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UPS Supply Chain Solutions (UPS SCS) logo

TSG Specialist

3 - 5 years

5 - 7 Lacs

Mumbai

Posted:4 hours ago| Platform: Naukri logo

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Skills Required

IT infrastructure Technology management Disaster Recovery troubleshooting network administration network management

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB SUMMARY This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and provides technical advice and training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure. The incumbent troubleshoots technology related issues and collaborates with staff to deploy standardized practices and procedures to restore technical services. This position executes implementations and facilitates activities to support programs and projects. The incumbent engages in regular audits to ensure the IT environment meets UPS standards. The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell phones, smartphones, data lines, HDVC and MOVI conference calls, and Private Branch Exchange (PBX) systems and works with vendors, coordinates visits, and provides support for any required tasks. RESPONSIBILITIES Performs Integrations and Installations Assists with Facility Technology Management Fulfills Service Requests Interfaces with Customers, Teams, and Associates Conducts TSG Technical Disaster Recovery Procedures Addresses Customer Requests QUALIFICATIONS Preferences: Bachelors Degree A+, Microsoft Certified Solutions Associate CCENT Cisco Network Certification.

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UPS Supply Chain Solutions (UPS SCS)
UPS Supply Chain Solutions (UPS SCS)
www.ups.com/us/en/supplychain/home.page

Logistics and Supply Chain

Atlanta

40,000 Employees

219 Jobs

    Key People

  • Scott Price

    Chief Commercial Officer

  • Mike Whitlatch

    Senior Vice President

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