Company: Udman Hotels & Resorts Job Title: Assistant Manager / Manager (Corporate Sales) Department: Sales & Marketing Location: Gurugram Job Overview: We are seeking a dynamic and experienced Assistant Manager / Manager (Sales & Marketing) to oversee corporate sales segment for Gurugram area. In this role, you will establish and maintain relationships with corporate clients to ensure their satisfaction with services provided. You will be responsible for securing new business opportunities, negotiating contracts and pricing, and providing exceptional customer service to existing clients. Key Responsibilities: Identifying new business opportunities and developing a sales strategy to increase revenue and profitability in the hospitality industry. Building and maintaining relationships with corporate clients, negotiating contracts and closing deals to meet sales targets. Conducting market research to stay up-to-date on industry trends and staying competitive in the market. Creating and implementing effective sales plans and promotional activities to drive business growth. Collaborating with different departments within the organization to identify customer needs and create customized solutions. Analyzing sales data and presenting reports to management on sales performance. Ensuring customer satisfaction by providing excellent service and responding to customer inquiries in a timely and professional manner. Managing a sales team and providing training, coaching and supervision to ensure team members are meeting their goals and holding them accountable when targets are not met. Representing the company at industry events, trade shows and promotional activities to build brand awareness and increase exposure. Qualifications: Proven experience as a Hotel Sales Manager or relevant role Strong understanding of the hotel industry and market trends Excellent interpersonal and negotiation skills Proficiency in MS Office and relevant software (e.g. CRM) Ability to deliver presentations and drive sales initiatives BSc/BA degree in Business, Marketing, Hotel/Restaurant Management
As an Assistant Manager / Manager (Corporate Sales) at Udman Hotels & Resorts located in Gurugram, you will play a crucial role in overseeing the corporate sales segment. Your primary responsibility will be to establish and nurture relationships with corporate clients, ensuring their satisfaction with the services offered. You will be tasked with acquiring new business opportunities, negotiating contracts and pricing, and providing exceptional customer service to existing clients. Your key responsibilities will include identifying new business opportunities and devising a sales strategy to enhance revenue and profitability within the hospitality industry. Building and fostering relationships with corporate clients, negotiating contracts, and finalizing deals to achieve sales targets will be essential aspects of your role. It will also be imperative to conduct market research to stay abreast of industry trends and maintain competitiveness in the market. Collaborating with various departments within the organization to understand customer needs and develop tailored solutions, creating and executing effective sales plans and promotional activities to stimulate business growth, and analyzing sales data to present reports on sales performance to management will be part of your duties. Ensuring customer satisfaction by delivering exceptional service and promptly addressing customer inquiries in a professional manner will be vital to your success. Additionally, you will be responsible for managing a sales team, providing training, coaching, and supervision to ensure team members meet their goals. Holding team members accountable when targets are not met, representing the company at industry events, trade shows, and promotional activities to enhance brand awareness and exposure will also be part of your role. To qualify for this position, you should have proven experience as a Hotel Sales Manager or in a relevant role, a solid understanding of the hotel industry and market trends, excellent interpersonal and negotiation skills, proficiency in MS Office and relevant software (e.g., CRM), the ability to deliver presentations, and drive sales initiatives. A BSc/BA degree in Business, Marketing, or Hotel/Restaurant Management will be advantageous for this role.,
The ideal candidate for this position will thrive in generating and finalizing new business opportunities. Utilizing a consultative selling approach, you will leverage your skills to recognize and assess potential leads, resulting in sales prospects among both fresh and established clientele. Your responsibilities will include surpassing set sales objectives, effectively establishing business from current and prospective customer accounts, steering intricate negotiations with high-level executives, and fostering enduring connections with clients through rapport building. To qualify for this role, you should possess 3-5 years of experience in carrying sales quotas, familiarity with CRM systems, a proven track record of exceeding quotas, as well as exceptional written and verbal communication abilities.,
