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11 Job openings at Travelwings.com
Performance Marketing Manager

Gurugram

7 - 12 years

INR 11.0 - 20.0 Lacs P.A.

Hybrid

Full Time

Job Overview: Travelwings.com is looking for a dynamic and results-driven Manager - Performance Marketing to lead our digital growth initiatives. The role will focus on Google Ads and Facebook Ads , optimizing performance marketing campaigns to drive customer acquisition, engagement, and retention. The candidate will also manage a team of performance marketers and collaborate with cross-functional departments to maximize campaign effectiveness. Key Responsibilities: Develop, execute, and optimize performance marketing strategies across Google Ads, Facebook Ads, and other paid channels. Manage and scale paid media budgets effectively to ensure high ROI and customer acquisition cost (CAC) efficiency . Lead and mentor a team of performance marketing specialists, ensuring campaign execution aligns with business goals. Continuously analyze and optimize campaign performance metrics , including CTR, CPC, CPA, ROAS, and LTV. Work closely with the creative team to develop high-performing ad copies, visuals, and landing pages. Implement A/B testing strategies to improve conversion rates and ad performance. Collaborate with data analysts to generate insights from campaign performance and leverage data-driven decision-making. Stay updated with industry trends, algorithm updates, and best practices to maintain a competitive edge. Manage relationships with advertising partners, agencies, and platforms to explore new opportunities and technologies. Key Requirements: 7+ years of experience in performance marketing , with a focus on Google Ads and Facebook Ads. Proven track record of managing large-scale paid media budgets and delivering strong business results. Hands-on experience in campaign setup, optimization, and audience segmentation . Strong analytical skills with proficiency in tools like Google Analytics, Google Tag Manager, Facebook Business Manager , and data visualization platforms. Ability to manage a team, delegate tasks effectively, and foster a high-performance culture. Strong understanding of funnel marketing, retargeting strategies, and digital attribution models . Excellent communication and stakeholder management skills. Prior experience in the travel or e-commerce industry is a plus.

Brand Designer

Gurugram

5 - 7 years

INR 8.5 - 10.0 Lacs P.A.

Hybrid

Full Time

Key Responsibilities Brand & Visual Identity Define and evolve the visual language of the Travelwings brand across digital and offline touchpoints. Create high-impact marketing collateral including campaign visuals, social media assets, ad creatives, print materials, and email campaigns. Own brand consistency across internal and external communication. Partner with content, marketing, and product teams to deliver cohesive storytelling. UI/UX & Digital Design Design user-centric web and mobile experiences on landing pages, microsites, and interactive components. Translate product and marketing needs into engaging, intuitive user flows and interfaces. Collaborate with developers to ensure pixel-perfect implementation and responsive design fidelity. Conduct heuristic evaluations and support lightweight user research/testing cycles to improve usability. Creative Strategy & Leadership Serve as a design thought partner to cross-functional teams, contributing to campaign planning, feature launches, and branding initiatives. Stay ahead of design trends and tools, introducing new formats and techniques to raise creative standards. Manage and mentor junior designers, offering feedback and ensuring quality benchmarks. Requirements 5-7 years of professional experience in brand design, UI/UX, or creative direction, ideally in a startup or high-growth environment. A standout portfolio showcasing a mix of brand design and UI/UX work across web, mobile, and social. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, preferred) and Figma/XD . Strong understanding of visual hierarchy, typography, color theory, composition, and responsive design principles. Ability to manage multiple projects simultaneously and meet tight deadlines without compromising quality. Excellent communication skills with a collaborative mindset. Experience in the travel, lifestyle, or e-commerce domain is a strong plus.

