Trinity Super Specialty Eye Hospital is seeking a highly skilled and dedicated HVAC/Air Conditioning Technician to join our technical services team. The successful candidate will be responsible for maintaining optimal climate control and air quality across all hospital facilities through comprehensive maintenance, servicing, and management of HVAC systems. This critical role ensures a comfortable, safe, and sterile environment essential for patient care, surgical procedures, and overall hospital operations. Duties and Responsibilities HVAC System Maintenance & Operations Conduct periodic servicing and maintenance of all AC equipment including split ACs, central air conditioning systems, and HVAC installations Perform comprehensive maintenance of Air Handling Units (AHUs) and external compressor units across all hospital facilities Execute regular inspection, cleaning, and replacement of HEPA filters to maintain sterile air quality standards Monitor and maintain ambient temperatures throughout hospital premises to ensure optimal patient comfort and equipment operation Calibrate and maintain thermostat cooling functions and automated climate control systems Ensure longevity and proper care of all AC installations through preventive maintenance programs Air Quality & Environmental Control Monitor and maintain air quality standards in critical areas including operation theatres, ICUs, and patient rooms Conduct regular air quality assessments and implement corrective measures as required Ensure proper ventilation and air circulation in all hospital areas Maintain positive and negative pressure requirements in specialized medical areas Monitor humidity levels and implement control measures to maintain optimal conditions Coordinate with infection control teams to ensure HVAC systems support sterile environments Planning & Project Management Develop meticulous planning and scheduling of HVAC maintenance works at various hospital sites Create comprehensive maintenance schedules to minimize disruption to hospital operations Coordinate with department heads to schedule maintenance during optimal times Prioritize maintenance activities based on criticality, safety requirements, and hospital operations Plan seasonal maintenance activities and system upgrades Cost Management & Procurement Prepare accurate cost estimations for HVAC maintenance projects, spare parts, and consumables Coordinate with supply chain and procurement teams for acquisition of spare parts and materials Monitor and maintain optimal stock levels of critical consumables including filters, refrigerants, and replacement parts Establish and monitor reorder levels for essential spares and consumables Implement cost-effective solutions while maintaining system efficiency and reliability Track expenses and provide regular cost reports to management Inventory & Supply Chain Management Ensure availability of critical stock of consumables, spare parts, and emergency replacement components Maintain detailed inventory records of all HVAC spare parts and consumables Coordinate with suppliers for timely delivery of critical components Implement just-in-time inventory management to reduce storage costs while ensuring availability Monitor usage patterns and adjust stock levels accordingly Maintain vendor relationships for emergency part procurement Quality Control & Waste Reduction Ensure high-quality workmanship that meets hospital standards and healthcare facility requirements Implement measures to reduce reworks and minimize material wastages Conduct quality inspections of completed maintenance work before system commissioning Maintain detailed maintenance records and system performance logs Implement energy efficiency measures to reduce operational costs Occupational Safety & Safe Work Environment Maintain strict adherence to occupational health and safety standards in all HVAC maintenance activities Ensure safe work environment for hospital staff, patients, and visitors during maintenance operations Use appropriate personal protective equipment (PPE) including safety harnesses, gloves, goggles, and respiratory protection Follow lockout/tag out procedures when working on electrical and mechanical HVAC systems Conduct safety briefings and risk assessments before commencing work at each site Handle refrigerants and chemicals in accordance with environmental and safety regulations Report any safety hazards, incidents, or near-misses immediately to management Ensure compliance with healthcare facility safety regulations and infection control protocols Maintain Material Safety Data Sheets (MSDS) for all chemicals and refrigerants used Implement proper disposal procedures for refrigerants, filters, and contaminated materials Equipment & Tool Management Ensure proper storage and maintenance of HVAC tools, diagnostic equipment, and machinery Conduct regular calibration and maintenance of testing instruments and diagnostic tools Maintain inventory of specialized tools and equipment, recommending replacements when necessary Follow safety protocols for handling and storage of refrigerants, chemicals, and pressurized systems Ensure all equipment is properly calibrated, inspected, and certified for safe operation Maintain equipment logs and service records for audit and compliance purposes Stakeholder Coordination Coordinate with various hospital departments to understand specific climate control requirements Ensure department and user satisfaction after work completion through follow-up assessments Communicate effectively with hospital staff regarding maintenance schedules and system status Provide technical guidance and recommendations to management regarding HVAC