Key Responsibilities Support in managing client accounts and nurturing long-term relationships Assist in coordinating product photoshoots and cataloging services for clients Communicate with clients via email, phone, and in-person to update them on progress and gather requirements Collaborate with photographers, editors, and the creative team to ensure timely delivery of assets Prepare client reports, trackers, and shoot schedules using MS Excel Help organize and manage shoot days, including logistics and client coordination Conduct research on industry trends to support client-specific requirements Provide general administrative and operational support to the client servicing team About Company: UGLY was founded under the principle of offering our clients real-world solutions to all of their digital business needs. Our mission is to help our client's business run successfully. Our team of consultants and experts is highly skilled within the platform and works closely with our clients to provide personalized service and support. Show more Show less
Company Description At UGLY, we believe in creating bold, disruptive, and high-performing design solutions that not only look great but also deliver measurable business impact. We thrive at the intersection of creativity and commerce, and we’re looking for a Graphic Designer who can bring that balance to life. Job Objective To lead the visual execution of high impact e-commerce and quick commerce creatives that drive engagement, increase conversions, and strengthen brand presence. The role demands a designer who merges creativity with strategy ensuring every design is not just aesthetically powerful but also performance led. Key Responsibilities: Creative Development Design compelling, conversion-focused assets for e-commerce such as A+ content, PDP images, storefronts, banners, carousel ads, e-com ads, and infographics. Create quick commerce assets for Blinkit, Instamart, Zepto, and other Q-commerce platforms, optimized for fast decision-making and impulse behavior. Translate marketing briefs into impactful, platform-optimized visual communication. Ensure creatives align with brand identity, campaign objectives, and platform best practices. Collaboration & Strategy Work closely with the content team, design head, and creative director to deliver integrated solutions. Present ideas and design concepts clearly to stakeholders and cross-functional teams. Contribute proactively to creative strategy discussions for campaigns. Skills & Qualifications Bachelor’s degree in Design, Visual Communication, or related field (preferred). 1+ years of experience in graphic design, with strong focus on e-commerce or digital-first brands. Expert command of tools such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, InDesign), Figma, or similar. Strong portfolio demonstrating conversion-focused, high-performing commercial creatives. Ability to think creatively under pressure while balancing strategic marketing objectives. Excellent communication and collaboration skills. Why Join Us? Be part of an agency where design drives growth across digital commerce. Collaborate with agile, creative, and entrepreneurial teams set on redefining consumer engagement. Opportunity to own the visual direction and see your work directly impact sales, visibility, and brand relevance.
Company Description UGLY is an e-commerce-first and quick-commerce creative agency, helping brands stand out with impactful content. From photoshoots to video production, marketplace content, and campaign management, we create end-to-end solutions that help brands grow faster in today’s competitive space. Role Description We are looking for a Business Development Executive to manage and grow the photoshoot and video production vertical at UGLY. This role will involve client interactions, project coordination, and ensuring timely delivery of high-quality creative outputs. The ideal candidate will act as the main link between our clients and internal teams, ensuring smooth execution from brief to delivery. Key Responsibilities Serve as the primary point of contact for clients, understanding their creative requirements. Work with internal teams (production, creative, editing) to plan and align photoshoots and video projects. Oversee project timelines and ensure deliverables are met as per commitments. Coordinate logistics, talent, and resources required for photoshoots and video production. Maintain regular communication with clients, providing updates and managing expectations. Ensure projects are executed within agreed timelines while upholding quality standards. Build strong client relationships to encourage repeat collaborations. Support the leadership team in exploring opportunities to expand the photoshoot & video production services. Requirements 1–2 years of experience in client servicing, project coordination, or business development (experience in creative agencies, media, or production houses preferred). Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Basic understanding of photoshoot and video production workflows is a plus. Proactive, detail-oriented, and comfortable working in a fast-paced environment.
Company Description UGLY is an e-commerce-first and quick-commerce creative agency, helping brands stand out with impactful content. From photoshoots to video production, marketplace content, and campaign management, we create end-to-end solutions that help brands grow faster in today’s competitive space. Role Description We are looking for a Business Development Associate to manage and grow the photoshoot and video production vertical at UGLY. This role will involve client interactions, project coordination, and ensuring timely delivery of high-quality creative outputs. The ideal candidate will act as the main link between our clients and internal teams, ensuring smooth execution from brief to delivery. Key Responsibilities Serve as the primary point of contact for clients, understanding their creative requirements. Work with internal teams (production, creative, editing) to plan and align photoshoots and video projects. Oversee project timelines and ensure deliverables are met as per commitments. Coordinate logistics, talent, and resources required for photoshoots and video production. Maintain regular communication with clients, providing updates and managing expectations. Ensure projects are executed within agreed timelines while upholding quality standards. Build strong client relationships to encourage repeat collaborations. Support the leadership team in exploring opportunities to expand the photoshoot & video production services. Requirements 1–2 years of experience in client servicing, project coordination, or business development (experience in creative agencies, media, or production houses preferred). Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Basic understanding of photoshoot and video production workflows is a plus. Proactive, detail-oriented, and comfortable working in a fast-paced environment.