Company: Udman Hotels & Resorts Job Title: Assistant Manager / Manager Department: Learning & Development Location: Corporate Office, Chhatarpur Job Overview: This role is responsible for developing, implementing, and overseeing training and development programs across multiple hotel properties to ensure consistent service excellence, operational efficiency, and brand compliance. This role partners with hotel leadership teams to identify training needs, create property-specific learning strategies, and ensure team members are equipped with the skills and knowledge necessary to deliver exceptional guest experiences. Key Responsibilities: Design, develop, and deliver core training programs for onboarding, brand standards, guest service, compliance, and operations across all assigned hotels. Customize training content to reflect the needs and culture of each property while maintaining brand alignment. Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats. Ensure consistency in training quality across all properties. Conduct training needs assessments in collaboration with hotel department heads and HR teams. Monitor and analyze performance data, guest feedback, and quality audit scores to identify training gaps and improvement areas. Develop targeted learning solutions based on business objectives and performance outcomes. Deliver leadership development programs for supervisors, managers, and high-potential team members. Coach hotel leadership teams on training techniques, team engagement, and performance management. Support succession planning by identifying internal talent and preparing them for future roles. Ensure all team members are trained in mandatory programs including health & safety, security, compliance, and brand-specific training. Monitor compliance with training requirements and maintain accurate records across all properties. Partner with brand corporate training teams to roll out new initiatives and ensure adherence to standards. Establish strong working relationships with General Managers, HR teams, and department heads at each hotel. Facilitate knowledge-sharing and best practices across hotels. Support pre-opening training plans for new hotel openings or renovations. Qualifications: Bachelor’s degree in Human Resources, Hospitality Management, or related field (preferred). Minimum 3-5 years of experience in a training role within the hospitality industry, with multi-property exposure preferred. Experience with Learning Management Systems (LMS), e-learning platforms, and instructional design is an asset. Skills & Competencies: Strong presentation, facilitation, and communication skills. Ability to design engaging and impactful training content. High level of organizational and project management skills. Culturally sensitive with the ability to work across diverse teams. Other Requirements: Willingness to travel regularly between assigned hotel locations. Flexible schedule to accommodate training across various shifts. Fluency in [languages required or preferred].
The role of Assistant Manager / Manager in the Learning & Development department at Udman Hotels & Resorts involves developing, implementing, and overseeing training and development programs across multiple hotel properties to ensure consistent service excellence, operational efficiency, and brand compliance. Working closely with hotel leadership teams, you will identify training needs, create property-specific learning strategies, and ensure that team members have the necessary skills and knowledge to deliver exceptional guest experiences. Your key responsibilities will include designing, developing, and delivering core training programs covering onboarding, brand standards, guest service, compliance, and operations for all assigned hotels. You will customize training content to align with the needs and culture of each property while maintaining brand consistency. Utilizing blended learning strategies, you will implement various formats such as in-person, on-the-job, virtual, and e-learning to ensure training quality is consistent across all properties. Collaborating with hotel department heads and HR teams, you will conduct training needs assessments and analyze performance data, guest feedback, and quality audit scores to identify areas for improvement. Based on business objectives and performance outcomes, you will develop targeted learning solutions and deliver leadership development programs for supervisors, managers, and high-potential team members. Additionally, you will coach hotel leadership teams on training techniques, team engagement, and performance management while supporting succession planning by identifying internal talent and preparing them for future roles. Ensuring compliance with mandatory training programs including health & safety, security, compliance, and brand-specific training across all properties will be a key aspect of your role. You will also be responsible for monitoring training requirements and maintaining accurate records, as well as partnering with brand corporate training teams to implement new initiatives and uphold standards. To be successful in this role, you should ideally possess a Bachelor's degree in Human Resources, Hospitality Management, or a related field, along with at least 3-5 years of experience in a training role within the hospitality industry, preferably with exposure to multiple properties. Experience with Learning Management Systems (LMS), e-learning platforms, and instructional design would be advantageous. In terms of skills and competencies, you should have strong presentation, facilitation, and communication skills, along with the ability to design engaging and impactful training content. Excellent organizational and project management skills are essential, as well as cultural sensitivity and the ability to collaborate effectively across diverse teams. This role will require regular travel between assigned hotel locations and a flexible schedule to accommodate training sessions across various shifts. Fluency in specific languages may be required or preferred based on the location and clientele of the hotels.,
