4 Travel Experience Jobs

The Senior Manager of Travel Experience group position at the Navan support team involves providing leadership and operational oversight to Travel Experience teams that respond to customers round the clock. As the Senior Manager, you will have the responsibility of ensuring that all operations are conducted in a suitable and cost-effective manner. Your role will also include enhancing operational management systems, processes, and best practices, as well as ensuring that the organization's processes adhere to legal requirements. Formulating strategic and operational objectives, conducting quality controls, and achieving Key Performance Indicators (KPIs) are also key aspects of this role. Additionally, you will be involved in recruiting, training, and supervising staff, while continuously seeking ways to enhance the quality of customer service. To be considered for this role, you should hold an MBA or Masters from a reputable university and possess 10-12 years of work experience in distinguished Multinational Corporations (MNCs). The ideal candidate will be result-driven, data-driven, and have experience in Change Management. A minimum of 5 years of experience in managing a team of Managers is required for this position. The preferred locations for this role are Bangalore, Delhi, or Gurgaon. Having a Project Management Professional (PMP) certification and familiarity with the travel industry will be advantageous. The Senior Manager will be accountable for managing both the operations center and overall Key Performance Indicators (KPIs) of the organization. Candidates should have proven work experience as an Operations Manager or in a similar role, and possess knowledge of organizational effectiveness and operations management. Excellent communication skills, leadership abilities, and outstanding organizational skills are essential for this position. Previous experience in Business Process Outsourcing (BPO) and the travel industry will be considered as added advantages.,

At Intrepid Travel, we are dedicated to inspiring, creating, sharing, and leading exceptional travel experiences for both individuals and the planet. With over 34 years of experience, we take pride in being a certified B Corp with a wide range of trips spanning over 100 countries. As a Representative with Intrepid Urban Adventures, you will have the unique opportunity to immerse travelers in the local culture of India and introduce them to authentic life experiences, helping them fall in love with the country. You will be the face of Intrepid, providing exceptional customer service and creating unforgettable moments for our travelers through activities like guiding market explorations, organizing craft workshops, and arranging meals with local families. As a UA Company Representative, your responsibilities will include hosting, leading, and executing tours in Delhi, India according to Urban Adventure itineraries. You will ensure the successful operation of each trip, prioritize the safety and well-being of travelers, and assist in managing any challenging situations that may arise. To be considered for this role, you should possess proven skills in building relationships, effective communication in English (and ideally another local language), basic computer knowledge, and a passionate attitude towards travel in the Intrepid style. Familiarity with navigating Delhi, India is also essential for this position. This freelance contract position offers flexibility in work schedule, but availability during peak seasons is crucial. The role involves extended hours, significant physical activity, and engaging with travelers, so mental and physical preparedness is key to meeting the challenges of the job. Intrepid values diversity and inclusivity, with employees from 58 nationalities across 46 countries. We encourage applications from individuals of all backgrounds, including First Nations People, LGBTQI+ individuals, persons with disabilities, individuals from disadvantaged backgrounds, and people of various ethnicities, races, and religions. Our core values - Real, Together, Ambitious, Impactful - are more than just words to us; they are the foundation of our success. We believe that it is our people and their dedication that bring these values to life every day. At Intrepid, we prioritize diversity, equity, and inclusion in our recruitment process. If you require accommodations to facilitate your application, please contact careersupport@intrepidtravel.com with your details, and we will provide the necessary support to ensure a smooth application process.,

As a Training Specialist at WNS (Holdings) Limited, your role will involve training new hire batches on pre-process & Process, including domain knowledge, communication skills, soft skills, and travel induction. You will also be responsible for people management, which includes identifying Early Warning Signals (EWS), providing feedback, and creating a coaching environment. Your key accountabilities will include hiring candidates based on client and process requirements, ensuring training performance metrics are met, conducting detailed daily reviews of new hire training, reporting training data accurately and on time, creating training content based on Training Need Identification (TNI), managing knowledge resources for floor agents, coordinating interventions during training and nesting, conducting TNI refreshers, and managing stakeholders effectively. To excel in this role, you should have excellent written and verbal communication skills in English and German, be willing to work in a 24*7 environment with non-weekend offs, have proficiency in MS Office, and be travel-ready. Your work experience should include at least 3 years of travel experience, 2+ years in a training department, and corporate travel experience. Knowledge of GDS (Sabre, Amadeus preferred), analytical skills, time management skills, exceptional customer service skills, and the ability to multitask are essential for this position. Additionally, you should have a fundamental understanding of domestic and international travel, including fare structures, pricing strategies, available resources, and travel documentation requirements. Experience in acting as a travel counsellor, good knowledge of world travel geography, and strong interpersonal skills are preferred. Being a team player, approachable, and gaining the trust and support of team members and peers are crucial aspects of this role. Your ability to work independently, make effective decisions, resolve customer service issues, and collaborate with the leadership team when necessary will be key to your success in this position. Ideally, you should have experience or knowledge of one or more GDS applications (Sabre, Worldspan, Apollo, Amadeus, or Galileo), a background in customer service or the travel industry, and experience in a travel process or agency (TMC preferred). Certification in GDS applications will be an added advantage for this role.,

As a Travel Coordinator, you will be responsible for planning and organizing travel itineraries, bookings, and tours for clients. You will provide travel recommendations and handle customer queries to ensure seamless travel experiences by coordinating with partners and suppliers. To excel in this role, you will need to have strong communication and interpersonal skills. Your customer service orientation will be key in meeting the needs of clients. Additionally, knowledge of travel destinations and services, proficiency in travel booking systems, and sales and marketing skills are essential. Your computer skills and attention to detail will be crucial in booking flights, hotel reservations, and preparing travel itineraries. Previous travel experience and the ability to sell travel packages will be advantageous in this position. This is a full-time job that offers benefits such as cell phone reimbursement. The schedule is during the day shift, and performance bonuses as well as yearly bonuses are part of the compensation package. The ideal candidate will have at least 1 year of experience in travel planning. The work location is in person, where you will have the opportunity to utilize your skills and passion for travel to create memorable experiences for clients.,