We are seeking a detail-oriented and customer-focused Corporate Ticketing Executive to join our travel agency’s corporate team. The role involves managing travel bookings, issuing tickets, handling reissues/refunds, and providing end-to-end travel solutions to corporate clients. The ideal candidate will have a strong understanding of GDS systems, airfare rules, and a passion for delivering exceptional service. Key Responsibilities: Handle domestic and international flight reservations and ticketing for corporate clients. Use Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo for booking and ticketing. Manage flight changes, cancellations, reissues, and refunds as per airline policies. Communicate with corporate clients to confirm travel itineraries and ensure satisfaction. Ensure travel bookings comply with corporate travel policies and budgets. Coordinate with airlines and suppliers for special requests, group bookings, or travel disruptions. Prepare travel documentation and itineraries. Monitor fare changes and offer cost-effective travel solutions. Maintain client profiles and ensure accuracy of travel preferences. Provide visa and travel insurance assistance if required. Stay updated with airline policies, travel regulations, and industry developments. Requirements: Minimum [1–3] years of experience in corporate ticketing/travel. Proficiency in GDS systems (Amadeus, Sabre, Galileo). Strong understanding of airline fare structures, ticketing rules, and corporate travel procedures. Excellent communication and customer service skills. Attention to detail and ability to work under pressure. Knowledge of MS Office and travel CRM software is a plus. IATA certification or diploma in travel & tourism is an advantage.

Responsibilities: Design, develop, and maintain server-side architecture and backend logic for web/mobile applications. Develop RESTful APIs and services that can support multiple products and services. Collaborate with frontend engineers to ensure seamless integration between the backend and frontend. Write clean, efficient, and well-documented code following industry best practices. Optimize backend performance to ensure high availability and scalability. Work with databases (SQL/NoSQL) to ensure data integrity, security, and performance. Debug and troubleshoot issues, ensuring minimal downtime and rapid resolution. Participate in code reviews and contribute to improving code quality and team processes. Stay up-to-date with new backend development trends and technologies to continuously improve the backend architecture. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. 6-8 years of experience in backend development, preferably in a startup or fast-paced environment. Strong proficiency in one or more backend programming languages such as Java, Go, or Ruby . Hands-on experience with RESTful APIs and microservices architecture. Solid understanding of databases such as MySQL, PostgreSQL, MongoDB , or similar. Familiarity with cloud platforms like AWS, Azure, or Google Cloud . Experience with version control systems like Git . Knowledge of CI/CD pipelines and automated deployment tools is a plus. Strong problem-solving and analytical skills with attention to detail. Excellent communication skills and ability to work in a collaborative environment.

Key Responsibilities Lead the product development lifecycle from ideation to launch, including defining product vision, strategy, and goals. Conduct market research and competitive analysis to identify market trends, customer needs, and business opportunities. Define product requirements, features, and user stories based on market insights, customer feedback, and business objectives. Collaborate with engineering, design, and other stakeholders to prioritize features and develop product roadmaps. Drive the execution of product development sprints, manage backlogs, and track progress against timelines and milestones. Communicate product updates, progress, and roadmap plans to internal teams, executives, and key stakeholders. Analyze product performance metrics, user feedback, and market data to iterate on features and improve product usability and effectiveness. Lead cross-functional teams through the entire product lifecycle, ensuring timely delivery of high-quality products. Mentor and coach junior product team members, providing guidance and support in product management best practices. Track and analyze product performance metrics, identify areas for improvement, and iterate on the product based on data and user feedback. Stay up-to-date on industry trends and innovations in travel and B2B product management. Required Qualifications 6-10 years of experience in product management, with a proven track record of success in launching and scaling B2B products. Bachelor's degree in Computer Science, Engineering, Business, or a related field. An advanced degree (e.g., MBA) is a plus. Strong understanding of the product lifecycle from concept to execution. Excellent analytical and problem-solving skills. Strong understanding of Agile/Scrum methodologies and experience working in fast-paced, iterative product development environments. Experience in user research, user experience (UX) design, and product testing. Prior experience with B2B products or the travel industry is a plus, but not mandatory. Excellent communication, collaboration, and presentation skills. Ability to work independently and manage multiple priorities. Data-driven approach with a strong focus on user experience and business objectives. Exceptional analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands and drive results. Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.

