Posted 8 months ago. This role may no longer be accepting applications.

Urgent Hiring For International Voice Process

0 - 5 years

Kochi

Posted:8 months ago

Apply

Job Description

Roles & Responsibilities

  • Handle international outbound and inbound calls with prospective clients professionally and confidently.
  • Communicate clearly and attentively to understand client requirements.
  • Utilize strong persuasion and convincing skills to promote services.
  • Generate leads through cold calling for Sponsors and Exhibitors.
  • Manage lead conversations effectively and ensure successful closures.
  • Maintain accurate records of calls, leads, and follow-ups.

Required Skills & Qualifications

  • Excellent verbal and written communication skills in English (mandatory).
  • Strong interpersonal and customer-handling skills.
  • Good knowledge of customer support processes.
  • Typing speed of

    35 WPM with 90% accuracy

    .
  • Ability to work in night shifts and from the office as required.
  • Graduates and undergraduates are eligible to apply.

Perks & Benefits

  • Opportunity to develop strong emotional intelligence.
  • In-depth knowledge of products and services.
  • Build transferable professional skills.
  • Learn customer education without aggressive selling.
  • Enhance problem-solving and communication abilities.
  • Scope to work on personal or side projects.

Contact Details

Phone:

Note:

Skills Required

communication skills customer support call center operations solving queries convincing power customer handling

Learn the skills this job asks for

See your skill gap for Customer Support / BPO →

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Sutherland logo
Sutherland

Business Process Outsourcing (BPO)

Denver

RecommendedJobs for You