system upgrades Coordinate with external contractors and vendors for specialized maintenance activities Technical Skills Proficiency in servicing and maintaining various types of air conditioning systems including split units, central AC, and HVAC systems Comprehensive knowledge of Air Handling Units (AHUs) operation, maintenance, and troubleshooting Expertise in compressor unit maintenance, refrigerant handling, and pressure system diagnostics Understanding of HEPA filtration systems and clean room air quality requirements Knowledge of building automation systems and computerized climate control Ability to read and interpret electrical schematics, HVAC blueprints, and technical manuals Proficiency in using diagnostic tools, multimeters, refrigerant recovery systems, and pressure gauges Understanding of energy efficiency principles and system optimization techniques Knowledge of refrigerant regulations and environmental compliance requirements Specialized Healthcare HVAC Knowledge Understanding of hospital-specific HVAC requirements including operating room standards Knowledge of positive and negative pressure room requirements Familiarity with infection control protocols related to air handling systems Understanding of medical gas systems integration with HVAC installations Knowledge of emergency power systems and backup HVAC operations Experience with pharmaceutical and laboratory HVAC requirements Diagnostic & Problem-Solving Skills Advanced troubleshooting capabilities for complex HVAC system failures Ability to perform root cause analysis for recurring system issues Proficiency in preventive maintenance planning and execution Skills in system performance optimization and energy efficiency improvements Capability to handle emergency repairs and system failures Attendance & Punctuality Maintain excellent attendance record with minimal absenteeism Demonstrate punctuality for scheduled maintenance activities and emergency calls Be available for 24/7 emergency HVAC system failures as required Adhere to hospital operational schedules and critical maintenance windows Self-Discipline & Professional Conduct Exhibit strong self-discipline and ability to work independently Maintain professional appearance and behaviour appropriate for healthcare environment Follow hospital policies, procedures, and technical safety protocols Demonstrate reliability and accountability in critical system maintenance Positive Attitude & Communication Maintain positive attitude and professional demeanour with all stakeholders Show willingness to learn new technologies and adapt to evolving HVAC systems Demonstrate teamwork and collaboration with technical and medical staff Exhibit patience and understanding when working in occupied hospital areas Problem-Solving & Initiative Demonstrate strong need identification capabilities for HVAC system requirements Show clarity in understanding technical specifications and maintenance requirements Take initiative in identifying potential system issues and proposing preventive solutions Adapt quickly to emergency situations and system failures Required Qualifications Minimum 5-7 years of professional HVAC/AC technician experience, preferably in healthcare or critical facility environments Technical certification in HVAC systems, refrigeration, and air conditioning Refrigerant handling and recovery, preventive maintenance, planned maintenance, Condition based monitoring, Reliability centred maintenance Electrical systems knowledge and relevant certifications in occupational safety Preferred Qualifications Experience working in hospital or healthcare facility environments Certification in building automation systems and energy management Knowledge of medical facility HVAC standards and regulations Experience with clean room and pharmaceutical HVAC systems Certification in preventive maintenance planning and execution Training in emergency response procedures and first aid Working Conditions Work will be performed across multiple hospital locations and facilities May require working in various environmental conditions including rooftops, biomedical equipment rooms, and confined spaces Exposure to Cooling Refrigerants, chemicals, and electrical systems with appropriate safety measures Physical demands include climbing, reaching, lifting up to 50 kg, and working in cramped spaces May require working outside normal business hours for emergency repairs and critical maintenance On-call availability for emergency HVAC system failures, Maintenance Record Keeping, FMEA, Root Cause Analysis, Overall Equipment Effectiveness (OEM) Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person
Trinity Super Specialty Eye Hospital is seeking a dedicated and skilled Painter to join our facilities maintenance team. The successful candidate will be responsible for maintaining the aesthetic appeal and structural integrity of all hospital facilities, buildings, premises, and precincts across our branches through comprehensive painting and maintenance services. This role is crucial in ensuring our healthcare environment remains welcoming, professional, and well-maintained for patients, visitors, and staff. Duties and Responsibilities Facility Maintenance & Painting Operations Execute periodic painting of all hospital facilities, buildings, and infrastructure to ensure longevity and proper care of installations Conduct regular assessments of painting requirements across all hospital branches and premises Perform interior and exterior painting of walls, ceilings, doors, windows, and other surfaces Apply protective coatings and finishes to prevent deterioration and extend surface life Handle touch-up work and emergency