Travel Consultant - Only Customer Support

Title: Customer Success Associate

In-hand Salary: Up to ₹25,000 per month

5 Days working + 2 Additional offs

Experience :- 6 month in Travel Industry

Qualification :- 12th passed min

Work Location: Sector-57, Noida

Note :- Answer all screening questions to get the call

Roles and Responsibilities:

• Handle inbound customer calls related to domestic travel.
• Address inquiries, concerns, and complaints with professionalism and efficiency.
• Provide prompt and accurate information regarding travel bookings, cancellations, rescheduling, and travel policies.
• Ensure excellent customer service through effective problem-solving and communication.

Required Candidate Profile:

• Minimum 6 months to 1 year of experience in the Travel Domain.
• GDS Certification and strong knowledge of GDS tools and systems (e.g., Amadeus, Sabre, Galileo).
• Strong communication and articulation skills.
• Must clear Versant Level 5 Communication Assessment.
• Customer-centric mindset with problem-solving skills.

Perks and Benefits:

• State-of-the-art infrastructure and modern working environment.
• Fast-track career progression with ongoing learning opportunities.
• Competitive and collaborative team culture.

Job Types: Full-time, Permanent

Pay: Up to ₹28,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How much do you rate your English communication skill out of 10?
• Do you have experience in GDS / Galileo ?

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Preferred)

License/Certification:

• Do you have 6 month experience in Travel industry ? (Preferred)

Location:

• Noida, Uttar Pradesh (Preferred)

Work Location: In person