Company: Udman Hotels & Resorts Job Title: Assistant Manager / Manager (Corporate Sales) Department: Sales & Marketing Location: Gurugram Job Overview: We are seeking a dynamic and experienced Assistant Manager / Manager (Sales & Marketing) to oversee corporate sales segment for Gurugram area. In this role, you will establish and maintain relationships with corporate clients to ensure their satisfaction with services provided. You will be responsible for securing new business opportunities, negotiating contracts and pricing, and providing exceptional customer service to existing clients. Key Responsibilities: Identifying new business opportunities and developing a sales strategy to increase revenue and profitability in the hospitality industry. Building and maintaining relationships with corporate clients, negotiating contracts and closing deals to meet sales targets. Conducting market research to stay up-to-date on industry trends and staying competitive in the market. Creating and implementing effective sales plans and promotional activities to drive business growth. Collaborating with different departments within the organization to identify customer needs and create customized solutions. Analyzing sales data and presenting reports to management on sales performance. Ensuring customer satisfaction by providing excellent service and responding to customer inquiries in a timely and professional manner. Managing a sales team and providing training, coaching and supervision to ensure team members are meeting their goals and holding them accountable when targets are not met. Representing the company at industry events, trade shows and promotional activities to build brand awareness and increase exposure. Qualifications: Proven experience as a Hotel Sales Manager or relevant role Strong understanding of the hotel industry and market trends Excellent interpersonal and negotiation skills Proficiency in MS Office and relevant software (e.g. CRM) Ability to deliver presentations and drive sales initiatives BSc/BA degree in Business, Marketing, Hotel/Restaurant Management
As an Assistant Manager / Manager (Corporate Sales) at Udman Hotels & Resorts located in Gurugram, you will play a crucial role in overseeing the corporate sales segment. Your primary responsibility will be to establish and nurture relationships with corporate clients, ensuring their satisfaction with the services offered. You will be tasked with acquiring new business opportunities, negotiating contracts and pricing, and providing exceptional customer service to existing clients. Your key responsibilities will include identifying new business opportunities and devising a sales strategy to enhance revenue and profitability within the hospitality industry. Building and fostering relationships with corporate clients, negotiating contracts, and finalizing deals to achieve sales targets will be essential aspects of your role. It will also be imperative to conduct market research to stay abreast of industry trends and maintain competitiveness in the market. Collaborating with various departments within the organization to understand customer needs and develop tailored solutions, creating and executing effective sales plans and promotional activities to stimulate business growth, and analyzing sales data to present reports on sales performance to management will be part of your duties. Ensuring customer satisfaction by delivering exceptional service and promptly addressing customer inquiries in a professional manner will be vital to your success. Additionally, you will be responsible for managing a sales team, providing training, coaching, and supervision to ensure team members meet their goals. Holding team members accountable when targets are not met, representing the company at industry events, trade shows, and promotional activities to enhance brand awareness and exposure will also be part of your role. To qualify for this position, you should have proven experience as a Hotel Sales Manager or in a relevant role, a solid understanding of the hotel industry and market trends, excellent interpersonal and negotiation skills, proficiency in MS Office and relevant software (e.g., CRM), the ability to deliver presentations, and drive sales initiatives. A BSc/BA degree in Business, Marketing, or Hotel/Restaurant Management will be advantageous for this role.,
The ideal candidate for this position will thrive in generating and finalizing new business opportunities. Utilizing a consultative selling approach, you will leverage your skills to recognize and assess potential leads, resulting in sales prospects among both fresh and established clientele. Your responsibilities will include surpassing set sales objectives, effectively establishing business from current and prospective customer accounts, steering intricate negotiations with high-level executives, and fostering enduring connections with clients through rapport building. To qualify for this role, you should possess 3-5 years of experience in carrying sales quotas, familiarity with CRM systems, a proven track record of exceeding quotas, as well as exceptional written and verbal communication abilities.,
Company: Udman Hotels & Resorts Job Title: Assistant Manager / Manager Department: Learning & Development Location: Corporate Office, Chhatarpur Job Overview: This role is responsible for developing, implementing, and overseeing training and development programs across multiple hotel properties to ensure consistent service excellence, operational efficiency, and brand compliance. This role partners with hotel leadership teams to identify training needs, create property-specific learning strategies, and ensure team members are equipped with the skills and knowledge necessary to deliver exceptional guest experiences. Key Responsibilities: Design, develop, and deliver core training programs for onboarding, brand standards, guest service, compliance, and operations across all assigned hotels. Customize training content to reflect the needs and culture of each property while maintaining brand alignment. Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats. Ensure consistency in training quality across all properties. Conduct training needs assessments in collaboration with hotel department heads and HR teams. Monitor and analyze performance data, guest feedback, and quality audit scores to identify training gaps and improvement areas. Develop targeted learning solutions based on business objectives and performance outcomes. Deliver leadership development programs for supervisors, managers, and high-potential team members. Coach hotel leadership teams on training techniques, team engagement, and performance management. Support succession planning by identifying internal talent and preparing them for future roles. Ensure all team members are trained in mandatory programs including health & safety, security, compliance, and brand-specific training. Monitor compliance with training requirements and maintain accurate records across all properties. Partner with brand corporate training teams to roll out new initiatives and ensure adherence to standards. Establish strong working relationships with General Managers, HR teams, and department heads at each hotel. Facilitate knowledge-sharing and best practices across hotels. Support pre-opening training plans for new hotel openings or renovations. Qualifications: Bachelor’s degree in Human Resources, Hospitality Management, or related field (preferred). Minimum 3-5 years of experience in a training role within the hospitality industry, with multi-property exposure preferred. Experience with Learning Management Systems (LMS), e-learning platforms, and instructional design is an asset. Skills & Competencies: Strong presentation, facilitation, and communication skills. Ability to design engaging and impactful training content. High level of organizational and project management skills. Culturally sensitive with the ability to work across diverse teams. Other Requirements: Willingness to travel regularly between assigned hotel locations. Flexible schedule to accommodate training across various shifts. Fluency in [languages required or preferred].