painting requirements as needed Planning & Project Management Develop meticulous planning and scheduling of painting works at various hospital sites Prepare detailed work schedules to minimize disruption to hospital operations Coordinate with department heads to schedule work during optimal times Prioritize painting projects based on urgency, safety requirements, and hospital operations Cost Management & Procurement Prepare accurate cost estimations for painting projects and materials Coordinate with supply chain and procurement teams for material acquisition Monitor and maintain optimal stock levels of paints, primers, brushes, and related supplies Implement cost-effective solutions while maintaining quality standards Track expenses and provide regular cost reports to management Quality Control & Waste Reduction Ensure high-quality workmanship that meets hospital standards and healthcare facility requirements Implement measures to reduce reworks and minimize material wastages Conduct quality inspections of completed work before handover Maintain detailed records of work completed and materials used Occupational Safety & Safe Work Environment Maintain strict adherence to occupational health and safety standards in all painting activities Ensure safe work environment for hospital staff, patients, and visitors during painting operations Implement proper ventilation protocols to minimize exposure to paint fumes and chemicals Use appropriate personal protective equipment (PPE) including masks, gloves, goggles, and protective clothing Follow lockout/tag out procedures when working on electrical installations or equipment Conduct safety briefings and risk assessments before commencing work at each site Report any safety hazards, incidents, or near-misses immediately to management Ensure compliance with healthcare facility safety regulations and infection control protocols Maintain Material Safety Data Sheets (MSDS) for all chemicals and paints used Implement proper disposal procedures for paint waste and contaminated materials Equipment & Tool Management Ensure proper storage and maintenance of painting tools, equipment, and machinery Conduct regular maintenance of painting equipment to ensure optimal performance Maintain inventory of tools and equipment, recommending replacements when necessary Follow safety protocols for handling and storage of painting materials and chemicals Ensure all equipment is properly calibrated, inspected, and certified for safe operation Maintain equipment logs and service records for audit and compliance purposes Stakeholder Coordination Coordinate with various hospital departments to understand specific painting requirements Ensure department and user satisfaction after work completion through follow-up assessments Communicate effectively with hospital staff, patients, and visitors during work execution Provide technical guidance and recommendations to management regarding painting needs Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person
Trinity Super Specialty Eye Hospital is seeking a dedicated and skilled Painter to join our facilities maintenance team. The successful candidate will be responsible for maintaining the aesthetic appeal and structural integrity of all hospital facilities, buildings, premises, and precincts across our branches through comprehensive painting and maintenance services. This role is crucial in ensuring our healthcare environment remains welcoming, professional, and well-maintained for patients, visitors, and staff. Duties and Responsibilities Facility Maintenance & Painting Operations Execute periodic painting of all hospital facilities, buildings, and infrastructure to ensure longevity and proper care of installations Conduct regular assessments of painting requirements across all hospital branches and premises Perform interior and exterior painting of walls, ceilings, doors, windows, and other surfaces Apply protective coatings and finishes to prevent deterioration and extend surface life Handle touch-up work and emergency painting requirements as needed Planning & Project Management Develop meticulous planning and scheduling of painting works at various hospital sites Prepare detailed work schedules to minimize disruption to hospital operations Coordinate with department heads to schedule work during optimal times Prioritize painting projects based on urgency, safety requirements, and hospital operations Cost Management & Procurement Prepare accurate cost estimations for painting projects and materials Coordinate with supply chain and procurement teams for material acquisition Monitor and maintain optimal stock levels of paints, primers, brushes, and related supplies Implement cost-effective solutions while maintaining quality standards Track expenses and provide regular cost reports to management Quality Control & Waste Reduction Ensure high-quality workmanship that meets hospital standards and healthcare facility requirements Implement measures to reduce reworks and minimize material wastages Conduct quality inspections of completed work before handover Maintain detailed records of work completed and materials used Occupational Safety & Safe Work Environment Maintain strict adherence to occupational health and safety standards in all painting activities Ensure safe work environment for hospital staff, patients, and visitors during painting operations Implement proper ventilation protocols to minimize exposure to paint fumes and chemicals Use appropriate personal protective equipment (PPE) including masks, gloves, goggles, and protective clothing Follow lockout/tag out procedures when working on electrical installations or equipment