T&T - Customer - CS&D Professional

Deloitte Consulting

7 - 15 years

15 - 19 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

retail banking confluence management skills articulate photoshop accounting change management requirement gathering e-learning stakeholder management compliance writing agile digital transformation communication skills jira customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte
Should be able to exhibit digital transformation experience of delivering Banking products
Should have exposure to digital transformation in any of the retail banking domains cards, lending, payments, mobile journeys and customer journeys in the retail banking domain. Exposure to mobile journeys/digital transformation in retail banking is mandatory.
Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs
Should have excellent communication, articulation, and stakeholder management skills
Should be able to articulate change management experience
Should have experience and be comfortable working in Agile environment
Demonstrate experience in coordinating business stakeholders, development and testing teams during the development lifecycle
Ability to work in fast paced environment; possess excellent written & verbal communication skills.
Desirable to have experience with backlog management tools (e.g. Jira)

For Functional Specialist:

Experience in requirement gathering, framing user stories, EPICS, Acceptance criteria etc.
Excellent stakeholder management skills and have experience in requirement gathering from business, compliance and risk teams.
Experience in Complex and large-scale digital transformation
Experience in tools like JIRA and confluence is required
Have experience on digital journeys like lending , Accounts, Payments, cards
Prior experience working in Agile ways of working.
The candidate should have the experience of handling large & complex transformation projects in the retail banking sector in digital transformation/mobile banking.
Collaborate with cross functional teams including development, design and stakeholders
High Level Requirements and Approval management with Market
Manage product iterations and releases, actively participate in Agile ceremonies
Product Feature Development and Delivery Reviews
A good understanding of digital banking trends and customer experience design
Experience of Mobile Journeys, Online Banking

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