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Travel Consultant

Travel Consultant

VOYE HOMES

1 years

1 - 3 Lacs

india

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

communication service resolve planning

Work Mode

On-site

Job Type

Full Time

Job Description

Qualifications

Excellent communication skills with professional fluency in English.
Freshers with a passion for travel and customer service are encouraged to apply.

Responsibilities

Professionally and courteously manage a high volume of daily inbound calls (approximately 50 per day).
Address customer service inquiries with a polite, solution-focused approach.
Listen actively to understand customer needs and provide accurate, personalized travel recommendations.
Ensure precision and attention to detail in all customer interactions and transaction records.
Foster strong, long-term relationships through clear and consistent communication.
Confidently communicate detailed information about our holiday homes and related services.
Effectively resolve customer issues within set timelines and follow up to ensure satisfaction.
Work collaboratively with team members, showing a willingness to learn and contribute positively to the team environment.

Job Type: Full-time

Pay: ₹16,529.91 - ₹30,500.57 per month

Benefits:

Cell phone reimbursement
Leave encashment
Paid sick time

Ability to commute/relocate:

Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

Sales: 1 year (Preferred)
Hospitality: 1 year (Preferred)

Work Location: In person

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