Conduct safety briefings and risk assessments before commencing work at each site Report any safety hazards, incidents, or near-misses immediately to management Ensure compliance with healthcare facility safety regulations and infection control protocols Maintain Material Safety Data Sheets (MSDS) for all chemicals and paints used Implement proper disposal procedures for paint waste and contaminated materials Equipment & Tool Management Ensure proper storage and maintenance of painting tools, equipment, and machinery Conduct regular maintenance of painting equipment to ensure optimal performance Maintain inventory of tools and equipment, recommending replacements when necessary Follow safety protocols for handling and storage of painting materials and chemicals Ensure all equipment is properly calibrated, inspected, and certified for safe operation Maintain equipment logs and service records for audit and compliance purposes Stakeholder Coordination Coordinate with various hospital departments to understand specific painting requirements Ensure department and user satisfaction after work completion through follow-up assessments Communicate effectively with hospital staff, patients, and visitors during work execution Provide technical guidance and recommendations to management regarding painting needs Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person
The OPD Assistant plays a crucial role in delivering world-class patient care services at Trinity Super Specialty Eye Hospital. This position serves as the primary interface between patients and medical professionals, ensuring seamless coordination of outpatient services while maintaining the highest standards of patient care excellence. The role involves support to General Ophthalmologists, Consultants Surgeons, and coordination with the clinical Optometrists in delivering superior eye care services. Key Responsibilities Patient Care & Service Excellence Provide exceptional patient reception and registration services for all OPD visitors Ensure comprehensive patient data collection including medical history, insurance details, and contact information Guide patients through the hospital's processes and procedures with empathy and professionalism Address patient queries and concerns promptly, escalating complex issues to appropriate medical staff Maintain patient confidentiality and adhere to medical privacy regulations at all times Monitor patient waiting times and implement measures to minimize delays Assist patients with special needs, elderly patients, and those requiring additional support Clinical Support & Coordination Coordinate appointments and scheduling for General Ophthalmologists and Consultant Phaco / Cataract / Lasik / VR Surgeons Facilitate seamless communication between patients, doctors, and optometrists Prepare patient files and ensure all necessary documentation is available before consultations Assist in pre-consultation activities including vital signs recording and preliminary assessments Support optometrists during vision screening and diagnostic procedures Maintain accurate patient flow management to optimize clinic efficiency Coordinate with various departments for diagnostic tests, procedures, and follow-up appointments Administrative Functions Maintain accurate and up-to-date patient records in both physical and electronic formats Process insurance authorizations and coordinate with billing department for payment procedures Generate and manage appointment schedules, cancellations, and rescheduling requests Prepare daily, weekly, and monthly OPD reports and statistics Manage inventory of basic medical supplies and consumables used in OPD Coordinate with pharmacy for prescription management and patient education Handle telephone inquiries and appointment bookings professionally Quality Assurance & Compliance Ensure adherence to hospital policies, procedures, and quality standards Participate in quality improvement initiatives and patient satisfaction programs Maintain cleanliness and organization of OPD areas and patient waiting zones Follow infection control protocols and safety guidelines consistently Assist in maintaining accreditation standards and compliance requirements Document and report any incidents or patient complaints through proper channels Educational Requirements Bachelor's degree in Hospital Administration, Life Sciences, or related field Diploma in Hospital Administration or Physician Assistant preferred Additional certification in patient care services or medical assistance is advantageous Experience Requirements Minimum 3-4 years of experience in hospital OPD or healthcare patient services Prior experience in ophthalmology or eye care services highly preferred Experience with electronic medical records (EMR) and hospital management systems Demonstrated experience in patient interaction and customer service excellence Technical Skills Proficiency in hospital management software and EMR systems Basic knowledge of medical terminology, particularly ophthalmology-related terms Computer literacy including MS Office Suite and database management Understanding of insurance processes and medical billing procedures Knowledge of appointment scheduling systems and patient flow management Language Requirements Fluency in English and Tamil (essential for local patient communication) Additional languages (Malayalam) preferred Interpersonal Skills Exceptional patient communication and empathy skills Ability to handle difficult situations with patience and professionalism Strong teamwork and collaboration abilities with medical staff Cultural sensitivity and awareness for diverse patient populations Professional Attributes High level of integrity and commitment to patient confidentiality Strong attention to detail and accuracy in documentation Ability to work under pressure and manage multiple priorities Flexibility to adapt to changing schedules and emergency situations Professional appearance and demeanour consistent with hospital standards Problem-Solving Abilities Quick thinking and decision-making skills for patient-related issues Ability to prioritize tasks effectively during busy periods Proactive approach to identifying and resolving operational challenges Initiative in improving patient satisfaction and service quality Job Type: Full-time Pay: ₹15,000.00 - ₹21,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Shift allowance Work Location: In person
