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0.0 - 5.0 years
2 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Graduate/Under Graduate for gurgaon location Travel process 24*7 shift Both Side cabs WHATSAPP cv to HR 79827 39499
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Noida
Work from Office
Requirements: 1+ years of experience in PPC/Cruise travel sales. Strong spoken English Rotational shifts Perks: Lucrative incentives Hike on last drawn salary
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
New Delhi, Gurugram
Work from Office
Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immediate joiner Only send me your cv on whatsapp - 8512850830
Posted 1 month ago
0.0 - 3.0 years
4 - 5 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit Hiring for customer support profile Chat Process Undergrad/ Grad - 4 LPA Experienced - 5.5 LPA 5.5 Days working Cab facility in odd hours Rotational shifts and Rotational Offs Location: Gurgaon EXCELLENT COMMUNICATION REQUIRED contact- YUKTI
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
No of Positions -5 Shift : Evening /Night Candidate must have atleast 1 +yrs of exp in PPC travel process Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent comms skills
Posted 1 month ago
1.0 - 6.0 years
5 - 7 Lacs
New Delhi, Gurugram
Work from Office
Urgent hiring for Travel Sales consultant Experience - only International Flight sales skills- PPC and Meta calls salary - 35k to 70k location - Delhi Ncr DROP CV 7011890554
Posted 1 month ago
2.0 - 4.0 years
2 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for US / UK Travel Sales / Cruise Booking/Airline PPC /Quality Analyst 2 Year Experience in Travel industry ( Voice Process ) Location- Delhi Gurugram Drop Your CV 9931176310
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Travel Quality Analyst (US Process ) Exp. required min. 1 year (Relevant exp. PPC must ) Salary up to 45k Location : Delhi / Gurgaon Cab : yes Meals : Yes Shift : Rotational & Night 5 days working sat & sun fixed off Drop cv 7011890554
Posted 1 month ago
1.0 - 6.0 years
6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Job description: Are you interested in the travel business and international environment, career growth opportunities, and dynamic tasks where you will use your communication and selling skills well? If your answer is yes, then come and join us! About us We work with a few major projects like WowFare, Ovago, HOP2, and Arangrant. What we offer as a company: official employment, introductory and continuous training, people-oriented management, and good compensation, which allows for good earnings; professional development, and unmatched experience in international projects. Please find us on social media: https://Omprime.com/ https://www.linkedin.com/company/omprime/posts/?feedView=all/ At wowfare we serve over 1500 customers per day and we strongly believe there is no such thing as an average customer. We understand the importance of continuous focus on customers and are committed to maintaining an excellent customer experience throughout the journey. We are looking for empathetic people, who are passionate about customer service and striving for excellence in their work. Roles and Responsibilities: Guide clients through travel options available in our database; Contact real and potential clients for support and intermediation in the sale of airline tickets. Write and send emails to real and potential customers about valid company offers, needed for the support and intermediation in their marketing. To update, use and complete the customer database with information and requirements on old/ new or potential clients in order to provide support and intermediation in the sale of airline tickets. Promote the company products in order to provide support and intermediation in their marketing Respond in a professional and timely manner to clients' complaints, questions and requests regarding available offers in order to grant support and intermediation in their commercialization Answer all questions persuasively and professionally; Offer the best and the most qualitative services for our customers; Meta Calls- Kayak, Skyscanner, Priceline; Responsible only for pitching higher fares, ticketing will be taken care of by experts. Main requirements: English skills above average; Experience in OTA (Online Travel Agencies) for at least 1 year in US Flight Sales; GDS knowledge will be considered a plus; Good sense of responsibility, commitment, and dedication; Needed equipment (strong computer, headset) and strong internet connection. Perks and Benefits: Official employment; Friendly team, people-oriented management; Good remuneration & Incentive scheme. Medical benefits Candidates with 1+Years of Flight Sales experience, Please Reach our Recruitment Team at-9674936068 or tanwi.j@Omprime.com
Posted 1 month ago
8.0 - 13.0 years
12 - 16 Lacs
Pune
Work from Office