Company Description UGLY is an e-commerce-first and quick-commerce creative agency, helping brands stand out with impactful content. From photoshoots to video production, marketplace content, and campaign management, we create end-to-end solutions that help brands grow faster in today’s competitive space. Role Description We are looking for a Client Servicing Executive to manage client relationships and ensure smooth execution of photoshoots and video production projects . The role involves understanding client requirements, coordinating with internal teams, managing timelines, and ensuring quality delivery. You’ll be the bridge between the client and our creative teams, making sure every project is executed seamlessly and clients leave with a great experience. Key Responsibilities Act as the primary point of contact for clients across photoshoot and video production projects. Understand client briefs and communicate them effectively to internal teams. Coordinate with production, creative, and editing teams to plan and execute projects. Track project progress, manage timelines, and ensure on-time delivery. Provide clients with regular updates, manage expectations, and resolve issues proactively. Ensure quality of deliverables meets client and agency standards. Build and maintain long-term client relationships to encourage repeat business. Support in project documentation, reporting, and feedback collection. Requirements 1–2 years of experience in client servicing, account management, or project coordination (experience in agencies, media, or production houses preferred). Strong communication and interpersonal skills. Ability to multitask and manage multiple projects at once. Organised, detail-oriented, and proactive in problem-solving. Basic understanding of photoshoot and video production workflows is a plus. Comfortable working on-site during shoots if required. What We Offer Opportunity to be part of a growing creative agency shaping e-commerce & quick-commerce brands. Exposure to end-to-end creative processes and direct client interactions. Collaborative, fast-paced, and dynamic work environment.
Company Description UGLY is an e-commerce-first and quick-commerce creative agency, helping brands stand out with impactful content. From photoshoots to video production, marketplace content, and campaign management, we create end-to-end solutions that help brands grow faster in today’s competitive space. Role Description We are looking for a Agency Account Executive – Content Production to manage client relationships and ensure smooth execution of photoshoots and video production projects . The role involves understanding client requirements, coordinating with internal teams, managing timelines, and ensuring quality delivery. You’ll be the bridge between the client and our creative teams, making sure every project is executed seamlessly and clients leave with a great experience. Key Responsibilities Act as the primary point of contact for clients across photoshoot and video production projects. Understand client briefs and communicate them effectively to internal teams. Coordinate with production, creative, and editing teams to plan and execute projects. Track project progress, manage timelines, and ensure on-time delivery. Provide clients with regular updates, manage expectations, and resolve issues proactively. Ensure quality of deliverables meets client and agency standards. Build and maintain long-term client relationships to encourage repeat business. Support in project documentation, reporting, and feedback collection. Requirements 1–2 years of experience in client servicing, account management, or project coordination (experience in agencies, media, or production houses preferred). Strong communication and interpersonal skills. Ability to multitask and manage multiple projects at once. Organised, detail-oriented, and proactive in problem-solving. Basic understanding of photoshoot and video production workflows is a plus. Comfortable working on-site during shoots if required. What We Offer Opportunity to be part of a growing creative agency shaping e-commerce & quick-commerce brands. Exposure to end-to-end creative processes and direct client interactions. Collaborative, fast-paced, and dynamic work environment.
Company Description UGLY is an e-commerce-first and quick-commerce creative agency, helping brands stand out with impactful content. From photoshoots to video production, marketplace content, and campaign management, we create end-to-end solutions that help brands grow faster in today’s competitive space. Role Description We are looking for a Customer Success Associate – Content Production to manage client relationships and ensure smooth execution of photoshoots and video production projects . The role involves understanding client requirements, coordinating with internal teams, managing timelines, and ensuring quality delivery. You’ll be the bridge between the client and our creative teams, making sure every project is executed seamlessly and clients leave with a great experience. Key Responsibilities Act as the primary point of contact for clients across photoshoot and video production projects. Understand client briefs and communicate them effectively to internal teams. Coordinate with production, creative, and editing teams to plan and execute projects. Track project progress, manage timelines, and ensure on-time delivery. Provide clients with regular updates, manage expectations, and resolve issues proactively. Ensure quality of deliverables meets client and agency standards. Build and maintain long-term client relationships to encourage repeat business. Support in project documentation, reporting, and feedback collection. Requirements 1–2 years of experience in client servicing, account management, or project coordination (experience in agencies, media, or production houses preferred). Strong communication and interpersonal skills. Ability to multitask and manage multiple projects at once. Organised, detail-oriented, and proactive in problem-solving. Basic understanding of photoshoot and video production workflows is a plus. Comfortable working on-site during shoots if required. What We Offer Opportunity to be part of a growing creative agency shaping e-commerce & quick-commerce brands. Exposure to end-to-end creative processes and direct client interactions. Collaborative, fast-paced, and dynamic work environment.
We’re looking for an enthusiastic HR Generalist to join our growing team at UGLY . You’ll manage end-to-end HR operations, from recruitment and onboarding to payroll and employee engagement, ensuring a positive and efficient workplace experience. Key Responsibilities 1. Recruitment & Onboarding Source candidates through job portals, social media, and referrals. Coordinate interviews and manage end-to-end hiring and onboarding. Conduct induction sessions and maintain a strong talent pipeline. 2. Payroll & Compliance Ensure timely and accurate payroll processing. Manage benefits, reimbursements, and statutory compliance. Maintain payroll and attendance records. 3. Attendance & Leave Management Track attendance, leaves, and working hours in HRMS. Generate reports and ensure compliance with company policies. 4. HR Operations & Culture Maintain employee records and HR documentation. Support HR policy implementation and engagement initiatives. Foster a positive, transparent workplace culture. 5. Employee Relations Act as the first point of contact for employee queries and concerns. Handle grievances with fairness, confidentiality, and professionalism. Requirements Bachelor’s degree in HR, Business, or related field. 1–2 years of experience in HR operations, recruitment, and payroll. Proficiency in Excel and HR tools. Excellent communication and multitasking skills. Self-driven, detail-oriented, and people-focused. What We Offer Hybrid work model with flexible hours. Direct exposure to founders and key HR decision-making. Opportunity to own HR processes end-to-end. Health insurance coverage.