Job Title: Regional Sales Head (Offline + Online) Location: Delhi Reports To: National Head of Sales Job Type: Full-Time Job Summary: The Regional offline Channel Head is responsible for leading and driving the operational efficiency & hence sales from offline GDS agents across the entire country. This role involves driving revenue growth through effective channel partner management, expanding market presence, and executing national sales strategies to achieve business objectives. Key Responsibilities: 1. Strategic Sales Leadership: Develop and execute a comprehensive Offline + Online sales strategy for the country, aligned with the company’s overall goals and objectives. Set and manage sales targets for the country, ensuring a focus on revenue growth and market penetration Monitor market trends and competitive landscape to identify opportunities for growth and address potential challenges 2. Channel Partner Management: Build, nurture, and manage relationships with key channel partners, including distributors, resellers, and system integrators Develop and implement partner programs to drive engagement, performance, and loyalty. Provide ongoing support, training, and resources to partners to maximize their effectiveness and success. 3. Team Leadership and Development: Lead, mentor, and develop a team of channel sales professionals across the north region Foster a high-performance culture within the team, setting clear goals and expectations. Oversee recruitment, training, and development initiatives to build a skilled and motivated sales team. 4. Sales Operations and Reporting: Oversee and streamline sales processes, including lead management, pipeline development, and deal closure. Analyze sales data and performance metrics to drive insights and improve sales strategies Prepare and present regular sales reports, forecasts, and performance reviews to senior management. 5. Market Development and Expansion: Identify and capitalize on new business opportunities and market segments within the country. Develop and implement national marketing and promotional strategies to enhance market presence. Participate in industry events, conferences, and networking activities to build relationships and promote the company’s brand. 6. Customer and Partner Satisfaction: Ensure high levels of satisfaction among channel partners and end customers by addressing issues and providing exceptional support. Collaborate with internal teams, including marketing, product management, and customer support, to align strategies and meet customer needs. Qualifications: Bachelor’s degree in Business, Marketing, or a related field. An MBA or equivalent advanced degree is preferred. Rich experience in offline channel sales, with a proven track record of success at a national level. Strong leadership and team management skills, with the ability to inspire and drive performance. Excellent communication, negotiation, and interpersonal skills. Ability to analyze complex data and trends to make strategic decisions. Proficiency in CRM systems, sales analytics tools, and Microsoft Office Suite. Willingness to travel extensively within the country as needed.

The Area Sales Manager will be responsible for managing and expanding B2B sales within the assigned area, focusing on building strong client relationships and achieving revenue targets. The ideal candidate should have a proven track record in sales, exceptional negotiation skills, and the ability to drive business growth by building long-term client partnerships. Key Responsibilities: Develop and execute strategic sales plans to achieve business targets, focusing on expanding Tripjack’s corporate client base. Build and nurture relationships with corporate clients, understanding their travel requirements and providing tailored solutions that align with Tripjack’s offerings. Prepare regular reports on sales performance, pipeline, and forecast, providing insights and recommendations to senior management. Experience: 5-7 years of experience in sales, preferably within the corporate travel industry or related fields. Educational Background: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). Skills Required: Strong negotiation and communication skills. Proven ability to achieve and exceed sales targets. Proficiency in CRM software and MS Office. Ability to work independently with minimal supervision and as part of a team.

Job Title: Regional Sales Head (Offline + Online) Location: Delhi Reports To: National Head of Sales Job Type: Full-Time Job Summary: The Regional offline Channel Head is responsible for leading and driving the operational efficiency & hence sales from offline GDS agents across the entire country. This role involves driving revenue growth through effective channel partner management, expanding market presence, and executing national sales strategies to achieve business objectives. Key Responsibilities: 1. Strategic Sales Leadership: Develop and execute a comprehensive Offline + Online sales strategy for the country, aligned with the company’s overall goals and objectives. Set and manage sales targets for the country, ensuring a focus on revenue growth and market penetration Monitor market trends and competitive landscape to identify opportunities for growth and address potential challenges 2. Channel Partner Management: Build, nurture, and manage relationships with key channel partners, including distributors, resellers, and system integrators Develop and implement partner programs to drive engagement, performance, and loyalty. Provide ongoing support, training, and resources to partners to maximize their effectiveness and success. 3. Team Leadership and Development: Lead, mentor, and develop a team of channel sales professionals across the north region Foster a high-performance culture within the team, setting clear goals and expectations. Oversee recruitment, training, and development initiatives to build a skilled and motivated sales team. 4. Sales Operations and Reporting: Oversee and streamline sales processes, including lead management, pipeline development, and deal closure. Analyze sales data and performance metrics to drive insights and improve sales strategies Prepare and present regular sales reports, forecasts, and performance reviews to senior management. 5. Market Development and Expansion: Identify and capitalize on new business opportunities and market segments within the country. Develop and implement national marketing and promotional strategies to enhance market presence. Participate in industry events, conferences, and networking activities to build relationships and promote the company’s brand. 6. Customer and Partner Satisfaction: Ensure high levels of satisfaction among channel partners and end customers by addressing issues and providing exceptional support. Collaborate with internal teams, including marketing, product management, and customer support, to align strategies and meet customer needs. Qualifications: Bachelor’s degree in Business, Marketing, or a related field. An MBA or equivalent advanced degree is preferred. Rich experience in offline channel sales, with a proven track record of success at a national level. Strong leadership and team management skills, with the ability to inspire and drive performance. Excellent communication, negotiation, and interpersonal skills. Ability to analyze complex data and trends to make strategic decisions. Proficiency in CRM systems, sales analytics tools, and Microsoft Office Suite. Willingness to travel extensively within the country as needed.