Trinity Eyecare Private Limited seeks a dedicated Security Guard to ensure comprehensive safety and security across all hospital premises. This role is critical in maintaining a secure environment for patients, staff, visitors, and hospital assets while adhering to healthcare regulations and emergency protocols. PRIMARY RESPONSIBILITIES Security and Surveillance Conduct regular security rounds of hospital premises, including all entry/exit points, parking areas, and building perimeters as per the assigned duty schedules Maintain continuous surveillance of the facility through monitoring systems Monitor and control access to restricted areas and ensure proper entry/exit procedures for all personnel Implement visitor management protocols and maintain accurate visitor log books Secure all entry points including main gate and secondary entrances during non-operational hours Monitor and respond to smoke detector alarms and security system alerts Patient and Visitor Safety Ensure safety and security of all patients, including special attention to senior citizens and children Provide wheelchair assistance to elderly patients (senior citizens) and those with mobility challenges Direct patients and visitors to appropriate departments and facilities Handle public inquiries and concerns with professionalism and tact Ensure proper crowd management during peak hours and special events Maintain order in waiting areas and patient care zones Traffic and Parking Management Direct vehicles to appropriate parking zones and ensure organized parking Manage traffic flow within hospital premises to prevent congestion Coordinate with drivers and vehicle operators for smooth movement Maintain vehicle logs and monitor delivery vehicles Ensure emergency vehicle access routes remain clear at all times Emergency Response and Safety Execute emergency evacuation procedures as per hospital protocols Identify and manage assembly points during emergency situations Provide first aid assistance when required and alert medical staff Implement fire safety protocols and operate firefighting equipment Enforce no-smoking policies throughout hospital premises Respond promptly to medical emergencies and security incidents Asset Protection and Facility Management Safeguard hospital property, equipment, and infrastructure including: Clinical machines and medical equipment DG generator sets and electrical installations Building structure and parking facilities CCTV installations and security systems Monitor and prevent theft, pilferage, and unauthorized removal of property Ensure proper handling of incoming materials and consumables Verify DC challan and gate passes for all deliveries /material movements Control energy consumption by switching off unnecessary lights and fans Waste Management and Compliance Oversee biomedical waste management procedures in non-clinical areas Ensure proper segregation and handling of different waste categories Monitor compliance with hospital waste disposal protocols Support maintenance of hospital standards Documentation and Reporting Maintain detailed logs of all security-related activities Document incident reports and near-miss occurrences in non-clinical areas Record visitor information and maintain access control registers Report security concerns and maintenance issues to management Prepare daily security reports for management review Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Night shift Rotational shift Weekend availability Work Location: In person
Trinity Eyecare Private Limited seeks a dedicated Security Guard to ensure comprehensive safety and security across all hospital premises. This role is critical in maintaining a secure environment for patients, staff, visitors, and hospital assets while adhering to healthcare regulations and emergency protocols. PRIMARY RESPONSIBILITIES Security and Surveillance Conduct regular security rounds of hospital premises, including all entry/exit points, parking areas, and building perimeters as per the assigned duty schedules Maintain continuous surveillance of the facility through monitoring systems Monitor and control access to restricted areas and ensure proper entry/exit procedures for all personnel Implement visitor management protocols and maintain accurate visitor log books Secure all entry points including main gate and secondary entrances during non-operational hours Monitor and respond to smoke detector alarms and security system alerts Patient and Visitor Safety Ensure safety and security of all patients, including special attention to senior citizens and children Provide wheelchair assistance to elderly patients (senior citizens) and those with mobility challenges Direct patients and visitors to appropriate departments and facilities Handle public inquiries and concerns with professionalism and tact Ensure proper crowd management during peak hours and special events Maintain order in waiting areas and patient