Senior Brand Designer

Gurgaon, Haryana, India

5 - 7 years

Not disclosed

On-site

Full Time

Overview : We’re seeking a creative leader who can blend exceptional graphic design sensibilities with hands-on UI/UX expertise . This role is ideal for a designer who can think both strategically and executionally, owning the brand’s visual narrative while crafting user-centric digital journeys. Key Responsibilities: Brand and Visual Identity Define and evolve the visual language of the Travelwings brand across digital and offline touchpoints. Create high-impact marketing collateral including campaign visuals, social media assets, ad creatives, print materials, and email campaigns. Own brand consistency across internal and external communication. Partner with content, marketing, and product teams to deliver cohesive storytelling. UI/ UX & Digital Design Design user-centric web and mobile experiences on landing pages, microsites, and interactive components. Translate product and marketing needs into engaging, intuitive user flows and interfaces Collaborate with developers to ensure pixel-perfect implementation and responsive design fidelity Conduct heuristic evaluations and support lightweight user research/testing cycles to improve usability. Creative Strategy & Leadership Serve as a design thought partner to cross-functional teams, contributing to campaign planning, feature launches, and branding initiatives. Stay ahead of design trends and tools, introducing new formats and techniques to raise creative standards Manage and mentor junior designers, offering feedback and ensuring quality benchmarks. Requirements 5-7 years of professional experience in brand design, UI/UX, or creative direction, ideally in a startup or high-growth environment. A standout portfolio showcasing a mix of brand design and UI/UX work across web, mobile, and social. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, preferred) and Figma/XD. Strong understanding of visual hierarchy, typography, color theory, composition, and responsive design principles. Ability to manage multiple projects simultaneously and meet tight deadlines without compromising quality. Excellent communication skills with a collaborative mindset. Experience in the travel, lifestyle, or e-commerce domain is a strong plus. Show more Show less

Senior Brand Designer

Gurgaon, Haryana, India

5 - 7 years

Not disclosed

On-site

Full Time

Job Overview: We’re seeking a creative leader who can blend exceptional graphic design sensibilities with hands-on UI/UX expertise . This role is ideal for a designer who can think both strategically and executionally, owning the brand’s visual narrative while crafting user-centric digital journeys. Key Responsibilities Brand & Visual Identity Define and evolve the visual language of the Travelwings brand across digital and offline touchpoints. Create high-impact marketing collateral including campaign visuals, social media assets, ad creatives, print materials, and email campaigns. Own brand consistency across internal and external communication. Partner with content, marketing, and product teams to deliver cohesive storytelling. UI/UX & Digital Design Design user-centric web and mobile experiences on landing pages, micro sites, and interactive components. Translate product and marketing needs into engaging, intuitive user flows and interfaces. Collaborate with developers to ensure pixel-perfect implementation and responsive design fidelity. Conduct heuristic evaluations and support lightweight user research/testing cycles to improve usability. Creative Strategy & Leadership Serve as a design thought partner to cross-functional teams, contributing to campaign planning, feature launches, and branding initiatives. Stay ahead of design trends and tools, introducing new formats and techniques to raise creative standards. Manage and mentor junior designers, offering feedback and ensuring quality benchmarks Requirements 5-7 years of professional experience in brand design, UI/UX, or creative direction, ideally in a startup or high-growth environment. A standout portfolio showcasing a mix of brand design and UI/UX work across web, mobile, and social. Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects preferred) and Figma/XD. Strong understanding of visual hierarchy, typography, color theory, composition, and responsive design principles. Ability to manage multiple projects simultaneously and meet tight deadlines without compromising quality. Excellent communication skills with a collaborative mindset. Experience in the travel, lifestyle, or e-commerce domain is a strong plus. Show more Show less

Content Analyst

Gurgaon, Haryana, India

0 years

Not disclosed

On-site

Full Time

We're looking for a Content Analyst to craft high-impact short-form content while working closely with our SEO and Retention teams. The ideal candidate should have a strong aptitude for conducting thorough research and a flair for creating compelling short-form content. You'll play a key role in shaping how we communicate with users, ensuring all content is data-driven, engaging, and aligned with business goals. Key Responsibilities Content Research & Development: Conduct research to generate ideas and short-form content, including emails, product descriptions, and communication. SEO Collaboration: Work closely with the SEO team to improve tags and on-site content to enhance search engine visibility. Performance Analysis: Utilize analytics tools to monitor content performance, providing insights and recommendations for optimization. Competitor Content Mapping: Analyze competitor content strategies to identify trends and opportunities for enhancing short-form content. Content Auditing: Regularly review existing content to identify areas for improvement and ensure accuracy and relevance. Requirements Exceptional communication skills, with strong writing, research abilities, and keen attention to detail is a must. A background in Marketing, Communications, English, Journalism, Business, or related fields is preferred. Familiarity with SEO fundamentals and analytics tools (e.g., Google Analytics, WebEngage), with the ability to analyze content performance and derive actionable insights is a plus. Show more Show less

Retention Lead

Gurugram

5 - 8 years

INR 7.0 - 15.0 Lacs P.A.