Key Responsibilities Lead the product development lifecycle from ideation to launch, including defining product vision, strategy, and goals. Conduct market research and competitive analysis to identify market trends, customer needs, and business opportunities. Define product requirements, features, and user stories based on market insights, customer feedback, and business objectives. Collaborate with engineering, design, and other stakeholders to prioritize features and develop product roadmaps. Drive the execution of product development sprints, manage backlogs, and track progress against timelines and milestones. Communicate product updates, progress, and roadmap plans to internal teams, executives, and key stakeholders. Analyze product performance metrics, user feedback, and market data to iterate on features and improve product usability and effectiveness. Lead cross-functional teams through the entire product lifecycle, ensuring timely delivery of high-quality products. Mentor and coach junior product team members, providing guidance and support in product management best practices. Track and analyze product performance metrics, identify areas for improvement, and iterate on the product based on data and user feedback. Stay up-to-date on industry trends and innovations in travel and B2B product management. Required Qualifications 8-15 years of experience in product management, with a proven track record of success in launching and scaling B2B products. Bachelor's degree in Computer Science, Engineering, Business, or a related field. An advanced degree (e.g., MBA) is a plus. Strong understanding of the product lifecycle from concept to execution. Excellent analytical and problem-solving skills. Strong understanding of Agile/Scrum methodologies and experience working in fast-paced, iterative product development environments. Experience in user research, user experience (UX) design, and product testing. Excellent communication, collaboration, and presentation skills. Ability to work independently and manage multiple priorities. Data-driven approach with a strong focus on user experience and business objectives. Exceptional analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands and drive results. Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.

Roles & Responsibility:  Experience or interest of working in a customer service role in the travel industry would be preferred.  Excellent knowledge of GDS software like Amadeus, Galileo & Sabre.  Excellent communication skills, both verbal and written  Good knowledge of either Re-issue, Refund, Cancellation.  Strong attention to detail and the ability to multitask  Ability to work independently and in a team environment  Excellent problem-solving skills and the ability to handle and resolve customer complaints  Knowledge of online hotel booking systems.  Handing flights booking, cancellation and refunds. Must Have Qualities:  Bachelor's degree in Hospitality, Tourism, or a related field is preferred, however other graduates with relevant experience and good communications skills could also apply.  BPO experience is preferred but not mandatory.  IATA certification is preferred but not mandatory.

The Area Sales Manager will be responsible for managing and expanding B2B sales within the assigned area, focusing on building strong client relationships and achieving revenue targets. The ideal candidate should have a proven track record in sales, exceptional negotiation skills, and the ability to drive business growth by building long-term client partnerships. Key Responsibilities: Develop and execute strategic sales plans to achieve business targets, focusing on expanding Tripjack’s corporate client base. Build and nurture relationships with corporate clients, understanding their travel requirements and providing tailored solutions that align with Tripjack’s offerings. Prepare regular reports on sales performance, pipeline, and forecast, providing insights and recommendations to senior management. Experience: 5-7 years of experience in sales, preferably within the corporate travel industry or related fields. Educational Background: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). Skills Required: Strong negotiation and communication skills. Proven ability to achieve and exceed sales targets. Proficiency in CRM software and MS Office. Ability to work independently with minimal supervision and as part of a team.

Key Responsibilities Plan and prioritize projects and tasks, effectively allocating resources to meet deadlines and deliverables. Monitor project progress, identify potential risks or bottlenecks, and take proactive measures to mitigate issues and ensure project success. Manage team resources, including staffing, budgeting, and capacity planning, to optimize productivity and resource utilization. Continuously evaluate and improve development processes, tools, and methodologies to enhance productivity and delivery excellence. Establish and enforce engineering best practices, standards, and processes to ensure quality, efficiency, and consistency across projects. Identify areas for automation, optimization, or innovation to streamline workflows and reduce development cycle times. Collaborate with product management, design, QA, and other cross-functional teams to define project requirements, priorities, and timelines. Conduct regular performance evaluations, provide constructive feedback, and recognize and reward high performers. Identify training and development needs within the team, supporting continuous learning and skill enhancement. Address performance issues and conflicts promptly and professionally, promoting a culture of accountability, fairness, and respect. Contribute to the development of the engineering roadmap and strategy, aligning it with business goals and market trends. Experience with Agile Development, SCRUM. Required Qualifications Bachelor's degree in computer science. An advanced degree is preferred. 7+ years of experience as a Lead/EM in a rapidly scaling tech or tech-enabled organization. Basic knowledge of industry trends and frameworks such as Java, Spring Boot, Hibernate, microservices, AWS, and other cloud technologies. Experience in Web and Mobile Based product development. Experience and/or certification in Agile methodologies for product development.

Job Opportunity at TripJack Location: Lower Parel, Mumbai (Walkable distance from Currey Road station) Key Responsibilities: Make outbound sales calls to promote: Travel packages Flight bookings Hotel reservations Assist customers with travel-related queries and provide end-to-end booking support Follow up with customers to ensure satisfaction and address concerns Maintain customer interaction records and sales transaction data Convert Non-Transacting Agents (NTA) into active transacting agents Collaborate with internal teams to ensure seamless bookings and high customer satisfaction