Position: Sr Manager OTA Operations Location: Pune Employment type: Permanent Job type: Full time Profile Summary: IGT Solutions is looking for a Sr Manager business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the BPO operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership . Primary Job Responsibilities: Liaison between Client and the company to build and maintain smooth operations delivery and expanding relationship with the client Manage all resources and operations on daily basis to ensure timeliness adherence to SLAs to the mutual satisfaction of the client and the company Responsible for opportunity identification Devise solutions and strategies for improving performance & critical metrics like AHT/CSAT/Quality Manage attrition and facilitate a people friendly environment Setting Targets for Performance for all levels (Assistant Managers, Team Leaders, Quality & Agents level) Designing and presenting all Performance Reviews to the client and the company Leadership Team Responsible for profitability of the project Responsible for organizing various processes related site calibrations to ensure stability and clarity on product among all/other sites Performance management of team members Fostering a business-oriented relationship through regular interactions and ongoing communication Providing frequent status reports on team performance including plans for improvement Ensuring people development and profit enhancement Provide statistical performance trends and plans of execution to maintain strong areas and build on opportunities Track and evaluate performance to identify gaps and implement corrective action when required Education and Essential Experience: Analytical aptitude, eye to detail and problem solving attitude Proven ability to build, manage and foster a team-oriented environment Have an ability to understand Staffing adherence and Schedule Adherence Proven ability to work creatively and analytically in a problem-solving environment Desire to work in service/Sales environment Excellent communication (written and verbal) and interpersonal skills Excellent leadership and management skills Client engagement and interface exposure a must Exposure to P&L management an added advantage Min. 2 Yrs. of experience in managerial role Personal Style Enablers: Ability to motivate and inspire teams Innovative and able to foresee market conditions Excellent people manager, open to direction and a collaborative work style and commitment to get the job done Persuasive with details and facts Confident, flexible with the ability to work in a fast paced and changing environment Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. Extrovert with a blend of sales mind set It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Posted 1 month ago
1.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
Moderate all customer reviews and respond to email queries Meets or exceeds quality and productivity goals assigned by management Demonstrates clear and polite written and oral communication
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP Robin 9811395068 Sahib 8448577782 Abhishek 9911862228 Yash 9911862220 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Greetings from WNS! We have an opportunity with WNS for an Assistant Manager's role with Travel experience, Assistant Manager - Operations Full-time Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description • Establish and maintain regular feedback mechanisms, including weekly 1:1 meetings and team discussions, to review performance, identify areas for development, and provide coaching opportunities.• Provide real-time performance management through consistent monitoring, including call reviews, to uphold quality standards.• Serve as the primary escalation point for Travel Advisors, addressing and resolving complex issues and removing obstacles to ensure smooth operations.• Actively participate in and contribute to team meetings, fostering an environment of open communication and collaboration.• Monitor the agents impacts on customer satisfaction.• Proactively track key performance indicators (KPIs) such as call quality, average handle time (AHT), and first call resolution (FCR), etc• Ensure you effectively addresses customer complaints and concerns in a timely manner, contributing to the overall customer experience.• Has to coordinate and communicate with clients/vendors via voice channel• Will work on a 24/7 shift schedule including graveyard shifts, weekends, and holidays. Qualifications • Analytical skills and time management, exceptional customer service skills, eye for detail• Strong interpersonal and English communication skills (verbal & written) with the ability to communicate effectively with both internal and external stakeholders.• GDS skill on any GDS (preferred)• Understanding of travel tools/geography (preferred)• Experience in TMC/ Corporate travel• Previous experience (2-3 yrs) of leading team of agents (10-15 members) Interested candidates can reach out to me on pranali.morvekar@wns.com with their updated CV and below details, Name Total Exp Relevant exp on GDS? Current Company Current CTC Expected CTC NP Current location Expected location
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Manage inbound calls and provide outstanding customer service to international travelers. Address customer inquiries and resolve issues related to travel plans, cancellations, and refunds promptly and effectively. Apply now @ Anshuk @ 9942180221 Required Candidate profile Excellent verbal communication skills with a professional tone. Strong problem-solving ability and the capacity to handle difficult situations with grace. Fresher / Experience both are equally welcome Perks and benefits Both side cab Mediclaim incentives
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Travel Quality Analyst (US Process ) Exp. required min. 1 year (Relevant exp. PPC must ) Salary up to 45k Location : Delhi / Gurgaon Cab : yes Meals : Yes Shift : Rotational & Night 5 days working sat & sun fixed off Salary date 7th
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls. Car Rental Process Having exp in Car Rental Process voice Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required Car Rental Process Sound knowledge of International Process Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Vanshika- 9811770437
