KEY ACCOUNT MANAGER Ecommerce Pvt Label (India & ROW) Location: Gurgaon PURPOSE AND IMPACT OF YOUR ROLE Develop and implement targeted marketing and sales strategies for international markets to expand global account reach and strengthen client engagement across diverse regions. Forecast, Budgeting & Planning - Strategy for international market for sales. Fixing the Annual targets / forecast of overall sales and fixing the parameters like sales, KRA, KPI for sales team and all sales staff. Generating the sales with profitability as per company- strategy. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Customer satisfaction survey, generating conducting action plan/ strategy and improving the same. Ability to forecast and visualize the market / trends / key parameters. Give Specific inputs to Product development team for: a) New developments. b) Change / modifications in current products. Prospect for potential new clients and turn this into increased business. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Plan approaches and pitches. - Work with a team to develop proposals that speaks to the client's needs, concerns, and objectives. SKILLS Strong knowledge and understanding of trends, best practices, and industry dynamics. Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers. Strong negotiation and closing skills, with a demonstrated ability to drive sales and achieve revenue targets. Self-motivated and goal-oriented, with a proactive and results-driven approach. Ability to work as a team, manages time effectively, and prioritizes tasks in a fast-paced for salesperson. Proficiency in MS Office (Word, Excel, PPT) Flexibility to travel as required meeting with salesperson for clients & industrial meetings. Strong knowledge of MIS, Power BI and other tools.
MERCHANDISER Location: Barnala/Budhni PURPOSE & IMPACT OF YOUR ROLE Assist in the preparation of budgets, sales and profit targets; Develop and agree plans in partnership with the Buyer that achieve sales and profit targets and implement the agreed departmental strategy. MTS order execution on daily basis from Trident Global Corp Limited. Measure and analyse all commercial decisions within the merchandising function Conversion of Purchase Order to Sales Order by regular follow ups with the SCM team. Coordination with forwarders for dispatch of ready material. Ensuring on time and error free dispatches in the full quantity. Act as the bridge between the customers and the company by addressing customer issues and solving customer problems. Monitoring customer warehouse inventory levels and submitting comprehensive inventory reports each week. Ensuring continuous efforts of cost reduction in coordination with the SCM team. SKILLS Adherence to tools such as SAP and relevant customer portals. Experience of more than 2 years in merchandising or retail. Strong communication & interpersonal skills. Strong proactive approach and comfortable in adjusting in a dynamic environment. Thriving in matrix environments and are adept at influencing and coordinating with different stakeholders.
Operations Executive - D2C Location: Gurgaon PURPOSE AND IMPACT OF YOUR ROLE/KEY RESPONSIBILITIES Order Fulfilment & Dispatch Coordination: Coordinate with multiple warehouses to ensure timely order dispatches. Monitor and enforce strict TATs (Turnaround Times) for deliveries. Track shipments and proactively chase logistics partners for delays or exceptions. Customer Communication (Post-Purchase): Act as the bridge between customers and logistics partners for delivery updates. Resolve delivery-related issues and ensure customer satisfaction. Platform Management: Operate and manage backend processes on platforms like Vinculum, Shopify, Delhivery One, and Amazon Shipping. Raise and follow up on tickets, claims, and reimbursements across platforms. Inventory Planning: Plan and manage inventory for the D2C channel. Coordinate with warehouse teams to maintain optimal stock levels. Analyse sales data to forecast inventory needs. EXPERIENCE & QUALIFICATIONS: 2 - 4 years of experience in e-commerce/D2C backend operations or logistics. Hands-on experience with Vinculum, Shopify, Delhivery One, and Amazon Shipping is a plus. Strong coordination and follow-up skills. Ability to work independently and manage multiple stakeholders.
PURPOSE AND IMPACT OF YOUR ROLE/KEY RESPONSIBILITIES Analyse and understand the product requirements and specifications Develop innovative, cost-effective, and sustainable packaging solutions for home textile products at myTrident Collaborate with Design and Sales & Marketing teams to ensure packaging aligns with brand identity and product positioning. Identify and source appropriate packaging materials and vendors, both domestic and international. Work closely with vendors to ensure quality, timely delivery, and compliance with specifications. Ensure the packaging meets safety and health regulations Conduct packaging tests to ensure durability, aesthetics, and functionality during handling and shipping. Monitor and manage packaging inventory, costs, and supply timelines. Stay updated on market trends, consumer preferences, and sustainable packaging technologies. Ensure compliance with regulatory and retailer-specific packaging requirements. Support artwork development and approval processes for packaging. SKILLS Strong understanding of packaging materials, printing techniques, and structural design. Good sourcing and negotiation skills. Excellent project management and time management abilities. Strong communication and coordination skills across cross-functional teams. Attention to detail and problem-solving mindset. EXPERIENCE & QUALIFICATIONS: 3 - 5 years of experience in packaging development and sourcing. Any bachelors degree (preferably in Industrial Design or related field) Experience working with domestic suppliers. Prior exposure to sustainable packaging initiatives is a plus.
MERCHANDISER Location: Barnala, Punjab PURPOSE & IMPACT OF YOUR ROLE Assist in the preparation of budgets, sales and profit targets; Develop and agree plans in partnership with the Buyer that achieve sales and profit targets and implement the agreed departmental strategy. MTS order execution on daily basis from Trident Global Corp Limited. Measure and analyse all commercial decisions within the merchandising function Conversion of Purchase Order to Sales Order by regular follow ups with the SCM team. Coordination with forwarders for dispatch of ready material. Ensuring on time and error free dispatches in the full quantity. Act as the bridge between the customers and the company by addressing customer issues and solving customer problems. Monitoring customer warehouse inventory levels and submitting comprehensive inventory reports each week. Ensuring continuous efforts of cost reduction in coordination with the SCM team. SKILLS Adherence to tools such as SAP and relevant customer portals. Experience of more than 2 years in merchandising or retail. Strong communication & interpersonal skills. Strong proactive approach and comfortable in adjusting in a dynamic environment. Thriving in matrix environments and are adept at influencing and coordinating with different stakeholders.