Transport Executive

• Manage day-to-day employee transportation, including route creation, scheduling, and shift-wise planning.
• Ensure timely deployment of vehicles for pick-ups and drops.
• Monitor real-time vehicle movement through routing and tracking applications.
• Coordinate with drivers for on-time performance and route adherence.
• Handle emergency transport requirements and escalations.

B. Routing & Technology Management

• Strong knowledge and hands-on experience with Move&Sync (mandatory preference).
• Familiarity with other routing software/tools such as Ryder, Supreme, Verayu, or similar platforms.
• Ability to optimise transport routes based on shift patterns, locality clusters, and real-time conditions.
• Monitor GPS tracking, driver behaviour, idling, speed, and ensure compliance with safety norms.

C. Vendor Management

• Daily coordination with transport vendors for vehicle availability, driver performance, and service quality.
• Maintain backup vehicle plans and ensure adherence to SLAs.
• Track and verify vendor billing, trip sheets, absenteeism, and additional cost claims.
• Raise deviations, performance issues, or penalties as per contract terms.

D. Employee Experience & Communication

• Act as a SPOC for employees regarding transport support, concerns, and route changes.
• Resolve incident reports, delays, or behavioral issues with sensitivity and professionalism.
• Manage communication for schedule updates, re-routing, and emergency announcements.

E. Compliance & Safety

• Ensure all vehicles meet statutory compliance (FC, RC, Insurance, Permits, Pollution).
• Verify driver documents, background checks, safety training, and behavior audits.
• Implement company security protocols including female travelers safety, panic alerts, GPS, and escort deployment where required.
• Maintain records of accidents, incidents, and ensure appropriate escalation.

F. Reporting & Documentation

• Prepare daily, weekly, and monthly MIS reports on ridership, cost, route efficiency, and vendor performance.
• Maintain transport dashboards, trip summaries, audit records, and exception logs.
• Ensure accurate documentation for billing validation and reconciliation.

3. Required Skills & Competencies

• Proficiency with Move&Sync transport routing software (preferred).
• Knowledge of other routing apps / transport management systems.
• Strong understanding of Chennai city routes, traffic patterns, and area demography.
• Basic Excel & MIS reporting skills.

Behavioural Skills

• Excellent communication and coordination abilities.
• Ability to handle pressure, multi-task, and manage time effectively.
• Problem-solving aptitude and quick decision-making ability.
• Strong interpersonal skills for driver and employee management.

4. Additional Preferred Qualifications

• Experience in corporate employee transportation for medium/large-scale organizations.
• Willingness to work in rotational shifts (including early morning or late-night shifts as required).
• Knowledge of transport compliance, audits, safety standards, and emergency handling.
• Prior experience in managing female employee transportation protocols.
• Exposure to fleet management and vendor billing reconciliation.

5. Education

• Bachelors Degree (preferred)
• Diploma holders with strong experience in transport operations may also apply.