Travel Operations

Job Title: Travel Operations

Job Summary

We are looking for a detail-oriented Travel Operations professional to manage and coordinate end-to-end travel arrangements. The role involves handling bookings, vendor coordination, client servicing, documentation, and ensuring seamless execution of travel services for both corporate and leisure clients.

Roles & Responsibilities

1. Travel Booking & Coordination

• Manage domestic and international flight, hotel, visa, insurance, and transport bookings.
• Ensure accuracy in reservations, ticketing, and travel documentation.
• Handle last-minute changes, cancellations, and special requests.

2. Client Servicing

• Interact with clients to understand requirements and provide suitable travel solutions.
• Deliver timely updates and ensure high service standards.
• Assist in handling client queries, complaints, and emergencies.

3. Vendor & Supplier Management

• Coordinate with airlines, hotels, DMCs, and transport providers.
• Negotiate rates and ensure service quality.
• Maintain strong relationships with suppliers for better deals.

4. Financial & Administrative Tasks

• Prepare travel quotations, invoices, and expense reports.
• Monitor billing accuracy and manage petty cash (if applicable).
• Support the accounts team with reconciliations related to travel operations.

5. Compliance & Reporting

• Ensure all bookings comply with company policies and client requirements.
• Maintain records of bookings, invoices, and travel documents.
• Prepare daily/weekly reports for management review.

Skills & Competencies

• Strong knowledge of GDS (Amadeus/Galileo/Sabre) & MS Office
• Excellent organizational & multitasking skills
• Strong communication & problem-solving ability
• Attention to detail and customer-first approach

Qualifications

• Graduate in Travel, Tourism, or Hospitality Management
• 2–5 years of experience in travel operations (corporate/leisure)

Job Types: Full-time, Permanent

Pay: ₹18,086.00 - ₹30,814.78 per month

Benefits:

• Paid time off

Work Location: In person