Job
Description
Job Title: Travel Executive Location: Kochi / Remote Company: Milestone Travels (A Division of Milestone Studios) Job Type: Full-Time / Hybrid / Freelance About Milestone Travels: Milestone Travels is a modern travel solutions brand under Milestone Studios, offering personalized holiday packages, corporate travel planning, and seamless booking services. We combine creativity, technology, and customer care to deliver unforgettable travel experiences across the globe. Job Summary: We are looking for a passionate and detail-oriented Travel Executive to assist clients with planning, organizing, and booking domestic and international trips. You will be a key point of contact for customers, ensuring every journey is smooth, cost-effective, and memorable. Key Responsibilities: Plan and organize travel itineraries based on client requirements and budget. Book flights, hotels, transfers, travel insurance, and related services. Coordinate visa processing and documentation assistance. Communicate with vendors, tour operators, and airlines to manage bookings. Handle post-booking support including amendments, cancellations, and refunds. Maintain accurate records of bookings and client preferences. Upsell and promote special deals or seasonal packages. Keep up with travel trends, new destinations, and safety protocols. Requirements: 1+ years of experience in a travel agency or related field preferred. Strong knowledge of destinations, visa rules, and booking platforms. Excellent verbal and written communication skills. Proficient in using travel software (GDS/OTA systems like Amadeus, Galileo, etc.) is a plus. Problem-solving attitude with a focus on customer satisfaction. Time management and multitasking ability. Preferred Skills: Familiarity with corporate travel or group bookings. Fluency in Malayalam, Hindi, and English. Social media-savvy to assist with promotions (optional). What We Offer: Competitive salary + performance incentives. A chance to work in a creative, growth-driven environment. Travel discounts and perks. Opportunities to grow into leadership roles as the company expands. Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person