care zones Traffic and Parking Management Direct vehicles to appropriate parking zones and ensure organized parking Manage traffic flow within hospital premises to prevent congestion Coordinate with drivers and vehicle operators for smooth movement Maintain vehicle logs and monitor delivery vehicles Ensure emergency vehicle access routes remain clear at all times Emergency Response and Safety Execute emergency evacuation procedures as per hospital protocols Identify and manage assembly points during emergency situations Provide first aid assistance when required and alert medical staff Implement fire safety protocols and operate firefighting equipment Enforce no-smoking policies throughout hospital premises Respond promptly to medical emergencies and security incidents Asset Protection and Facility Management Safeguard hospital property, equipment, and infrastructure including: Clinical machines and medical equipment DG generator sets and electrical installations Building structure and parking facilities CCTV installations and security systems Monitor and prevent theft, pilferage, and unauthorized removal of property Ensure proper handling of incoming materials and consumables Verify DC challan and gate passes for all deliveries /material movements Control energy consumption by switching off unnecessary lights and fans Waste Management and Compliance Oversee biomedical waste management procedures in non-clinical areas Ensure proper segregation and handling of different waste categories Monitor compliance with hospital waste disposal protocols Support maintenance of hospital standards Documentation and Reporting Maintain detailed logs of all security-related activities Document incident reports and near-miss occurrences in non-clinical areas Record visitor information and maintain access control registers Report security concerns and maintenance issues to management Prepare daily security reports for management review Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Night shift Rotational shift Weekend availability Work Location: In person
Position Overview We are seeking a dedicated and professional Front Office Executive to serve as the first point of contact for our patients at Artes Skin and Hair Clinic. This role is crucial in ensuring exceptional patient experience and maintaining the highest standards of healthcare service delivery. The successful candidate will be responsible for managing all front office operations while upholding our commitment to healthcare excellence. Key Responsibilities Patient Reception & Management Welcome patients and visitors with warmth and professionalism Manage patient registration, appointment scheduling, and medical record maintenance Verify patient insurance information and handle billing inquiries Coordinate with clinical staff to ensure smooth patient flow Handle patient complaints and feedback with empathy and appropriate escalation Maintain patient confidentiality and privacy as per healthcare regulations Administrative Operations Manage multi-line telephone systems and direct calls appropriately Schedule and reschedule appointments efficiently using clinic management software Maintain accurate patient databases and filing systems Process patient payments, insurance claims, and maintain financial records Prepare daily, weekly, and monthly reports as required Coordinate with various departments for seamless operations Healthcare Excellence & Quality Assurance Ensure compliance with healthcare standards and clinic protocols Monitor and maintain cleanliness and organization of reception area Assist in implementing quality improvement initiatives Maintain updated knowledge of clinic services, treatments, and pricing Support infection control measures and safety protocols Collect and analyze patient feedback for service improvements Communication & Coordination Liaise effectively with doctors, nurses, and support staff Communicate treatment schedules and follow-up requirements to patients Handle medical record requests and transfers Coordinate with external laboratories and medical facilities Manage clinic communications including emails and correspondence Required Qualifications Education & Experience Bachelor's degree in any discipline (Healthcare Administration preferred) Minimum 2-3 years of experience in healthcare front office or customer service Experience with medical software systems and electronic health records Knowledge of medical terminology and healthcare procedures Technical Skills Proficiency in MS Office Suite (Word, Excel, PowerPoint) Experience with healthcare management software Strong computer literacy and data entry skills Basic understanding of medical billing and insurance processes Knowledge of appointment scheduling systems Language Requirements Fluency in English, Malayalam, and Hindi Excellent written and verbal communication skills Ability to communicate effectively with diverse patient populations Essential Skills & Attributes Professional Competencies Exceptional customer service and interpersonal skills Strong organizational and time management abilities Attention to detail and accuracy in data handling Ability to multitask in a fast-paced healthcare environment Problem-solving skills and ability to handle difficult situations Personal Qualities Empathetic and patient-centered approach Professional appearance and demeanor Integrity and commitment to patient confidentiality Flexibility and adaptability to changing priorities Team player with collaborative mindset Working Conditions Location: Artes Skin and Hair Clinic, Palakkad, Kerala Employment Type: Full-time Working Hours: 6 days per week (as per clinic schedule) Work Environment: Medical clinic setting with regular patient interaction Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person
