Generate and issue accurate bills/invoices for automobile accessories using TALLY ERP . Verify and cross-check customer orders with stock availability and pricing. Maintain records of daily sales, invoices, and payment receipts. Coordinate with the sales team for order details, pricing discrepancies, and discounts. Assist customers with billing-related queries and resolve discrepancies. Prepare daily, weekly, and monthly billing reports for management. Reconcile billing data with inventory and accounts. Track and follow up on payments with the finance department or directly with customers. Qualifications & Skills: Bachelor's degree in Commerce, Business Administration, or related field. Familiarity with billing software (e.g., Tally, ) and MS Excel. Attention to detail and accuracy in data entry. Good communication and organizational skills. Job Types: Full-time, Permanent Schedule: Day shift Morning shift Work Location: In person
Determines sales training needs for the dealership and its departments. Develops and directs sales training plans, programs, and procedures. Oversees the setup and maintenance of training facilities. Contacts and schedules internal or outside lecturers, motivational speakers, and sales, technical, or product specialists. Prepares reports on progress of sales trainees under direct or indirect supervision during training periods. Stays abreast of new training methods, techniques of competitors, and pending introduction of new dealership products to ensure current and effective training programs for sales personnel. Works with Manufacturer Training Manager to improve training standards at dealership. Listens to dealership phone calls and execute straining plan as needed for improvement. Maintains professional appearance. Attends managers meetings as requested. Other tasks as assigned. Job Types: Full-time, Permanent Schedule: Day shift Experience: Automobile: 1 year (Required) Work Location: In person
Determines sales training needs for the dealership and its departments. Develops and directs sales training plans, programs, and procedures. Oversees the setup and maintenance of training facilities. Contacts and schedules internal or outside lecturers, motivational speakers, and sales, technical, or product specialists. Prepares reports on progress of sales trainees under direct or indirect supervision during training periods. Stays abreast of new training methods, techniques of competitors, and pending introduction of new dealership products to ensure current and effective training programs for sales personnel. Works with Manufacturer Training Manager to improve training standards at dealership. Listens to dealership phone calls and execute straining plan as needed for improvement. Maintains professional appearance. Attends managers meetings as requested. Other tasks as assigned. Job Types: Full-time, Permanent Schedule: Day shift Experience: Automobile: 1 year (Required) Work Location: In person
The ideal candidate for this role will be responsible for determining sales training needs for the dealership and its departments. You will develop and direct sales training plans, programs, and procedures, as well as oversee the setup and maintenance of training facilities. In addition, you will be in charge of contacting and scheduling internal or outside lecturers, motivational speakers, and sales, technical, or product specialists. As part of your responsibilities, you will prepare reports on the progress of sales trainees under direct or indirect supervision during training periods. It is essential to stay updated on new training methods, techniques of competitors, and the pending introduction of new dealership products to ensure current and effective training programs for sales personnel. Collaborating with the Manufacturer Training Manager to enhance training standards at the dealership will also be a key aspect of this role. Moreover, you will be required to listen to dealership phone calls and execute training plans as needed for improvement. Maintaining a professional appearance and attending managers" meetings as requested are also part of the job duties. Additionally, you may be assigned other tasks as needed. This is a full-time, permanent position with a day shift schedule. The ideal candidate should have at least 1 year of experience in the automobile industry. The work location is in person.,
Job description: Inbound and Outbound Calls: Handle incoming calls from customers seeking service appointments or information, and make outbound calls to remind customers of upcoming service appointments, promotions, or follow-up on past services. Appointment Scheduling: Coordinate with customers to schedule service appointments, ensuring optimal use of service department resources and technician availability. Customer Service: Provide detailed information on available services, costs, and timelines. Address customer questions, concerns, and complaints promptly and professionally. Record Keeping: Maintain accurate records of customer interactions, service bookings, and follow-up actions in the company's CRM or service management system. Promotions and Upselling: Inform customers about current promotions, and service packages, and recommend additional services that may benefit their vehicle's maintenance. Feedback Collection: Gather customer feedback post-service to help improve service quality and customer satisfaction. Coordination: Work closely with the service advisors, technicians, and other staff to ensure seamless service delivery and customer satisfaction. Qualifications Education: High school diploma or equivalent required; additional education or certification in customer service or automotive technology is a plus. Experience: Previous experience in a customer service role, preferably in an automotive or service-related industry. Knowledge: Basic understanding of automotive services and maintenance procedures is beneficial. Skills Excellent verbal communication skills. Strong interpersonal and customer service skills. Proficiency in using telephone systems and CRM software. Ability to multitask and manage time effectively. Problem-solving skills and the ability to handle difficult situations calmly and efficiently. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Work Location: In person