Treasury Applications Support - FIS Trax

We are looking for a strong Treasury Applications professional to join Kyndryls Payments team to perform bank account management process, providing workflows for opening, closing, and maintaining bank accounts. This includes reading bank documentation and contacting banks for additional troubleshooting. You will need to identify the underlying issues causing payment failures and work towards resolving them.

Responsibilities include:

• Perform risk-based, objective, and independent financial and operational audits of Kyndryl’s processes and controls
• Execute on the established audit framework to give reasonable assurance of design and effectiveness of processes and controls
• Perform all phases of the audit engagements, including, but not limited to, planning and scoping, identification and evaluation of risks and opportunities, developing and conducting testing to evaluate the design and the effectiveness of processes and controls, identifying and reporting findings, suggesting recommendations for improvements to Kyndryl’s processes and systems and following up with audit client remediations
• Ensure quality of work and deliverables in accordance with professional and Kyndryl GAO standards
• Provide strong analytical and critical thinking skills to identify root cause of issues and develop recommendations to improve Kyndryl’s control posture
• Analyze complex problems/issues, anticipate potential risks and impacts. Develop and recommend solutions
• Demonstrate clear and effective verbal, written and oral communication skills to report out on audit status, results and/or issues to Kyndryl leadership
• Develop a strong understanding of the business, operations, policies and procedures of the business, processes, and areas under review
• Serve as trusted advisor for business process and internal controls
• Assists with other projects and various administration tasks as they may arise

As a Technical Owner, you will be responsible for the overall governance, support, and maintenance of the assigned FIS platform. You will need to gather and present evidence related to the payment processes and configurations during audits. This involves tracking support incidents and user requests, ensuring that all appropriate incidents are driven to closure 

Your Future at Kyndryl

Job Qualifications:

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Bachelor's Degree
• Required minimum 3 years of experience in managing and supporting payment processes
• Ability to manage payment workflows and perform root cause analysis.
• Experience in maintaining documentation and supporting audit processes.
• Familiarity with managing support queues and incident resolution.
• Responsible for cash management, inter company settlements, hedge trading, trade settlements, and accounting
• Self-starter with the ability to take initiative and work independently.
• Capable of executing tasks with minimal supervision.
• Strong oral and written communication skills.
• Effective problem-solving abilities.
• Team player with collaborative mindset.

Preferred Technical and Professional Expertise

• Knowledge of Microsoft Power Suite.
• Knowledge of FIS Trax, FIS Integrity, and FIS eBAM platforms.