Training Manager - KYC & Investment Banking

As a Training Manager at ANZ, your role will involve devising and implementing training strategies in collaboration with leadership and support functions to enhance employee performance and drive quality across the KYC process. Your responsibilities will include: - Developing and implementing the training strategy and curriculum aligned with organizational goals. - Conducting training needs assessments and creating tailored learning plans. - Delivering effective induction, orientation, and ongoing training programs. - Tracking training effectiveness and making improvements based on feedback. - Designing, developing, and maintaining training materials, guides, and manuals. - Working closely with Change and Policy Management teams to ensure updates are communicated and embedded via training. - Building and maintaining annual training calendars and teaching plans. Qualifications required for this role include: - Proven experience in managing and delivering corporate training programs. - Hands-on working knowledge of KYC processes. - Strong analytical and reporting skills. - Customer-centric mindset. Good to have skills: - Familiarity with systems like Gold Tier, MIDANZ, Siebel. - Experience in coaching, mentoring, and stakeholder management. - Knowledge of ANZ procedures, products, and services. ANZ is a place where big things happen, providing banking and financial services across more than 30 markets. The Bengaluru team, with over 7,500 people, is the bank's largest technology, data, and operations center outside Australia. The center is critical in delivering the bank's strategy and making an impact for millions of customers worldwide. ANZ offers a range of flexible working options, including hybrid work, and benefits such as access to health and wellbeing services. The company is committed to building a diverse workplace and welcomes applications from everyone. If you are interested in this role, you can apply by visiting ANZ Careers and searching for reference number 95826.,