T&T | Cyber: DPT | SIEM | Consultant |

3 - 8 years

9 - 10 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Tier 1 Support:

Serve as the primary point of contact for user inquiries and technical issues related to identity and access management through IBM Verify.

User Lifecycle Management:

Manage user provisioning and deprovisioning processes, including account creation, modification, and deletion.

Access Control & Policies:

Support the administration and maintenance of access control policies, user roles, and permissions within IBM Verify.

Technical Troubleshooting:

Resolve common authentication and authorization issues related to SSO and MFA.

Incident Escalation:

Escalate complex or unresolved issues to higher-level support teams (L2/L3) for deeper investigation and resolution.

Documentation:

Create and maintain technical documentation for IAM processes, procedures, and user guides related to IBM Verify.

Monitoring & Auditing:

Monitor user access logs and system events to ensure compliance with security policies and detect potential security threats.

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