Work from Office

Full Time

About the Role We are seeking a strategic, data-driven, and creatively sharp Retention Lead to own and scale our customer lifecycle marketing and retention efforts. This role is critical in driving engagement, repeat purchases, and reducing churn across our platform. You will be responsible for building personalized customer journeys, spearheading CRM campaigns, and working cross-functionally to boost customer lifetime value and user satisfaction. Key Responsibilities Retention Strategy & Execution Design and implement end-to-end retention strategies including win-back campaigns, dormant user activation, early access initiatives, loyalty efforts, and advocacy-based campaigns. Define full customer journeys across lifecycle stages and identify areas for optimization using marketing analytics and user insights. Develop CRM marketing strategies to boost traffic, repeat purchases, retention, and cross-sell opportunities. Customer Segmentation & Campaign Management Build data-driven segmentation models to personalize communication and target cohorts effectively (new, active, at-risk, dormant, etc.). Conceptualize and execute CRM campaigns across Email, SMS, In-App, and other channels using tools like WebEngage, MoEngage, or Clevertap. Educate and engage users through well-crafted messaging journeys and trigger-based automations. Responsible for quality assurance of all CRM campaigns and ensuring customer experience excellence. Collaboration & Merchandising Alignment Coordinate with product owners, designers, campaign planners, and other stakeholders to execute campaigns aligned with user funnels and marketing objectives. Work closely with marketing, tech, product, ops, and commercial teams to ensure an integrated retention and engagement strategy. Drive platform-level merchandising, campaign visibility, and product discoverability through banners, content, and homepage promotions. Analytics & Reporting Leverage tools like Google Analytics, and CRM dashboards to analyze user behavior, transaction/search patterns, and campaign performance. Design and maintain campaign dashboards and weekly/monthly performance reports. Conduct A/B tests and data-driven experiments to optimize campaign performance. Generate insights and forecasts from customer and sales data to anticipate trends and inform strategy. Customer Engagement Planning Create and maintain monthly event and campaign calendars tailored around user behavior, seasonal trends, and festive events. Devise detailed merchandising communication plans and visibility strategies to boost CTRs and conversions. Understand and optimize on-platform user funnels and landing page experiences to enhance engagement and conversion. Qualifications & Skills 5-8 years proven experience in e-commerce CRM, lifecycle marketing, or retention-focused roles. Proficiency with tools such as WebEngage, MoEngage, Clevertap and Google Analytics Hands-on experience with customer segmentation, funnel optimization, and campaign performance analysis. Working knowledge of online merchandising, campaign planning, and traffic/sales metric tracking. Excellent communication and cross-functional coordination skills. Ability to work in a fast-paced, data-driven, and results-oriented environment. A strong understanding of the retail landscape and customer experience principles.

Operations Analyst (Travel)

Gurugram

5 - 10 years

INR 4.0 - 7.0 Lacs P.A.