Posted 1 month ago
1.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities We are hiring for Multiple processes # Chat process We are hiring for a 100% non voice process. Responsible for solving customers queries over the chat related to telecom products and services. # Blended Process Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also. # Voice Process Hiring for a complete voice process. Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans. # Travel Process Responsible for solving queries of the customers and helping them for various hotel bookings. # Banking Process Responsible for solving banking products and services related queries of the customers over the calls. Preferred candidate profile Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english. Candidate should be comfortable working in 24*7 shifts. Perks and benefits Salary up to 41k in hand. Excellent incentives. Good career growth. 5 days working. Cab facility and lot more benefits. Top Most brand name. To apply and for any queries whats app or call @ Keshu - 7669330505 OR Itisha - 9990052966
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
JOB ALERT | WALK IN INTERVIEW | CUSTOMER SUPPORT | WORK FROM OFFICE | NO SALES | NO TARGET | IMMEDIATE JOINING | MULTINATIONAL BPO | GRADUATE | FRESHER | EXPERIENCE Hello Jobseekers!! Greetings From ShiningStars ITPL If you're passionate about connecting with people and providing outstanding support, your next opportunity is here! We're seeking Customer Care Executives to help the company build lasting relationships. Locations: Shivaji Nagar Kudlu Gate Manayata Tech Park, Nagavara Preferred candidate profile: Must be Graduate with good command over English and Hindi speaking both. Immediate joiners preferred. Should be comfortable with walk-in interview . Age limit should not be more than 30. Key Responsibilities: Answer Inquiries: Provide information about products, services, and policies. Resolve Issues: Troubleshoot problems, address complaints, and offer solutions. Record Interactions: Document customer communications and resolutions in CRM systems. Ensure Satisfaction: Build rapport, provide positive experiences, and follow up to confirm resolution. Gather Feedback: Collect customer input for service/product improvement. Salary: Fresher - Up to 22000 CTC, Max. 17000 In-Hand Experience - Up to 30k CTC, Max. 25000 In-Hand Apart from salary, employees will get quarterly bonus/incentives and retention bonus as well. Feel free to connect over call or share your updated resume on WhatsApp @ 9569433682 - Indrajeet Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #JOBS #EMPLOYMENT #FRESHER #EXPERIENCE #HIRING #FREEJOBS #GRADUATE #COMPANYJOBS #MNC #CAREER #NAUKRI #CORPORATE #BANGALORE
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Noida, Dehradun, New Delhi
Work from Office
Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 60K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call / Whats app 8368904214 We are hiring experienced Travel Sales Consultant Min 1 year us travel sales experience only +Amadeus-PPC/META Calls No Freshers Immediate Joiner Salary upto 65k+Unlimited Incentives Raipur Road Dehradun Required Candidate profile Call / Whats app 8368904214
Posted 1 month ago
2.0 - 3.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Experienced Travel Sales Consultant with a proven track record in handling US/UK travel sales. Specialized in Meta and PPC campaign leads,delivering high booking volumes with strong upselling skills No Fresher Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and salary bracket QA Salary - upto 45 k CS/ Retention - 30 to 45 k Sales - Upto 75 k SEO - 30 k Team Leader upto 12 LPA *No Fresher/other Process Experience Perks and benefits Both side transport Meal incentive
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Gurugram location - Walk in interviews International Voice process Graduate fresher or under graduate with 6 months bpo experianced 5 Days working Rotational Shift Rotational off Both side cab Call/ Drop cv on 8826770027 Shivam, 7428370506 - Ritu Perks and benefits Both side cab or one side
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
Pune
Work from Office
, Sai Holidays, Jai Ganesh Samrajya, G' Wing, Spine Rd, Sector No. 3, Bhosari, Pune, Pimpri-Chinchwad, Maharashtra 411039 www.kesari.in Job Description Job Title : Sales Executive Location: Pune, Maharashtra Qualifications : High school diploma or Any Graduate, Tourism, or related field is a plus. Experience: 1-2 years Job Summary: We are seeking a motivated and customer-focused Travel Agent to join our team. In this role, you will assist clients with planning and booking travel arrangements including flights, accommodations, tours, and activities. Role : General: Prior experience in travel or customer service is preferred. Strong communication, sales, and organizational skills. Ability to work flexible hours, including weekends if needed. Key Responsibilities: Consult with clients to determine their travel needs, preferences, and budget. Book flights, hotels, car rentals, cruises, and other travel arrangements. Process payments and issue travel documents such as itineraries, tickets, and insurance. Stay up-to-date on travel regulations, visa requirements, and health protocols. Handle changes, cancellations, and emergency situations with professionalism. Meet or exceed sales targets and performance goals. Promote and sell travel packages and services. Handle customer inquiries and provide travel recommendations.
Posted 1 month ago
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