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Futureheights Training And Consultant logo

Urgent Hiring ll Technical Support ll Gurgaon Location

1 - 5 years

1 - 3 Lacs

Gurugram

Posted:4 days ago| Platform: Naukri logo

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Skills Required

Customer Support Technical Voice Process Technical Support International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products. Collaborate with internal teams to identify and implement solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Escalate critical issues to senior team members when necessary. Preferred candidate profile 1-5 years of experience in International Voice Process (IVR) or similar environment. Strong communication skills with excellent verbal and written English proficiency. Ability to work on rotational shifts including night shifts as per business requirements. 5 Days Working Rotational Shift / Rotational Off Both Side cab Good Communication Skills Immediate Joiner Thanks Vaishali 9599804626

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Futureheights Training And Consultant
Futureheights Training And Consultant
www.futureheightstraining.com

Training and Consulting

Innovation City

50-100 Employees

9 Jobs

    Key People

  • Alice Johnson

    Chief Executive Officer

  • Bob Smith

    Director of Training

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