Hybrid

Full Time

Job Overview We are seeking a dynamic and analytical Manager - Commercial & Expansion from the travel industry to drive our pricing strategies, market positioning, and revenue growth across multiple regions. This role requires a balance of strategic thinking and hands-on execution, with responsibilities spanning pricing intelligence, profit optimization, partner negotiations, technical coordination, and cross-departmental collaboration. The ideal candidate will have strong commercial acumen, a deep understanding of the travel industry, and the ability to lead initiatives that support both branch-level and company-wide growth. Key Responsibilities Pricing & Revenue Optimization Scrape and monitor airfare data across our website, competitor sites, and metasearch platforms (e.g., Skyscanner, Google Flights, Wego, Kayak). Analyze competitive pricing and positioning in real-time and implement strategic pricing adjustments. Apply markups and discounts based on scraped data, airline deals, and updated commission structures. Maintain and update commission rules in line with airline updates. Business Growth & P&L Management Monitor fluctuations in airline fares and route performance across markets and take corrective action. Optimize pricing strategies to align with overall P&L goals. Maintain daily P&L and sales transaction reports for branch-level analysis. Brand Promotion & Deal Activation Activate and manage promotional deals in coordination with branches and backend systems (POS). Coordinate with marketing to ensure competitive fares are reflected in promotional materials. Collaborate with airline partners and internal stakeholders to secure best-value deals. Technical Coordination Identify and report technical issues affecting fare visibility, bookings, or partner integrations. Support integration of new PCCs, payment gateways, and suppliers in coordination with the tech team. Assist in monitoring fare visibility on Google Flights to prevent listing issues. Cross-functional Support & Administration Create and manage promotional coupon codes for internal use. Review Not Booked Reports (NBRs) and escalate unresolved booking issues. Validate ADMs (Agency Debit Memos) from airlines and coordinate follow-ups. Liaise with departments such as Operations, Marketing, and Business Development for alignment on commercial priorities. Key Requirements Bachelor's degree in Business, Marketing, Travel & Tourism, or related field (MBA preferred). 5-10 years of experience in a commercial role within the travel industry, preferably in a managerial capacity. Strong understanding of airline pricing, metasearch engines, and travel booking platforms. Proficiency in data analysis, P&L management, and reporting tools. Excellent negotiation and stakeholder management skills. Technical acumen to coordinate with IT teams on integrations and system improvements. Strong attention to detail, analytical thinking, and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment and manage cross-functional projects.

Business Analyst - Payment Gateway

Gurgaon, Haryana, India

5 - 6 years

None Not disclosed

On-site

Full Time

Job Overview: We are seeking a highly analytical and detail-oriented Business Analyst - Payment Gateway to join our Payments team. This role is critical to ensuring seamless transaction processing for our Travel OTA platform. The analyst will monitor and analyze the performance of our payment gateway systems, work with both internal and external stakeholders, and play a key role in improving payment success rates, reducing fraud risk, and enhancing the overall customer payment experience. Key Responsibilities: Monitor and analyze payment gateway performance metrics including transaction success rates, failure reasons, chargebacks, and fraud trends. Investigate payment failures, analyze root causes, and collaborate with internal teams and payment service providers to improve success rates. Perform data-driven analysis on booking and payment trends to optimize payment processing efficiency and boost conversions. Collaborate with Finance, Operations, Marketing, and IT teams to reconcile transactions and resolve settlement discrepancies. Support fraud prevention teams by monitoring suspicious activities and implementing risk mitigation strategies. Manage relationships with payment gateway providers, ensuring SLAs are met and resolving technical or operational issues promptly. Assist support teams in troubleshooting and resolving customer payment-related issues. Generate and maintain regular reports on key payment performance indicators such as authorization rates, chargeback ratios, and processing fees. Stay up to date on industry best practices, compliance standards, and emerging payment technologies. Requirements 5 to 6 years of experience in payment processing, fintech, e-commerce, or Travel OTA industry. Proficiency in SQL, Excel, and/or BI tools for analysis and reporting is a must. Strong understanding of payment gateways, PSPs, acquiring banks, and fraud prevention systems. Hands-on experience with transaction monitoring tools and data analytics platforms. Experience with chargeback management and fraud detection strategies is preferred. Bachelor’s degree in Business, IT, or a related field. Strong analytical and problem-solving skills with an eye for trends and root cause identification. Excellent communication and stakeholder management skills. Familiarity with PCI-DSS compliance and industry regulations is a plus.