Opportunity Alert: General Manager – Brand Operations (Hotel Background) Location: Celebration Gardens by Udman Hotels, NH8 – Delhi We are gearing up to launch Celebration Garden by Udman Hotels , a landmark destination for luxury weddings and grand events on NH8. To lead this journey, we are looking for a seasoned F&B professional with strong expertise in banquets and large-scale operations . What We’re Looking For: A hospitality leader with 10–15 years of experience , including significant exposure to F&B and banquet operations . Someone who has successfully worked in NH8/Delhi in a similar leadership role . A visionary who can blend operational excellence, guest experience, and brand positioning in the luxury event and hospitality space. The Role: As General Manager – Brand Operations , you will: Drive overall operations, with a strong focus on F&B, banqueting, and events . Lead high-performing teams, ensuring seamless luxury experiences for weddings and celebrations. Manage P&L, SOPs, and cost optimization while upholding Udman Hotels & Resort by FNP's hospitality standards . Collaborate with corporate branding and marketing to strengthen positioning in the luxury segment. This is a rare opportunity to create impact from the very beginning and lead one of the most talked-about luxury destinations in Delhi. Apply at: careers@udmanhotels.com / chr@udmanhotels.com (Please mention GM – Brand Operations in the subject line)
As an Assistant Manager / Manager (Corporate Sales) at Udman Hotels & Resorts located in Gurugram, you will play a crucial role in overseeing the corporate sales segment. Your primary responsibility will be to establish and nurture relationships with corporate clients, ensuring their satisfaction with the services offered. You will be tasked with acquiring new business opportunities, negotiating contracts and pricing, and providing exceptional customer service to existing clients. - Identify new business opportunities and devise a sales strategy to enhance revenue and profitability within the hospitality industry. - Build and foster relationships with corporate clients, negotiate contracts, and finalize deals to achieve sales targets. - Conduct market research to stay abreast of industry trends and maintain competitiveness in the market. - Collaborate with various departments within the organization to understand customer needs and develop tailored solutions. - Create and execute effective sales plans and promotional activities to stimulate business growth. - Analyze sales data to present reports on sales performance to management. - Ensure customer satisfaction by delivering exceptional service and promptly addressing customer inquiries in a professional manner. - Manage a sales team, provide training, coaching, and supervision to ensure team members meet their goals. - Hold team members accountable when targets are not met. - Represent the company at industry events, trade shows, and promotional activities to enhance brand awareness and exposure. To qualify for this position, you should have: - Proven experience as a Hotel Sales Manager or in a relevant role. - Solid understanding of the hotel industry and market trends. - Excellent interpersonal and negotiation skills. - Proficiency in MS Office and relevant software (e.g., CRM). - Ability to deliver presentations and drive sales initiatives. - A BSc/BA degree in Business, Marketing, or Hotel/Restaurant Management will be advantageous for this role.,
You will be responsible for overseeing the operations of Celebration Garden by Udman Hotels, with a particular focus on F&B, banqueting, and events. Your role as the General Manager - Brand Operations will involve leading teams to ensure seamless luxury experiences for weddings and celebrations. Additionally, you will be tasked with managing P&L, SOPs, and cost optimization while maintaining the high hospitality standards of Udman Hotels & Resort by FNP. Collaboration with corporate branding and marketing teams will also be essential to enhance the positioning of the brand in the luxury segment. Key Responsibilities: - Drive overall operations, particularly focusing on F&B, banqueting, and events - Lead high-performing teams to deliver exceptional luxury experiences for guests - Manage P&L, SOPs, and optimize costs to uphold hospitality standards - Collaborate with corporate branding and marketing teams for brand positioning Qualifications Required: - 10-15 years of experience in the hospitality industry, with a strong background in F&B and banquet operations - Previous successful leadership experience in a similar role in NH8/Delhi - Visionary mindset to integrate operational excellence, guest experience, and brand positioning in the luxury event and hospitality sector Please note that this is a unique opportunity to make a significant impact from the outset and lead the development of one of Delhi's most prestigious luxury destinations. If you believe you have the necessary skills and experience for this role, we encourage you to apply by sending your resume to careers@udmanhotels.com or chr@udmanhotels.com. Kindly mention "GM - Brand Operations" in the subject line of your email.,