We are seeking a qualified and experienced Pharmacist to join our team at Trinity Super Specialty Eye Hospital. The successful candidate will be responsible for ensuring safe and effective medication management, maintaining pharmacy operations, coordinating with medical staff, and contributing to the overall profitability and efficiency of the center through excellent pharmaceutical care services. Key Qualifications Bachelor of Pharmacy (B. Pharm) from a recognized institution Valid State Pharmacy Council Registration Minimum 2-3 years of experience in hospital pharmacy (preferred) Knowledge of ophthalmic medications and eye care therapeutics Proficiency in pharmacy management software and MS Office Strong communication skills in English, Tamil, Hindi or Malayalam Day-to-Day Duties and Responsibilities Clinical Pharmacy Operations Dispense prescription medications accurately according to physician orders Provide medication counselling to patients and caregivers Verify prescription authenticity, dosage, and drug interactions Maintain patient medication profiles and allergy records Ensure compliance with all pharmaceutical regulations and hospital policies Drug Dispensing Management Process outpatient and inpatient medication orders efficiently Verify insurance coverage and process claims accurately Handle controlled substance dispensing with proper documentation Manage emergency medication requirements Coordinate with nursing staff for inpatient medication administration Prescription Audits Conduct daily prescription verification and validation Review medication orders for clinical appropriateness Identify and resolve medication discrepancies Maintain audit trails for regulatory compliance Report adverse drug reactions and medication errors Pharmacy Stock Management Monitor inventory levels and medication expiry dates Implement First Expired First Out (FEFO) principles Conduct monthly stock reconciliation and variance analysis Manage cold chain medications and special storage requirements Coordinate with suppliers for timely procurement Billing and Financial Management Process patient billing for medications accurately Handle insurance claims and prior authorizations Maintain cash collection records and daily sales reports Ensure proper documentation for audit purposes Support revenue optimization through efficient billing practices Reorder Level Management Establish and maintain minimum and maximum stock levels Monitor consumption patterns and seasonal variations Generate purchase requisitions based on reorder points Coordinate with corporate office for procurement approvals Optimize inventory investment while ensuring availability Coordination Responsibilities With Doctors Collaborate on medication therapy management Provide drug information and clinical consultation Participate in clinical rounds when required Communicate medication availability and alternatives Support formulary compliance initiatives With Corporate Office Submit monthly pharmacy reports and KPI metrics Coordinate bulk purchasing and contract negotiations Implement corporate pharmacy policies and procedures Participate in corporate training and development programs Provide input on pharmaceutical budget planning With Centre Heads Support center profitability through cost optimization Provide pharmacy performance metrics and analysis Participate in center administrative meetings Coordinate pharmacy operations with overall center goals Implement quality improvement initiatives Job Type: Full-time Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
We are seeking a qualified and experienced Pharmacist to join our team at Trinity Super Specialty Eye Hospital. The successful candidate will be responsible for ensuring safe and effective medication management, maintaining pharmacy operations, coordinating with medical staff, and contributing to the overall profitability and efficiency of the center through excellent pharmaceutical care services. Key Qualifications Bachelor of Pharmacy (B. Pharm) from a recognized institution Valid State Pharmacy Council Registration Minimum 2-3 years of experience in hospital pharmacy (preferred) Knowledge of ophthalmic medications and eye care therapeutics Proficiency in pharmacy management software and MS Office Strong communication skills in English, Tamil, Hindi or Malayalam Day-to-Day Duties and Responsibilities Clinical Pharmacy Operations Dispense prescription medications accurately according to physician orders Provide medication counselling to patients and caregivers Verify prescription authenticity, dosage, and drug interactions Maintain patient medication profiles and allergy records Ensure compliance with all pharmaceutical regulations and hospital policies Drug Dispensing Management Process outpatient and inpatient medication orders efficiently Verify insurance coverage and process claims accurately Handle controlled substance dispensing with proper documentation Manage emergency medication requirements Coordinate with nursing staff for inpatient medication administration Prescription Audits Conduct daily prescription verification and validation Review medication orders for clinical appropriateness Identify and resolve medication discrepancies Maintain audit trails for regulatory compliance Report adverse drug reactions and medication errors Pharmacy Stock Management Monitor inventory levels and medication expiry dates Implement First Expired First Out (FEFO) principles Conduct monthly stock reconciliation and variance analysis Manage cold chain medications and special