Business Analyst - Payment Gateway

haryana

2 - 6 years

INR Not disclosed

On-site

Full Time

You will collaborate with Finance, Operations, Marketing, and IT teams to reconcile transactions and resolve settlement discrepancies. Additionally, you will support fraud prevention teams by monitoring suspicious activities and implementing risk mitigation strategies. To excel in this role, you must have proficiency in SQL, Excel, and/or BI tools for analysis and reporting. Hands-on experience with transaction monitoring tools and data analytics platforms is also essential. Preferred qualifications include experience with chargeback management and fraud detection strategies, along with a Bachelor's degree in Business, IT, or a related field. Your strong analytical and problem-solving skills, coupled with an ability to identify trends and root causes, will be crucial for success in this position. Effective communication and stakeholder management skills are required to interact efficiently with various teams. Familiarity with PCI-DSS compliance and industry regulations would be advantageous for this role.,

Assistant Manager - Performance Marketing

Gurugram

4 - 6 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Overview: Travelwings.com is looking for a dynamic and results-driven Assistant Manager - Performance Marketing to join our growth marketing team. You will be responsible for managing and optimizing performance campaigns across digital channels, driving customer acquisition, revenue, and ROI. You will work closely with internal stakeholders and external partners to execute data-driven strategies, analyze campaign performance, and continuously improve results. Key Responsibilities: Campaign Management Plan, execute, and optimize paid marketing campaigns across Google Ads, Meta (Facebook/ Instagram), YouTube, Display, and other digital channels. Manage budgets, bidding strategies, and pacing across platforms to maximize efficiency and ROAS. Coordinate with creative and content teams to develop high-converting ad creatives and landing pages. Performance Analysis & Optimization Monitor daily, weekly, and monthly performance KPIs (CPA, CTR, CVR, ROAS, etc.) Identify trends, insights, and opportunities for scale or efficiency improvements. A/B test ad creatives, audiences, landing pages, and targeting strategies. Reporting & Insights Create and maintain dashboards and reports using tools like Google Analytics, Data Studio, Excel/Sheets, etc. Provide actionable insights to leadership and cross-functional teams. Collaboration Work with product, analytics, and design teams to improve funnel conversion rates and campaign performance. Coordinate with agencies or channel partners where applicable. Strategy & Innovation Stay updated on digital marketing trends, tools, and platform updates. Recommend and pilot new growth channels or tactics. Key Requirements: 4-6 years of hands-on experience in paid digital marketing. Strong understanding of funnel marketing, retargeting strategies, and digital attribution models. Certification in Google Ads or Meta Blueprint preferred. Knowledge of SEO, email marketing, or CRM strategies is an advantage. Experience in e-commerce, travel, or B2C growth roles is a plus.

Assistant Manager - Performance Marketing

Gurgaon, Haryana, India

4 - 6 years

None Not disclosed

On-site

Full Time

Job Overview: Travelwings.com is looking for a dynamic and results-driven Assistant Manager - Performance Marketing to join our growth marketing team. You will be responsible for managing and optimizing performance campaigns across digital channels, driving customer acquisition, revenue, and ROI. You will work closely with internal stakeholders and external partners to execute data-driven strategies, analyze campaign performance, and continuously improve results. Key Responsibilities: Campaign Management Plan, execute, and optimize paid marketing campaigns across Google Ads, Meta (Facebook/ Instagram), YouTube, Display, and other digital channels. Manage budgets, bidding strategies, and pacing across platforms to maximize efficiency and ROAS. Coordinate with creative and content teams to develop high-converting ad creatives and landing pages. Performance Analysis & Optimization Monitor daily, weekly, and monthly performance KPIs (CPA, CTR, CVR, ROAS, etc.) Identify trends, insights, and opportunities for scale or efficiency improvements. A/B test ad creatives, audiences, landing pages, and targeting strategies. Reporting & Insights Create and maintain dashboards and reports using tools like Google Analytics, Data Studio, Excel/Sheets, etc. Provide actionable insights to leadership and cross-functional teams. Collaboration Work with product, analytics, and design teams to improve funnel conversion rates and campaign performance. Coordinate with agencies or channel partners where applicable. Strategy & Innovation Stay updated on digital marketing trends, tools, and platform updates. Recommend and pilot new growth channels or tactics. Requirements 4-6 years of hands-on experience in paid digital marketing. Strong understanding of funnel marketing, retargeting strategies, and digital attribution models. Certification in Google Ads or Meta Blueprint preferred. Knowledge of SEO, email marketing, or CRM strategies is an advantage. Experience in e-commerce, travel, or B2C growth roles is a plus.

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