 26yrs. Education: Bachelor's (Preferred) Language: English (Preferred) Location: Mumbai, Maharashtra (Preferred) Work Location: In person
Thane, Maharashtra
INR 2.5 - 3.5 Lacs P.A.
On-site
Full Time
JOB DESCRIPTION: ·To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets . This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer service within laid down productivity and service benchmarks. Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms G quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach on quality or on the coaching provided to the team as guidelines for improving performance. Note:- It's a Contact Centre based Banker Job. This will be permanent work from office job Eligibility Criteria You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams). Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply). Your age must be below 25 years as on an academy batch-start date. Experience: 0 - 5 years of Sales Experience with banking or non-banking both will be considered. Strong communication and sales skills must be enthusiastic for open-ended conversations Job Types: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Application Question(s): You should be a graduate with a minimum of 50% marks. Result awaited candidates also can apply (if candidate has aggregate marks of 50% for previous graduation semester exams) Post-graduate / freshers can also apply (MBA, BE, B. Tech candidates also can apply) Your age must be below 25 years. Education: Bachelor's (Required) Language: English (Required) Location: Thane, Maharashtra (Required) Work Location: In person
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