storage requirements Coordinate with suppliers for timely procurement Billing and Financial Management Process patient billing for medications accurately Handle insurance claims and prior authorizations Maintain cash collection records and daily sales reports Ensure proper documentation for audit purposes Support revenue optimization through efficient billing practices Reorder Level Management Establish and maintain minimum and maximum stock levels Monitor consumption patterns and seasonal variations Generate purchase requisitions based on reorder points Coordinate with corporate office for procurement approvals Optimize inventory investment while ensuring availability Coordination Responsibilities With Doctors Collaborate on medication therapy management Provide drug information and clinical consultation Participate in clinical rounds when required Communicate medication availability and alternatives Support formulary compliance initiatives With Corporate Office Submit monthly pharmacy reports and KPI metrics Coordinate bulk purchasing and contract negotiations Implement corporate pharmacy policies and procedures Participate in corporate training and development programs Provide input on pharmaceutical budget planning With Centre Heads Support center profitability through cost optimization Provide pharmacy performance metrics and analysis Participate in center administrative meetings Coordinate pharmacy operations with overall center goals Implement quality improvement initiatives Job Type: Full-time Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
We are seeking a dedicated Insurance Executive to manage insurance patient claims, coordinate with insurance companies and Third Party Administrators (TPAs), and ensure exceptional patient experience throughout the insurance claim process. The role focuses on facilitating seamless insurance services for patients undergoing cataract surgeries and other specialized eye care treatments. Key Responsibilities Insurance Claims Management Process and manage insurance claims for patients undergoing cataract surgeries, retinal procedures, corneal treatments, and other eye care services Ensure accurate completion of all claim documentation and submission within specified timelines Track claim status and follow up with insurance companies and TPAs for timely settlements Handle claim rejections, denials, and appeals processes effectively Maintain detailed records of all insurance transactions and communications Pre-Authorization and Cashless Benefits Facilitate pre-authorization processes for planned procedures, especially cataract surgeries and major eye treatments Coordinate with insurance companies and TPAs to secure cashless treatment approvals Verify patient insurance coverage, policy limits, and benefit entitlements Ensure all required documentation is complete before treatment commencement Manage emergency authorization processes when required Patient Relations and Support Serve as primary point of contact for patients regarding insurance-related queries and concerns Explain insurance benefits, coverage limitations, and claim processes to patients and their families Provide regular updates on claim status and expected settlement timelines Address patient complaints and concerns related to insurance matters promptly Ensure patient satisfaction throughout the insurance claim journey Documentation and Compliance Maintain accurate and up-to-date patient insurance files and documentation Ensure compliance with insurance company requirements and hospital policies Prepare and submit required medical reports, discharge summaries, and billing documents Coordinate with medical records department for timely documentation Maintain confidentiality of patient information as per regulatory requirements Stakeholder Coordination Liaise with insurance companies, TPAs, and brokers to resolve queries and expedite processes Coordinate with hospital departments including billing, medical records, and patient services Work closely with doctors and clinical staff to obtain necessary medical documentation Maintain positive relationships with insurance company representatives and TPA coordinators Required Qualifications Education Bachelor's degree in Commerce, Business Administration, or related field Additional certification in Insurance or Healthcare Administration preferred Experience Minimum 2-3 years of experience in insurance claim processing, preferably in healthcare sector Experience with eye care or specialty hospital insurance operations is an advantage Knowledge of cashless treatment processes and pre-authorization procedures Technical Skills Proficiency in insurance management software and hospital information systems Good understanding of medical terminology, especially related to ophthalmology Knowledge of various insurance policies, coverage types, and claim procedures Familiarity with TPA operations and processes Core Competencies Strong communication skills in English, Malayalam and Tamil or Hindi Excellent organizational and time management abilities Detail-oriented with high accuracy in documentation Problem-solving skills and ability to handle complex insurance cases Customer service orientation with empathy for patients Ability to work under pressure and meet deadlines Professional demeanor and ethical conduct Key Performance Indicators Claim processing turnaround time Pre-authorization approval rate Patient satisfaction scores for insurance services Claim settlement percentage and timeline Accuracy of documentation and minimal claim rejections Effective resolution of insurance-related patient complaints Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person